Outlook 2019 z-push notes sync

Hi all,

How do we sync Notes in Outlook with koe?

i get the following error:

MS Outlook is synchronizing Notes folder without active KOE settings or extension. Not streaming SyncNote change!

Manfred

Hi @ckruijntjens,

do you have KOE installed? Is the KOE_CAPABILITY_NOTES set to true in z-push.conf.php? What is the output of

z-push-admin -a list -u user -d deviceid

where deviceid is that of Outlook?

Manfred

@Manfred

hi yes i have koe installed.

koe_capability_notes is set to true.

DeviceId:               26b4b8d6082d4698abc3d546da007f11
Device type:            WindowsOutlook
UserAgent:              Outlook/16.0 (16.0.12228.20274; x86)
ActiveSync version:     14.0
First sync:             2020-01-10 00:15
Last sync:              2020-01-10 00:56
Sync Period:            unlimited (0)
Total folders:          63
Short folder Ids:       Yes
Synchronized folders:   60
Synchronized data:      Emails(38) Contacts(6) Calendars Notes(13) Tasks GAB
Additional Folders:     none
Status:                 Not available
WipeRequest on:         not set
WipeRequest by:         not set
Wiped on:               not set
Policy name:            default
Kopano Outlook Extension:
        Version:        2.1.20
        Build:          5120ddad99c515ec0e7d41adb57a515d97d772c5
        Build Date:     2019-10-17 12:46
        Capabilities:   receiveflags,sendflags,bcc,oof,ooftime,sharedfolders,impersonate,webapp,freebusy,gab,notes,secondarycontacts,sendas,signatures,debugsupport,syncstate,deliveryreceipts
        Last access:    2020-01-10
Attention needed:       No errors known

Manfred

Hi @ckruijntjens,

does the user really have 13 Notes folders? Is it also the same in Webapp? Did you try to sync notes in Outlook before installing KOE?

Manfred

@Manfred

hi Manfred yes this is correct. 13 notes. no i have not tried to sync the notes before installing koe. however on my phone it works correct (iphone)

Manfred

Hi @ckruijntjens,

@ckruijntjens said in Outlook 2019 z-push notes sync:

@Manfred

hi Manfred yes this is correct. 13 notes. no i have not tried to sync the notes before installing koe. however on my phone it works correct (iphone)

My question was if there really are 13 Notes folders? Not the notes. Did you create additional Notes type folders? Are you using the default ActiveSync app on the iPhone or some third party solution? Or what are you using for notes sync on the iPhone?

Manfred