8.7.80."307-424..." missing mails in different imap-clients

MailDroid on Android
Search Subject “issue” online (Subject from missing mails from trouble ticket system) , not in local phonecache.
Logs from Kopanogateway shows the discoveries, MailDroid can’t open them. eM Client similar problem, Thunderbird no problems,
Searcherror:
0_1546159733226_issuesearch.png
Details

<?xml version='1.0' encoding='UTF-8' standalone='yes' ?><report><board>MT6582</board><brand>Lenovo</brand><details>Create messages list screen.</details><domain>wvss-mannheim.de</domain><locale>Deutsch (Deutschland)</locale><model>Lenovo A7600-F</model><package_name>com.maildroid</package_name><package_version>4.91</package_version><protocol>imap</protocol><stack>javax.mail.MessagingException: Failed to load IMAP envelope
at com.sun.mail.imap.IMAPMessage.loadEnvelope(IMAPMessage.java:1238)
at com.sun.mail.imap.IMAPMessage.getSubject(IMAPMessage.java:345)
at com.maildroid.second.ae.a(SessionUtils.java:48)
at com.maildroid.service.o.c(SessionControllerDispatcher.java:107)
at com.maildroid.service.o.a(SessionControllerDispatcher.java:40)
at com.maildroid.service.n.a(SessionController.java:100)
at com.maildroid.service.p.b(SessionControllerWithState.java:99)
at com.maildroid.service.p.a(SessionControllerWithState.java:52)
at com.maildroid.service.m.a(RemoteMailService.java:139)
at com.maildroid.m.e.a(MailService.java:43)
at com.maildroid.bk.c.a(TasksExecutor.java:41)
at com.maildroid.bk.d$1.run(TasksExecutorThread.java:18)
at com.flipdog.commons.u.a$1.run(ThreadUtils.java:46)
at java.lang.Thread.run(Thread.java:761)
</stack><uuid>6793fec8-3f71-4e6c-9591-a8ba47374707</uuid><version_incremental>18c2428f1f</version_incremental><version_release>7.1.2</version_release><version_sdk>25</version_sdk></report>

I build a second kopano-server on a different machine. Mails from t-online are invisiible in different imap-clients, thunderbird is ok, eM Client not.

Could somebody test this please?

So on the second server the behaviour is different?

Will check this out sometime in the beginning of next year.

Happy new year.

@fbartels said in 8.7.80.307 missing mails in different imap-clients:

So on the second server the behaviour is different?

No, same behaviour. T-online mails are hidden on MailDroid and eM-Client. Thunderbird ist ok.

Hi,
same problems with nightly kopano-gateway 8.7.80.402.1c7f107ba-0+44.1 on the testserver, it think it’s a problem with kopano-gateway.
Comment from another forum about the javaerror: “server seems to be broken”.

greets from germany

by the way, upgrade to 8.7.80.402 php-mapi-error:

PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/lib/php/20151012/mapi.so' - /usr/lib/php/20151012/mapi.so: undefined symbol: _Z25zif_mapi_freebusy_openmsgP18_zend_execute_dataP12_zval_struct in Unknown on line 0
[Wed Jan 02 19:31:21.077162 2019] [mpm_prefork:notice] [pid 12493] AH00163: Apache/2.4.25 (Debian) OpenSSL/1.0.2q configured -- resuming normal operations

php-mapi-error ist fixed with 8.7.80.424, t-online-mails still invisible in MailDroid and eM Client.

Does anybody have the same problems?

@irrlicht said in 8.7.80."307-424..." missing mails in different imap-clients:

Worked before with old Zarafa

I did not see this bit before. Which Zarafa version are you speaking about?

We were able to reproduce the email not showing up in emclient with the t-online mail, but not with the mail commands you posted.

Hi Felix and thank you verry much for thist post,

I think it was last Zarafa-Version: 7.2.6.10 on Debian 8 and the mail commands perhaps only work from this one Server, old postfix 2. This machine runs our trouble ticket system. I will have a try from another one.

@fbartels
Edith: It’s strange, from the cli of the trouble ticket machine with postfix 2.11.3-1+deb8u2 without content-type is invisible in eM Client and in MailDroid, with content-type is ok, from other hosts all are ok, with or without.

Shellscript 1:
mail -s “emShit”"$1" user@example.com <<< testtext

Shellscript 2:
mail -s “emShit”"$1" -a “Content-Type: text/plain; charset=utf-8” user@example.com <<< testtext

Strange, in thunderbird are all missing mails from eM-Client visible, but a few others have no topics and no sender. Can’t reproduce them, a few of the missing parts are available a few hours later. In other thunderbird versions are only senders missing.

0_1546931498742_Mailtest_Thunderbird.png

Are we the only ones with this imap problem? Problem exists with stable 8.6.9 too.

for reference, the ticket to follow for this would be https://jira.kopano.io/browse/KC-1375. In our tests we also saw that this occurs with 8.6 as well.

I find it interesting that during the list command the message is shown, but then not picked up by the imap client later on.

Currently busy with a customer escalation, will later spent some more time on this.