Kopano OL Extension (KOE)

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  KOE syncing the whole mailbox randomly or losing folders
  • FabianRenntronic  

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  Hi @Manfred, thank you for your help. We just figured it out. It has nothing to do with Kopano at all. We use virtual machines and the user just duplicated his for his workstation and laptop. This lead to Outlook having the same ID for active sync and therefor both machines interfered when running simultaneously. After a reinstall of the Office suite on the workstation VM everything works fine again. Thanks again.
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  gab sync to outlook
  • ckruijntjens  

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  Hi @ckruijntjens, are there more entries in the dropdown menu for address books? Were there any errors for gab-sync? Did you check Z-Push and KOE logs for errors? Manfred
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  Outlook 2016 - sharing calender
  • Luebke69  

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  Solved!!! No it works over the ol-extension installed at Outlook. Perfect! Thanks!
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  version numbering
  • petervbeck  

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  kopano outlook connector is inferior to zarafa's connector ?
  • crankshaft  

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  @crankshaft said in kopano outlook connector is inferior to zarafa's connector ?: Thanks Felix; But the email client has to be Microsoft Outlook which is integrated with Microsoft Office. Webapp and DeskApp are proprietary and are not fully integrated with MS Office. No, it’s the other way around, Webapp and DeskApp are OpenSource, MS Outlook & Co. are proprietary. The reason we started using zarafa originally was because of the good compatibility with MS Outlook and the fact that we did not require a proprietary client to use the features important to us, i.e shared emails, calendars and contacts. Shared emails, calendars and contacts are working very well with Webapp and/or DeskApp. Asking users to use 2 email clients, outlook and webapp is also quite impractical. And DeskApp is even better integrated into the operating system than WebApp, regarding file download, mail standard application etc. It becomes more difficult if you are dependent on Outlook because of special Outlook plugins (CRM, ERP, UC, …), whereby Kopano integration (in somewhat larger environments) for third party systems usually with reasonable effort is possible because of open Kopano APIs. The second disadvantage of DeskApp is the lack of offline capability, which, however, with today’s mobile connection options, is no longer really a major issue in most cases. These discussions & considerations have been here for over 3 years since the fork to Kopano… Regards Robert
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  digital signed emails
  • externa1  

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  @externa1 yes, it seems applying the reply flag is the action that “breaks” the signature. Not sure why though since that should all just be in the body of the message and not in the other mapi attributes. Not sure if we can do something different here.
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  KOE not loading in Outlook 2013
  • Allyfied  

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  Hi Andre, are you using GAB with Outlook? Is GAB synced to a public store with name ‘Z-Push-KOE-GAB’? If you are not using it, you might as well disable GAB sync feature. Manfred
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  Remove vanished shared folder
  • arndtw  

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  Hi arndtw, you can remove shared folders using z-push-admin: https://wiki.z-hub.io/display/ZP/Tools%3A+z-push-admin. Manfred
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  KOE don't send BCC receipients
  • BusinessTux  

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  Thanks. I will follow the other thread and jira-Ticket.
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  Problems with umlauts in subjects and sender
  • dev107  

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  Is solved for me with v8.7.81.164.02d8c6ffb-0+257.1. Thank you.
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  Downloading the Outlook Extension
  • bbolt  

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  Thanks. I have downloaded it successfully.
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  PGP Encrypted mail with Gpg4win and Kopano from Outlook
  • aheinecke  

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  @fbartels Thank you for your quick reply. That are very sad news for me. I have done some tests this morning and I can confirm, that the KOE is not affecting this problem. I created a new ActiveSync account on Outlook 2016 without KOE installed. The problems are exact the same as described above: Sending encrypted/signed mails does not work. Sending encrypted/signed mails with attachments does not work. Fallback to PGP/Inline works without attachments. Receiving all kind of E-Mails with Outlook/GpgOL works. So only outgoing mails are affected. All my tests where on Outlook 2016/GpgOL-Extension connected via ActiveSync to Kopano. The test-receiver was an external IMAP-Account with Thunderbird/Enigmail. My client has a subscription. So I will contact the support on Tuesday. I hope there will be a solution with a higher priority than before. Regards, Robert.
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  Downloadlink for KOE 2.0-340 missing
  • plzk.de  

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  Hi @plzk-de, the -340 version is the current nightly: https://download.kopano.io/community/olextension:/
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  Outlook crash when printing
  • metagmbh  

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  @jonsnow1221 said in Outlook crash when printing: Epson printer error code e-01 I am not really sure how a printer specific error message is related to this. Can you explain a bit more? Ps: does this crash also happen when you remove koe?
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  Kopano OL addin disabled - caused outlook to crash
  • kopanouser  

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  display name configurable in GAB
  • afischer  

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  @afischer ah, that is the display name of the email address. we have no way to influence this. The setting only concern the display name of the contact itself.
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  Outlook 2016 sometimes do not move or do not delete mails
  • WalterHof  

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  @WalterHof said in Outlook 2016 sometimes do not move or do not delete mails: this is a Microsoft problem Unfortunately this really seems to be the case. We investigated quite some customer cases and from that it became clear that outlook occasionally forgets to send these move requests to the server. This is also why we adapted our usage recommendations on https://kb.kopano.io/display/WIKI/Setting+up+the+Kopano+OL+Extension
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  Outlook /w KOE crashes when sending email via 3rd party software
  • PRO123  

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  Hi @PRO123 , we had some reports during the 1.x times that sharing a document e.g. from excel caused outlook to crash, but i have not yet heard about a crash when pressing “send” on an email. I would recommend to get in contact with our support so the issue can be reproduced and looked into. (the koe logging does not show anything out of the ordinary)
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  enabling search in outlook? got message to enable search
  • Andre  

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  OK. We solved this issue and it is not kopano related. :-) We have seen this post from microsoft. There was in windows update at the end of the year 2018 and maybe this update has changed / corrupted some files related to the outlook search: https://support.office.com/en-us/article/-outlook-cannot-perform-the-search-error-in-outlook-clients-on-windows-server-2016-7f9f7fd5-4a7e-4f3b-83c3-f12e8d68defe We did not uninstall this KB but have start a “sfc /scannow”. At the end of this scan we got message, that some files are repaired now. And just in time our users can use the quick search again. :-) André
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  Impersonation with KOE not working
  • joru1407  

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  Hi @joru1407 , this feature only works once the gab has been fully synced to the client (since we need it to resolve the email of the user). Can you check if your gab has synced?