O.K. the next step is to activate the wbxml logging. As i read the logfile is very large so i will do this the next time when a e-mail to CC and BCC recipients will be send.

@fbartels: I’m not able to repoduce this issue every time. May only be a problem with many recipients (more than 10 or 15).

@Manfred: I will check the Windows Event Viewer for Outlook errors and come back when done.

Thanks

Jochen

Hi @Raven24,

@Raven24 said in Custom Z-Push sync window:

“Taking forever” in that case was a reference to initial sync, but we’ve also sometimes have other special cases.
Occasionally there might be a delay for changes in a calendar entry to sync up, so the user that edited first will ask another user if they can see the edit (or if people are busy, the same change might happen twice from different people).

Yes, we had reports that sometimes Outlook takes a lot of time to sync out its changes. It was mostly in large stores.

Another weird occurrence was that emails were set with the “mark complete” flag (green check-mark next to the message) in Outlook, this might happen for a whole week/month worth of emails. Then later another user, might open Outlook and instead of the flags appearing there, they were being removed from the first user.

There were also reports regarding marking emails, but we weren’t able to figure out why exactly it happens.

I’m also not sure if setting up Kopano Archiver might be of help - as far as I understood it’s meant to free resources from the server, not necessarily from the clients. Or phrased differently - if I want the emails and calendar entries to show up in Outlook, they will always need to be synced to it, regardless from what server.

We had plans to add the functionality of opening archives in Outlook, but dropped it as it wasn’t viable: https://jira.kopano.io/browse/KOE-79?focusedCommentId=26803&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-26803. As to your last statement, yes, if you want to open emails or calendar items or contacts in Outlook over ActiveSync, you have to sync them to Outlook first.

Manfred

Hmm ok I hope that you can see something in the log. I have no stress concerning this issue. I sent you a PN.

@Manfred I checked the logs of my reverse proyx and had the errors “upstream timed out (110: Connection timed out)” and “client intended to send too large body” which fit to the suggestions of @externa1. For nginx the working config settings for me are:

client_max_body_size 100M; proxy_read_timeout 300;

I added them to every “server” configuration and it works now.

Thank you very much!

Fabian

@WalterHof

a ok. i use sql backend :)

Hi,
Z-Push default azthentication setting in Kopano4S(ynology) is indeed user based. This is / was the default value of z_push 2.3.x package under Synology however this can be changed in z-push configuration and stays persistent at upgrades. I’m happy to expose this configuration piece in the k4s-gui incl. a note for hint in future realeases of kopano4s.
PS: happy you succeeded with the migration jump from Synology Zarafa 2015 base to Kopano as of 2019/20.
-TosoBoso

Hi @ckruijntjens,

@ckruijntjens said in Outlook 2019 z-push notes sync:

@Manfred

hi Manfred yes this is correct. 13 notes. no i have not tried to sync the notes before installing koe. however on my phone it works correct (iphone)

My question was if there really are 13 Notes folders? Not the notes. Did you create additional Notes type folders? Are you using the default ActiveSync app on the iPhone or some third party solution? Or what are you using for notes sync on the iPhone?

Manfred

Hi @ckruijntjens,

which Z-Push version are you using? Did you check webserver’s logs/syslogs for errors as suggested in z-push.log? Did you try to resync the devices with issues using z-push-admin?

Manfred

Hi Peter,

Z-Push 2.2.10 is a really old version and has reached end of life. We have made a lot of improvements since then, also for Z-Push sync with Outlook over ActiveSync. Please upgrade to the latest Z-Push version and make sure you also read the upgrade procedure notes. You’ll probably need to create a new Outlook profile after upgrading.

Manfred

@insan3 said in Search using imap search (solr) bug:

Hi,

I noticed that currently it is not possible to use the server side search ( don’t know the correct name). The dovecot server i have has a solr instance for Full text search and using imap webclients like nextcloud or rainloop it works perfectly. However when do do a search using z-push (and the windows 10 client, and also using the native android mail app) i don’t get any results.

Solr however does give the result but somehow z-push fails with the following error in the z-push-error log.:

09/08/2018 21:21:54 [16487] [WARN] [jurgen] /usr/share/z-push/lib/request/search.php:462 Invalid argument supplied for foreach() (2)

In the solr log i see the search being done and giving result to dovecot:

2018-08-09 21:21:55.702 INFO (qtp817348612-17) [ x:dovecot] o.a.s.c.S.Request [dovecot] webapp=/solr path=/select params={q={!lucene+q.op%3DAND}(hdr:system+OR+body:system)&fl=uid,score&sort=uid+asc&fq=%2Bbox:d99b6c0100345a5bdb490000307f729c+%2Buser:jurgen&rows=18&wt=xml} hits=1 status=0 QTime=2

I seee that’s why I was not able to server side search. Using imap webclients like nextcloud or rainloop is legal?

@nils50122

The files are back again!

@divB said in Suffering from sync loops:
Try a different mail app. i have seen simular things on android. due to… i still have one zarafa 6.30 running with an old z-push.
I also notice with some apps, that if they have a mail and contacts and callendar, you need to install all of the same supplier.

0x8004010F - code: 12, if its the same as on a real exchange, disable GAB in z-push is worth a try.
or create one that the use can access.

if in the mail app, an option exist about offline adress books, disable it.

A few suggestion you could try, to keep it running, but upgrading is the best option.

OK, thanx a lot
Cheer Tom

Hi Manfred,

Outlook has not been used with the kopano server. It has been used on the old zarafa server, from where the mailboxes were migrated about two years ago.

I cannot find any matching folder ID in the System or any other user for those 52 missing parent folders.

Just to clarify: The user is not missing any folders.

I guess I should contact support to investigate this further, or do you know a way to rebuild a mailbox index or to purge/cleanup the mailbox?

Regards

Patrick

@Manfred Thank you Manfred, why didn’t I just think of this myself? Too much CLI…

Solved.

yes, i do, because the "administrative group " adm, should have read access.
which is/was in Red Hat : wheel
but i can not confirm it that is still.

Hi @crankshaft,

@crankshaft said in Adding a shared folder & getting the folder ID:

As you can see it will attempt to forward email addresses where transport is set to “kopano-public” to public folders using dagent and if the folder does not exist then it will create it.

Can you get in contact with our support so that they can reproduce the issue and create a ticket for it? Thanks

@crankshaft said in Adding a shared folder & getting the folder ID:

This setup has been working fine using zarafa 7.1 since 2012

We have since back then moved away from Outlook being our primary client (which was also signaled with the name change). Nowadays our primary client is WebApp (accompanied by our DeskApp for users that want a more desktop application feel). In these applications the described workflow should not post a problem.

On the other hand with Outlook you cannot have mail delivered into dynamically created folders and have them directly show up for the user. Primarily because users have to actively add these folders to their client.

Hi @Pax,

I would not really recommend mixing packages from these different releases as this might have other side effect. Since you say you get these unnamed attachments with our supported release can you get in touch with our support so that they can have a closer look?

Hi @vishnu-126,

Z-Push provides ActiveSync support for the server side and not for the client. So if you have a server and a client that already supports ActiveSync you can use Z-Push to connect that client.

It seems you are looking for the opposite direction. You have a client that supports ActiveSync and are looking for a library to use to enhance you local client with support for ActiveSync.