Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Unknown PHP-MAPI Error

    Kopano Groupware Core
    14
    27
    3125
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • zara-kopa
      zara-kopa last edited by

      I am using the actual community edition on Debian 10. Everything works fine but there is strange php-mapi error in the log file:

      Nov 5 19:06:54 O07-KOPANO php-mapi[883]: MAPI error: action not supported by server (80040102) (method: zif_mapi_msgstore_getreceivefolder, line: 2170)
      Nov 5 19:06:56 O07-KOPANO php-mapi[879]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry(2) failed: interface not supported (80004002)
      Nov 5 19:06:56 O07-KOPANO php-mapi[879]: MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 981)
      Nov 5 19:06:56 O07-KOPANO php-mapi[879]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry failed: unknown entryid (80040201)
      Nov 5 19:06:56 O07-KOPANO php-mapi[879]: MAPI error: unknown entryid (80040201) (method: zif_mapi_ab_openentry, line: 981)
      Nov 5 19:06:56 O07-KOPANO php-mapi[879]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry failed: unknown entryid (80040201)
      Nov 5 19:06:56 O07-KOPANO php-mapi[879]: MAPI error: unknown entryid (80040201) (method: zif_mapi_ab_openentry, line: 981)
      Nov 5 19:06:56 O07-KOPANO php-mapi[879]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry(2) failed: interface not supported (80004002)
      Nov 5 19:06:56 O07-KOPANO php-mapi[879]: MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 981)
      Nov 5 19:06:56 O07-KOPANO php-mapi[879]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry failed: unknown entryid (80040201)
      Nov 5 19:06:56 O07-KOPANO php-mapi[879]: MAPI error: unknown entryid (80040201) (method: zif_mapi_ab_openentry, line: 981)
      Nov 5 19:06:59 O07-KOPANO php-mapi[797]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry(2) failed: interface not supported (80004002)

      As I read the log, the method try to open an adressbook entry but neither get the interface.

      Any help for me?

      Greatings ZARA-KOPA

      1 Reply Last reply Reply Quote 0
      • irrlicht
        irrlicht last edited by

        Same probleme here, log is full of these entries.

        1 Reply Last reply Reply Quote 0
        • romank
          romank last edited by

          I have the same error:

           virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry failed: unknown entryid (80040201)

          in combination with

           MAPI error: unknown entryid (80040201) (method: zif_mapi_ab_openentry, line: 981)

          WebApp:
          5.0.0.13+1895.1
          Kopano Core:
          10.0.6
          Ubuntu 18.04

          1 Reply Last reply Reply Quote 0
          • nigle
            nigle last edited by

            Same here

            1 Reply Last reply Reply Quote 0
            • stan23
              stan23 last edited by

              I have the same errors on Kopano 10.0.6.502.
              They appear when logging into and working in Webapp.

              Nov 21 13:56:49  php-mapi[29037]: MAPI error: action not supported by server (80040102) (method: zif_mapi_msgstore_getreceivefolder, line: 2170)
Nov 21 13:56:52  php-mapi[30701]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry(2) failed: interface not supported (80004002)
Nov 21 13:56:52  php-mapi[30701]: MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 981)
Nov 21 13:56:52  php-mapi[30701]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry failed: unknown entryid (80040201)
Nov 21 13:56:52  php-mapi[30701]: MAPI error: unknown entryid (80040201) (method: zif_mapi_ab_openentry, line: 981)
Nov 21 13:56:52  php-mapi[30701]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry failed: unknown entryid (80040201)
Nov 21 13:56:52  php-mapi[30701]: MAPI error: unknown entryid (80040201) (method: zif_mapi_ab_openentry, line: 981)
Nov 21 13:56:52  php-mapi[30701]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry(2) failed: interface not supported (80004002)
Nov 21 13:56:52  php-mapi[30701]: MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 981)
Nov 21 13:56:52  php-mapi[30701]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry failed: unknown entryid (80040201)
Nov 21 13:56:52  php-mapi[30701]: MAPI error: unknown entryid (80040201) (method: zif_mapi_ab_openentry, line: 981)

              Best regards
              Marco

              1 Reply Last reply Reply Quote 0
              • allcom
                allcom last edited by

                Hello same error:

                • Dec 2 08:47:06 kopano-216 php-mapi[4315]: MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 981)
                  Dec 2 08:47:06 kopano-216 php-mapi[4315]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry(2) failed: interface not supported (80004002)

                on Debian:
                10.6
                kopano-webapp 5.0.0.36+1917.1
                kopano-server 10.0.6.502.8b8baeb2a-0+297.1

                1 Reply Last reply Reply Quote 0
                • Karif
                  Karif last edited by

                  Hello,

                  Same problem here;

                  2020-12-05T03:25:39.642657: [error  ] MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 981)
2020-12-05T03:25:39.659320: [error  ] virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry(2) failed: interface not supported (80004002)

                  OS: Debian GNU/Linux 10 (buster)
                  Kopano;
                  kopano-server 10.0.6.610.7b16234fe-0+374.1
                  kopano-webapp 5.0.0.48+1924.1

                  1 Reply Last reply Reply Quote 0
                  • fsoelch
                    fsoelch last edited by

                    Hi all,
                    sam Problem for me:

                    Dec 21 19:38:59 www php-mapi[47504]: MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 981)
Dec 21 19:38:59 www php-mapi[47504]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry failed: unknown entryid (80040201)
Dec 21 19:38:59 www php-mapi[47504]: MAPI error: unknown entryid (80040201) (method: zif_mapi_ab_openentry, line: 981)

                    on Ubuntu 20.04
                    kopano-core 10.0.6 (core-10.0.1.32.ca6b04c)
                    kopano-webapp 5.0.0.48+1924.9b2c7de

                    irrlicht 1 Reply Last reply Reply Quote 0
                    • irrlicht
                      irrlicht @fsoelch last edited by

                      @fbartels : feature or issue? :)

                      1 Reply Last reply Reply Quote 0
                      • chatdave
                        chatdave last edited by

                        did anyone find a solution yet?

                        irrlicht 1 Reply Last reply Reply Quote 0
                        • irrlicht
                          irrlicht @chatdave last edited by

                          @fbartels: Is there a solution? I couldn’t fix it.

                          1 Reply Last reply Reply Quote 0
                          • mpraunegger
                            mpraunegger last edited by

                            Some problem at my installation.
                            I really hope, that the final version of web app 5 will fix the problem, but I can’t find this issue at https://jira.kopano.io/projects/KW/versions/11610

                            RiffRaff 1 Reply Last reply Reply Quote 0
                            • RiffRaff
                              RiffRaff @mpraunegger last edited by

                              Found the same on my setup with current nightlies.

                              kopano-webapp_5.0.0.172+1973.1_all.deb
                              kopano-server_11.0.1.42.2e8e2cc5c-0+540.1_amd64.deb

                              I believe the issue is now addressed here:
                              https://jira.kopano.io/browse/KC-1956

                              irrlicht 2 Replies Last reply Reply Quote 0
                              • irrlicht
                                irrlicht @RiffRaff last edited by irrlicht

                                Could we deactivate this logs? I could’t find the source.

                                1 Reply Last reply Reply Quote 0
                                • gduran
                                  gduran last edited by

                                  Installed:
                                  webapp-5.0.0.187.7f9980f
                                  and
                                  core-11.0.1.77.59ae03f-Ubuntu_20.04-amd64

                                  Having the same problem.
                                  Using a more recent (latest) version but not fixed as yet…

                                  irrlicht 1 Reply Last reply Reply Quote 0
                                  • irrlicht
                                    irrlicht @gduran last edited by

                                    Does anybody knows a way to suppress this messages in logs? They disturb.

                                    irrlicht 1 Reply Last reply Reply Quote 0
                                    • irrlicht
                                      irrlicht @RiffRaff last edited by

                                      I believe the issue is now addressed here:
                                      https://jira.kopano.io/browse/KC-1956

                                      closed today and not fixed.

                                      @fbartels: i know we are not paying customers, but to improve Kopano the developers should have a look at the forum. If nobody cares, we could stop posting here, that saves time.

                                      fbartels mpraunegger 2 Replies Last reply Reply Quote 0
                                      • irrlicht
                                        irrlicht @irrlicht last edited by

                                        @irrlicht said in Unknown PHP-MAPI Error:

                                        Does anybody knows a way to suppress this messages in logs? They disturb.

                                        in /etc/kopano/webapp/config.php deactivate logging should work, bad “solution”

                                        init_set("log_error",false);
                                        1 Reply Last reply Reply Quote 0
                                        • fbartels
                                          fbartels Kopano @irrlicht last edited by

                                          @irrlicht said in Unknown PHP-MAPI Error:

                                          Kopano the developers should have a look at the forum

                                          I can assure you developers are reading here in the forum. Its just that especially for non critical issues paying customers will always have to come first.

                                          Regards Felix

                                          Resources:
                                          https://kopano.com/blog/how-to-get-kopano/
                                          https://documentation.kopano.io/
                                          https://kb.kopano.io/

                                          Support overview:
                                          https://kopano.com/support/

                                          mpraunegger 1 Reply Last reply Reply Quote 0
                                          • mpraunegger
                                            mpraunegger @irrlicht last edited by

                                            @irrlicht Most of your support tickets (of our paying customers), ends with a bad feeling (message: you are a “stupid” customer) … The Kopano team should focus more on their main job and their customers (community and enterprise users).

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post