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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Feature request : priority for gab sync

    Kopano OL Extension (KOE)
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    • eli
      eli last edited by

      If I configure an Outlook profile on a large mailbox, the first synchronization can take hours. New e-mails and the inbox have priority, that’s fine. But to start working with Outlook the user has to wait for the GAB. Unfortunately the gab is the last folder that is synced, even “deleted items” came before the address book.

      An option to give priority to the GAB sync in KOE or z-push would be useful.

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @eli last edited by fbartels

        @eli said in Feature request : priority for gab sync:

        But to start working with Outlook the user has to wait for the GAB.

        why is that so? the presence of the gab should have no influence on replying to mails (only exception would be template substitution for signatures).

        We do have a ticket to give a progress indicator for this, but cannot really change the order in which folders are synced. The ticket can be found at https://jira.kopano.io/browse/KOE-24

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • metagmbh
          metagmbh last edited by

          Same “problem” here. The user will not work without the GAB. I know it is silly, but it would help us, too.

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @metagmbh last edited by fbartels

            @metagmbh said in Feature request : priority for gab sync:

            The user will not work without the GAB.

            as in “the person” refuses to do so?

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • metagmbh
              metagmbh last edited by

              Yes - the person…as I wrote before, it is silly. But it makes your product less good than others in a way…:/

              1 Reply Last reply Reply Quote 0
              • eli
                eli last edited by

                It is hard to explain the users, that with the new profile the nk2 file is empty and needs to be filled over the time. The GAB is then the only source for new addresses for the average (restricted memory) user. It is also used as the company phone book or office directory.
                Of course there are workarounds, like using Webapp while the sync takes place. But not accepted from the most of our users…

                1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano last edited by fbartels

                  I’m not quite sure if this is really a problem, that can be solved with technology.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  1 Reply Last reply Reply Quote 0
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