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    Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1

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    • fbartels
      fbartels Kopano @thctlo last edited by fbartels

      @thctlo said in Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1:

      These three, are still from the previous install and not upgraded.
      Can anyone tell me, why are these not upgraded?

      These packages have been retired a while ago. There are “replaced” instructions in the packaging for these. e.g.:

      Package: python2-mapi
Priority: optional
Section: python
Installed-Size: 1690
Maintainer: Kopano Development <development@kopano.io>
Architecture: amd64
Source: kopano
Version: 8.6.80.713-0+76.1
Replaces: libkcpyconv0, libkcpydirector0, python-mapi
Depends: libc6 (>= 2.14), libgcc1 (>= 1:3.0), libkcfreebusy0, libkcicalmapi0, libkcinetmapi0, libkcmapi0, libkcsync0, libkcutil0, libmapi1, libpython2.7 (>= 2.7), libstdc++6 (>= 5.2), kopano-client (= 8.6.80.713-0+76.1)
Filename: ./amd64/python2-mapi_8.6.80.713-0+76.1_amd64.deb
Size: 290656
MD5sum: 904ebd541aa92cd8e6383f882d161557
SHA1: bd578cd44d60d5c8c7cb580da187c84a87aac6bd
SHA256: cf1d71cb6dcb0196e7ad5b21e9e86a6be13e075ce1e71595613f426c653b5f28
SHA512: d03bb07883e0b91e1866ff082e89c8f023a18586a295bddcc6fca627c056b54ce417f74fc964c6b0e8247cc4f0816c4dad7cf71cbd5a7fc764f896944b33fc90
Description: Python bindings for MAPI
 Low-level (SWIG-generated) Python bindings for MAPI. Using this
 module, you can create Python programs which use MAPI calls to
 interact with Kopano.

      Edit: tried reproducing the traceback and was successful. I created https://jira.kopano.io/browse/KC-1138 to follow up on this.

      PS: please use code blocks (markdown formatting) when posting terminal output. this makes it easier to read for others.

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @thctlo last edited by

        @thctlo said in Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1:

        The following packages have unmet dependencies:
        php-smbclient : Depends: phpapi-20131226 but it is not installable

        It seems you are trying to install a package, that was built for Debian 8 on Debian 9.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • thctlo
          thctlo last edited by

          Hai Felix,

          Thank you for this hint. i noticed the following.
          The version of files-2.1.3.255-Debian_9.0-all does not contain php-smbclient.
          files-2.1.3.255-Debian_8.0-all does have it, a missed update in my personal repo.

          but im wondering, the package kopano-webapp-plugin-files, that should have a recommended to php-smbclient
          thats missing.

          kopano-webapp-plugin-files:
  Installed: 2.1.3.259+169.2
  Candidate: 2.1.3.259+169.2
  Version table:
 *** 2.1.3.259+169.2 500
        500 file:/home/kopano/apt amd64/ Packages
        100 /var/lib/dpkg/status
     2.1.3.255+167.1 500
        500 file:/home/kopano/apt amd64/ Packages```

I've installed the debian version of php-smbclient or does kopano-webapp-plugin-filesbackend-smb replace it. 
because if thats the case, then this is a package replace miss also. 

After these changes, i rebooted the server but the bugcheck is still there when i stop kopano-server.
It's not crashing at startup. 
Do you want/need extra info on this
          fbartels 1 Reply Last reply Reply Quote 0
          • thctlo
            thctlo last edited by

            Hai,

            I have just upgraded to the latest daily packages.

            kopano-server:
  Installed: 8.6.80.722-0+83.1
  Candidate: 8.6.80.722-0+83.1
  Version table:
 *** 8.6.80.722-0+83.1 500
        500 file:/home/kopano/apt amd64/ Packages
        100 /var/lib/dpkg/status
     8.6.80.713-0+76.1 500
        500 file:/home/kopano/apt amd64/ Packages
     8.6.80.645-0+68.1 500
        500 file:/home/kopano/apt amd64/ Packages```

and the result is still the same. 

```Thu May  3 15:54:44 2018: [error  ] Previous message logged 8 times
Thu May  3 15:54:44 2018: [warning] Shutting down
Thu May  3 15:54:46 2018: [=======] Server shutdown complete.
Thu May  3 15:54:46 2018: [crit   ] ----------------------------------------------------------------------
Thu May  3 15:54:46 2018: [crit   ] Fatal error detected. Please report all following information.
Thu May  3 15:54:46 2018: [crit   ] Application kopano-server version: 8.6.80
Thu May  3 15:54:46 2018: [crit   ] OS: Linux, release: 4.9.0-6-amd64, version: #1 SMP Debian 4.9.88-1 (2018-04-29), hardware: x86_64
Thu May  3 15:54:46 2018: [crit   ] Thread name: kopano-server
Thu May  3 15:54:46 2018: [crit   ] Peak RSS: 30648
Thu May  3 15:54:46 2018: [crit   ] Pid 7014 caught SIGSEGV (11), traceback:
Thu May  3 15:54:46 2018: [crit   ] Backtrace:
Thu May  3 15:54:46 2018: [crit   ] #0. /usr/lib/libkcutil.so.0(+0x29bcd) [0x7faee627cbcd]
Thu May  3 15:54:46 2018: [crit   ] #1. /usr/lib/libkcutil.so.0(+0x22755) [0x7faee6275755]
Thu May  3 15:54:46 2018: [crit   ] #2. /usr/lib/libkcutil.so.0(_ZN2KC23generic_sigsegv_handlerEPNS_8ECLoggerEPKcS3_iPK9siginfo_tPKv+0x1c1) [0x7faee6275a31]
Thu May  3 15:54:46 2018: [crit   ] #3. /lib/x86_64-linux-gnu/libpthread.so.0(+0x110c0) [0x7faee11040c0]
Thu May  3 15:54:46 2018: [crit   ] #4. /usr/lib/x86_64-linux-gnu/libcrypto.so.1.1(ERR_clear_error+0x54) [0x7faee4f27ed4]
Thu May  3 15:54:46 2018: [crit   ] #5. /usr/lib/libgsoapssl++-kopano-2.8.62.so(soap_done+0x304) [0x7faee5495524]
Thu May  3 15:54:46 2018: [crit   ] #6. /usr/lib/libgsoapssl++-kopano-2.8.62.so(soap_free+0x9) [0x7faee54aeaa9]
Thu May  3 15:54:46 2018: [crit   ] #7. /usr/sbin/kopano-server(+0xf18a) [0x5555d3ebe18a]
Thu May  3 15:54:46 2018: [crit   ] #8. /usr/sbin/kopano-server(+0xf259) [0x5555d3ebe259]
Thu May  3 15:54:46 2018: [crit   ] #9. /usr/sbin/kopano-server(+0xc161) [0x5555d3ebb161]
Thu May  3 15:54:46 2018: [crit   ] #10. /lib/x86_64-linux-gnu/libc.so.6(+0x35940) [0x7faee04e0940]
Thu May  3 15:54:46 2018: [crit   ] #11. /lib/x86_64-linux-gnu/libc.so.6(+0x3599a) [0x7faee04e099a]
Thu May  3 15:54:46 2018: [crit   ] #12. /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xf8) [0x7faee04cb2e8]
Thu May  3 15:54:46 2018: [crit   ] #13. /usr/sbin/kopano-server(+0x799a) [0x5555d3eb699a]
Thu May  3 15:54:46 2018: [crit   ] Signal errno: Success, signal code: 1
Thu May  3 15:54:46 2018: [crit   ] Sender pid: 320, sender uid: 0, si_status: 0
Thu May  3 15:54:46 2018: [crit   ] Signal value: 0, faulting address: 0x140
Thu May  3 15:54:46 2018: [crit   ] When reporting this traceback, please include Linux distribution name (and version), system architecture and Kopano version.
Thu May  3 15:54:49 2018: [=======] Starting kopano-server version 8.6.80 (pid 7776)
Thu May  3 15:54:49 2018: [error  ] Coredumps will not be generated: kopano-server requires the fs.suid_dumpable sysctl to contain the value 2, not 0. See kopano-coredump(5) for details. ```
            fbartels 1 Reply Last reply Reply Quote 0
            • fbartels
              fbartels Kopano @thctlo last edited by

              @thctlo said in Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1:

              The version of files-2.1.3.255-Debian_9.0-all does not contain php-smbclient.
              files-2.1.3.255-Debian_8.0-all does have it,

              Yes, I’m not really familiar about the files plugin, but I guess it is not part of the archiver since it’s already part of the distributions repository.

              @thctlo said in Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1:

              I’ve installed the debian version of php-smbclient or does kopano-webapp-plugin-filesbackend-smb replace it.
              because if thats the case, then this is a package replace miss also.

              No, I would see a requirement between the SMB backend and the smbclient package.

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @thctlo last edited by

                @thctlo said in Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1:

                Do you want/need extra info on this

                could you create a core dump file for the crash?

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                1 Reply Last reply Reply Quote 0
                • thctlo
                  thctlo last edited by

                  uhm, not anymore but… i opened a new thread : 8.6.80.722-0+83.1 500 to 8.6.80.743-0+84.1 500 upgrade failed.
                  I can make a coredump of that one.

                  1 Reply Last reply Reply Quote 0
                  • thctlo
                    thctlo last edited by

                    2 dump files :
                    https://ufile.io/oyv9v
                    https://ufile.io/zxtbq

                    1 Reply Last reply Reply Quote 0
                    • fbartels
                      fbartels Kopano last edited by

                      Thanks. I’ve attached them in a non public comment to the ticket above.

                      Regards Felix

                      Resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      Support overview:
                      https://kopano.com/support/

                      1 Reply Last reply Reply Quote 0
                      • thctlo
                        thctlo last edited by thctlo

                        Hai, im not in the process of removing kopano completely and do a reinstall.
                        with this remove i notice some left overs in the folders.

                        /usr/lib/python2.7/dist-packages/kopano_migration_pst (init.pyc pst.pyc)
                        /usr/lib/python2.7/dist-packages/kopano_search (init.pyc magic.pyc plaintext.pyc version.pyc
                        )
                        /usr/lib/python2.7/dist-packages/kopano_presence (init.pyc version.pyc
                        )
                        /var/lib/kopano/dagent/plugins a image filter leftover.
                        /etc/kopano/quotamail << logical because i added my own notifications.

                        Now im not a coder but i can imagine that such left overs may help in getting more errors.
                        What i wil do, is a good cleanup, i’ll track every kopano thing and remove it, next week i install a now daily.
                        I’'ll keep you guys posted.

                        1 Reply Last reply Reply Quote 0
                        • fbartels
                          fbartels Kopano @fbartels last edited by

                          @fbartels said in Crash: kopano core upgrade from : 8.5.81.288-0+53.1 to : 8.6.80.645-0+68.1:

                          https://jira.kopano.io/browse/KC-1138

                          with https://stash.kopano.io/projects/KC/repos/kopanocore/commits/4c25198c7a0cb5d0fd944c43bd6f3286f56ead82 now merged the traceback on restart should not occur anymore.

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          1 Reply Last reply Reply Quote 0
                          • thctlo
                            thctlo last edited by

                            Thank for the feed back.
                            +1

                            1 Reply Last reply Reply Quote 0
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