Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    z-push errors mobile sync slow

    Synchronising (mobile) devices via Z-Push
    2
    2
    513
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A Former User
      A Former User last edited by

      Hi all,

      i have a problem with some devices. All is verry slow. Sending and recieving mail. I got the following errors in the logs:

      09/01/2020 09:16:39 [22775] [ERROR] [chris] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.
      09/01/2020 10:02:47 [17535] [WARN] [chris] Mobile loop detected! Messages sent to the mobile will be restricted to 1 items in order to identify the conflict
      09/01/2020 10:37:57 [22985] [WARN] [chris] Mobile loop detected! Messages sent to the mobile will be restricted to 1 items in order to identify the conflict
      09/01/2020 10:49:09 [24802] [WARN] [chris] Mobile loop detected! Messages sent to the mobile will be restricted to 1 items in order to identify the conflict
      09/01/2020 14:53:39 [  241] [WARN] [chris] Mobile loop detected! Messages sent to the mobile will be restricted to 1 items in order to identify the conflict
      09/01/2020 15:31:20 [  279] [WARN] [chris] Unable to Fetch 'U95c3d:28dd542afb364386bc0130ceecb0fc36d7c807000000'
      09/01/2020 16:29:18 [  284] [FATAL] [chris] Exception: (ProvisioningRequiredException) - Retry after sending a PROVISION command
      09/01/2020 16:29:34 [  294] [FATAL] [chriskruijntjens] Exception: (ProvisioningRequiredException) - Retry after sending a PROVISION command
      09/01/2020 16:29:39 [  298] [FATAL] [info] Exception: (ProvisioningRequiredException) - Retry after sending a PROVISION command
      09/01/2020 16:33:15 [  380] [WARN] [chris] Unable to Fetch 'U95c3d:28dd542afb364386bc0130ceecb0fc36f9c807000000'
      09/01/2020 16:49:47 [  306] [ERROR] [chris] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'FolderSync' at 09/01/2020 16:49:44 with pid '297' terminated unexpectedly or is still running.
      09/01/2020 16:49:47 [  306] [ERROR] [chris] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.
      09/01/2020 16:53:12 [  374] [ERROR] [chris] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'FolderSync' at 09/01/2020 16:53:10 with pid '329' terminated unexpectedly or is still running.
      09/01/2020 16:53:12 [  374] [ERROR] [chris] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.
      09/01/2020 17:07:58 [  387] [ERROR] [chris] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'FolderSync' at 09/01/2020 17:07:56 with pid '355' terminated unexpectedly or is still running.
      09/01/2020 17:08:03 [  387] [ERROR] [chris] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.
      09/01/2020 17:08:53 [  323] [WARN] [chris] Unable to Fetch 'U95c3d:28dd542afb364386bc0130ceecb0fc361ac907000000'
      09/01/2020 17:29:52 [  357] [WARN] [chris] Mobile loop detected! Messages sent to the mobile will be restricted to 1 items in order to identify the conflict
      09/01/2020 18:02:48 [  343] [WARN] [chris] Mobile loop detected! Messages sent to the mobile will be restricted to 1 items in order to identify the conflict
      09/01/2020 18:17:03 [  380] [ERROR] [chris] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'FolderSync' at 09/01/2020 18:17:00 with pid '332' terminated unexpectedly or is still running.
      09/01/2020 18:17:03 [  380] [ERROR] [chris] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.
      09/01/2020 19:28:32 [  360] [ERROR] [chris] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'FolderSync' at 09/01/2020 19:28:31 with pid '333' terminated unexpectedly or is still running.
      09/01/2020 19:28:32 [  360] [ERROR] [chris] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.
      09/01/2020 19:28:36 [ 2752] [ERROR] [chris] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'FolderSync' at 09/01/2020 19:28:31 with pid '333' terminated unexpectedly or is still running.
      09/01/2020 19:28:36 [ 2752] [ERROR] [chris] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.
      09/01/2020 19:28:36 [  377] [ERROR] [chris] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'FolderSync' at 09/01/2020 19:28:31 with pid '333' terminated unexpectedly or is still running.
      09/01/2020 19:28:36 [  377] [ERROR] [chris] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.
      09/01/2020 19:34:49 [  356] [WARN] [chris] DeviceManager->CheckFolderData(): Folder 'U158c4' has sync states but is not in the hierarchy cache. Removing states.
      09/01/2020 19:52:24 [  382] [ERROR] [chris] [4qp6iqdnnl66t4ka7c88su43bk] LoopDetection->ProcessLoopDetectionPreviousConnectionFailed(): Command 'FolderSync' at 09/01/2020 19:52:21 with pid '355' terminated unexpectedly or is still running.
      09/01/2020 19:52:24 [  382] [ERROR] [chris] [4qp6iqdnnl66t4ka7c88su43bk] Please check your logs for this PID and errors like PHP-Fatals or Apache segmentation faults and report your results to the Z-Push dev team.
      
      
      WebApp:
      4.0.2589+1518.1
      Kopano Core:
      9.0.2
      Debian Buster
      
      How can this be resolved?
      
      1 Reply Last reply Reply Quote 0
      • Manfred
        Manfred Kopano last edited by

        Hi @ckruijntjens,

        which Z-Push version are you using? Did you check webserver’s logs/syslogs for errors as suggested in z-push.log? Did you try to resync the devices with issues using z-push-admin?

        Manfred

        1 Reply Last reply Reply Quote 0
        • First post
          Last post