Feature request : Detetct KOE issues on the server side

eli

The KOE plugin is often disabled from Outlook and it would make sense that IT send out proactive an information to the user. But there is no easy way to detect this problems on the server side.
Some more information in z-push-admin would help to detect the issues (and maybe send out the warning via script).

Z-Push-admin shows only something like :

DeviceId:               b556898badcd4920b9b6e4a0198fb264
Device type:            WindowsOutlook
UserAgent:              Outlook/16.0 (16.0.4588.1000; MSI; x86)
ActiveSync version:     14.0
First sync:             2017-09-25 08:13
Last sync:              2017-10-20 09:29
. . .
Kopano Outlook Extension:
        Version:        1.5.231
        Build:          83c70537b3b6fcc09e60c4ec9b52fe40d7b4eeb2
        Build Date:     2017-09-20 14:43
        Capabilities:   receiveflags,sendflags,bcc,oof,ooftime,sharedfolders,webapp,freebusy,gab,notes,secondarycontacts,sendas,signatures,debugsupport,syncstate,deliveryreceipts
Attention needed:       No errors known

I’m missing the “Last sync” information in the “Kopano Outlook Extension” block and something like “big time difference mail sync and KOE sync” instead of “No errors known”,

That would help :

DeviceId:               b556898badcd4920b9b6e4a0198fb264
Device type:            WindowsOutlook
UserAgent:              Outlook/16.0 (16.0.4588.1000; MSI; x86)
ActiveSync version:     14.0
First sync:             2017-09-25 08:13
Last sync:              2017-10-20 09:29
. . .
Kopano Outlook Extension:
        Version:        1.5.231
        Build:          83c70537b3b6fcc09e60c4ec9b52fe40d7b4eeb2
        Build Date:     2017-09-20 14:43
        Last KOE sync:  2017-10-05 09:29
        Capabilities:   receiveflags,sendflags,bcc,oof,ooftime,sharedfolders,webapp,freebusy,gab,notes,secondarycontacts,sendas,signatures,debugsupport,syncstate,deliveryreceipts
Attention needed:       please check KOE plugin on the client

Sebastian

We will evaluate your request and give you feedback in a few days.

Sebastian

This feature will be implemented in Z-Push 2.4.0 - Ticket: https://jira.z-hub.io/browse/ZP-1305

Thanks for the suggestion!

Sebastian

Hi,

this feature is available in Z-Push 2.4.0.alpha1+15 for testing. Get more information here: https://forum.kopano.io/post/4213

When KOE has not yet announced itself it will show as status “unknown” in z-push-admin. You can “fix” that by pressing send-receive in Outlook.
Due to performance reasons we do update this value only every 6h and only show the date in the last sync. A warning, as suggested, will be displayed if there was no KOE request for 7h after the last sync event.

Could you have a look at this? Feedback is very welcome.

Cheers,
Sebastian