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    Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1

    Kopano Groupware Core
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    • thctlo
      thctlo last edited by

      Hai Felix,

      Thank you for this hint. i noticed the following.
      The version of files-2.1.3.255-Debian_9.0-all does not contain php-smbclient.
      files-2.1.3.255-Debian_8.0-all does have it, a missed update in my personal repo.

      but im wondering, the package kopano-webapp-plugin-files, that should have a recommended to php-smbclient
      thats missing.

      kopano-webapp-plugin-files:
        Installed: 2.1.3.259+169.2
        Candidate: 2.1.3.259+169.2
        Version table:
       *** 2.1.3.259+169.2 500
              500 file:/home/kopano/apt amd64/ Packages
              100 /var/lib/dpkg/status
           2.1.3.255+167.1 500
              500 file:/home/kopano/apt amd64/ Packages```
      
      I've installed the debian version of php-smbclient or does kopano-webapp-plugin-filesbackend-smb replace it. 
      because if thats the case, then this is a package replace miss also. 
      
      After these changes, i rebooted the server but the bugcheck is still there when i stop kopano-server.
      It's not crashing at startup. 
      Do you want/need extra info on this
      fbartels 1 Reply Last reply Reply Quote 0
      • thctlo
        thctlo last edited by

        Hai,

        I have just upgraded to the latest daily packages.

        kopano-server:
          Installed: 8.6.80.722-0+83.1
          Candidate: 8.6.80.722-0+83.1
          Version table:
         *** 8.6.80.722-0+83.1 500
                500 file:/home/kopano/apt amd64/ Packages
                100 /var/lib/dpkg/status
             8.6.80.713-0+76.1 500
                500 file:/home/kopano/apt amd64/ Packages
             8.6.80.645-0+68.1 500
                500 file:/home/kopano/apt amd64/ Packages```
        
        and the result is still the same. 
        
        ```Thu May  3 15:54:44 2018: [error  ] Previous message logged 8 times
        Thu May  3 15:54:44 2018: [warning] Shutting down
        Thu May  3 15:54:46 2018: [=======] Server shutdown complete.
        Thu May  3 15:54:46 2018: [crit   ] ----------------------------------------------------------------------
        Thu May  3 15:54:46 2018: [crit   ] Fatal error detected. Please report all following information.
        Thu May  3 15:54:46 2018: [crit   ] Application kopano-server version: 8.6.80
        Thu May  3 15:54:46 2018: [crit   ] OS: Linux, release: 4.9.0-6-amd64, version: #1 SMP Debian 4.9.88-1 (2018-04-29), hardware: x86_64
        Thu May  3 15:54:46 2018: [crit   ] Thread name: kopano-server
        Thu May  3 15:54:46 2018: [crit   ] Peak RSS: 30648
        Thu May  3 15:54:46 2018: [crit   ] Pid 7014 caught SIGSEGV (11), traceback:
        Thu May  3 15:54:46 2018: [crit   ] Backtrace:
        Thu May  3 15:54:46 2018: [crit   ] #0. /usr/lib/libkcutil.so.0(+0x29bcd) [0x7faee627cbcd]
        Thu May  3 15:54:46 2018: [crit   ] #1. /usr/lib/libkcutil.so.0(+0x22755) [0x7faee6275755]
        Thu May  3 15:54:46 2018: [crit   ] #2. /usr/lib/libkcutil.so.0(_ZN2KC23generic_sigsegv_handlerEPNS_8ECLoggerEPKcS3_iPK9siginfo_tPKv+0x1c1) [0x7faee6275a31]
        Thu May  3 15:54:46 2018: [crit   ] #3. /lib/x86_64-linux-gnu/libpthread.so.0(+0x110c0) [0x7faee11040c0]
        Thu May  3 15:54:46 2018: [crit   ] #4. /usr/lib/x86_64-linux-gnu/libcrypto.so.1.1(ERR_clear_error+0x54) [0x7faee4f27ed4]
        Thu May  3 15:54:46 2018: [crit   ] #5. /usr/lib/libgsoapssl++-kopano-2.8.62.so(soap_done+0x304) [0x7faee5495524]
        Thu May  3 15:54:46 2018: [crit   ] #6. /usr/lib/libgsoapssl++-kopano-2.8.62.so(soap_free+0x9) [0x7faee54aeaa9]
        Thu May  3 15:54:46 2018: [crit   ] #7. /usr/sbin/kopano-server(+0xf18a) [0x5555d3ebe18a]
        Thu May  3 15:54:46 2018: [crit   ] #8. /usr/sbin/kopano-server(+0xf259) [0x5555d3ebe259]
        Thu May  3 15:54:46 2018: [crit   ] #9. /usr/sbin/kopano-server(+0xc161) [0x5555d3ebb161]
        Thu May  3 15:54:46 2018: [crit   ] #10. /lib/x86_64-linux-gnu/libc.so.6(+0x35940) [0x7faee04e0940]
        Thu May  3 15:54:46 2018: [crit   ] #11. /lib/x86_64-linux-gnu/libc.so.6(+0x3599a) [0x7faee04e099a]
        Thu May  3 15:54:46 2018: [crit   ] #12. /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xf8) [0x7faee04cb2e8]
        Thu May  3 15:54:46 2018: [crit   ] #13. /usr/sbin/kopano-server(+0x799a) [0x5555d3eb699a]
        Thu May  3 15:54:46 2018: [crit   ] Signal errno: Success, signal code: 1
        Thu May  3 15:54:46 2018: [crit   ] Sender pid: 320, sender uid: 0, si_status: 0
        Thu May  3 15:54:46 2018: [crit   ] Signal value: 0, faulting address: 0x140
        Thu May  3 15:54:46 2018: [crit   ] When reporting this traceback, please include Linux distribution name (and version), system architecture and Kopano version.
        Thu May  3 15:54:49 2018: [=======] Starting kopano-server version 8.6.80 (pid 7776)
        Thu May  3 15:54:49 2018: [error  ] Coredumps will not be generated: kopano-server requires the fs.suid_dumpable sysctl to contain the value 2, not 0. See kopano-coredump(5) for details. ```
        fbartels 1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano @thctlo last edited by

          @thctlo said in Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1:

          The version of files-2.1.3.255-Debian_9.0-all does not contain php-smbclient.
          files-2.1.3.255-Debian_8.0-all does have it,

          Yes, I’m not really familiar about the files plugin, but I guess it is not part of the archiver since it’s already part of the distributions repository.

          @thctlo said in Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1:

          I’ve installed the debian version of php-smbclient or does kopano-webapp-plugin-filesbackend-smb replace it.
          because if thats the case, then this is a package replace miss also.

          No, I would see a requirement between the SMB backend and the smbclient package.

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

          1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @thctlo last edited by

            @thctlo said in Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1:

            Do you want/need extra info on this

            could you create a core dump file for the crash?

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • thctlo
              thctlo last edited by

              uhm, not anymore but… i opened a new thread : 8.6.80.722-0+83.1 500 to 8.6.80.743-0+84.1 500 upgrade failed.
              I can make a coredump of that one.

              1 Reply Last reply Reply Quote 0
              • thctlo
                thctlo last edited by

                2 dump files :
                https://ufile.io/oyv9v
                https://ufile.io/zxtbq

                1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano last edited by

                  Thanks. I’ve attached them in a non public comment to the ticket above.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  1 Reply Last reply Reply Quote 0
                  • thctlo
                    thctlo last edited by thctlo

                    Hai, im not in the process of removing kopano completely and do a reinstall.
                    with this remove i notice some left overs in the folders.

                    /usr/lib/python2.7/dist-packages/kopano_migration_pst (init.pyc pst.pyc)
                    /usr/lib/python2.7/dist-packages/kopano_search (init.pyc magic.pyc plaintext.pyc version.pyc
                    )
                    /usr/lib/python2.7/dist-packages/kopano_presence (init.pyc version.pyc
                    )
                    /var/lib/kopano/dagent/plugins a image filter leftover.
                    /etc/kopano/quotamail << logical because i added my own notifications.

                    Now im not a coder but i can imagine that such left overs may help in getting more errors.
                    What i wil do, is a good cleanup, i’ll track every kopano thing and remove it, next week i install a now daily.
                    I’'ll keep you guys posted.

                    1 Reply Last reply Reply Quote 0
                    • fbartels
                      fbartels Kopano @fbartels last edited by

                      @fbartels said in Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1:

                      https://jira.kopano.io/browse/KC-1138

                      with https://stash.kopano.io/projects/KC/repos/kopanocore/commits/4c25198c7a0cb5d0fd944c43bd6f3286f56ead82 now merged the traceback on restart should not occur anymore.

                      Regards Felix

                      Resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      Support overview:
                      https://kopano.com/support/

                      1 Reply Last reply Reply Quote 0
                      • thctlo
                        thctlo last edited by

                        Thank for the feed back.
                        +1

                        1 Reply Last reply Reply Quote 0
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