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    core-8.6.80.621: German Umlauts broken in the subject line of sent mails

    Kopano Groupware Core
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    • robgnu
      robgnu last edited by robgnu

      Hello,
      today I’ve upgraded to the current nightly (06.05.2018 / core-8.6.80.752_0+85-Debian_9.0-amd64) and I can’t confirm the fix. When I create a new user, I still get the ? instead of the “Umlauts” in the folder names.

      I created a user with this command:

      kopano-cli --create --user user1 --password "user1" --email user1@example.com --fullname "User One" --admin-level 1
      

      robgnu

      fbartels 1 Reply Last reply Reply Quote 0
      • Gerald
        Gerald last edited by Gerald

        @robgnu
        My confirmation that this has been fixed was only meant to be about the corrupt subject line, not about the folder name issue.

        Update: Tried the folder issue myself now because I needed to create a user anyway. Still present. User created with commandline and logged in via WebApp. Folder names corrupt. Fixed them with kopano-localize-folders -u user@domain.tld --lang de_DE.UTF-8

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        • fbartels
          fbartels Kopano @robgnu last edited by

          @robgnu said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

          I can’t confirm the fix.

          We are talking about two different issues here. Kc-1139 was solved, kc-1140 is still open.

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

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          • robgnu
            robgnu last edited by

            Oh ok - sorry.

            1 Reply Last reply Reply Quote 0
            • noise
              noise last edited by

              hello
              i have a similar problem with run

              kopano-localize-folders -u user@domain.tld --lang de_DE.UTF-8
              

              the output is:

              user@domain.tld
              Traceback (most recent call last):
                File "/usr/sbin/kopano-localize-folders", line 114, in <module>
                  main()
                File "/usr/sbin/kopano-localize-folders", line 88, in main
                  print('%s: Changing localized folder names to \"%s\"' % (user.name.decode('utf-8'), options.lang))
              AttributeError: 'str' object has no attribute 'decode'
              

              anyone have a idea of this ? running ubuntu 18.04 core-8.7.80

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              • noise
                noise last edited by noise

                i’m no able to solve my above problem but i’m able to have all umlaut in german language…

                first detach store from user:

                kopano-storeadm -Dn <user1>
                

                add new store to user

                kopano-storeadm -Cn <user1> -l de_DE.UTF-8
                

                after this i got german names in folders like inbox > posteingang
                but the umlauts are not displaying correct.
                My charset of nginx is set to UTF-8

                so i found in the spooler.cfg

                #charset_upgrade = windows-1252
                

                i change it to:

                charset_upgrade = UTF-8
                

                now it looks to work properly, all umlaut are displaying

                1 Reply Last reply Reply Quote 0
                • thctlo
                  thctlo last edited by

                  a very good point here.

                  dagent.cfg:#default_charset = us-ascii
                  ical.cfg:#default_charset = utf-8
                  ldap.cfg:#ldap_server_charset = utf-8
                  spooler.cfg:#charset_upgrade = windows-1252
                  unix.cfg:fullname_charset = iso-8859-15

                  uhhhh, why o why ?? please fix this all to UTF8

                  1 Reply Last reply Reply Quote 0
                  • noise
                    noise last edited by noise

                    ok i look at other files too…

                    edit: dagent.cfg charset is uncommented i leave it at this time but you have right why not all config files are to UTF-8 ?

                    thctlo 1 Reply Last reply Reply Quote 0
                    • thctlo
                      thctlo last edited by

                      no, i say this is one that kopano should fix, its crazy to have so much differnent types.

                      fbartels 1 Reply Last reply Reply Quote 0
                      • thctlo
                        thctlo @noise last edited by

                        @noise

                        edit: dagent.cfg charset is uncommented i leave it at this time but you have right why not all config files are to UTF-8 ?

                        i dont know, wait for a kopano dev to reply this.

                        1 Reply Last reply Reply Quote 0
                        • fbartels
                          fbartels Kopano @thctlo last edited by

                          @thctlo said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                          this is one that kopano should fix

                          It’s all open source, you know. If you feel you need to change something: https://stash.kopano.io/projects/KC/repos/kopanocore/browse/CONTRIBUTING.md

                          I doubt that it is really necessary, since there are plenty of systems out there that work fine with umlauts in subjects without the need to fiddle with charset settings in the spooler.

                          @noise said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                          Traceback (most recent call last):

                          I did not yet manage to look into this, but I would expect that this is a python2 vs python3 issue. in master we recently switched everything to python3 and some scripts may still require love.

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          noise 1 Reply Last reply Reply Quote 0
                          • noise
                            noise @fbartels last edited by

                            @fbartels said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                            I would expect that this is a python2 vs python3 issue. in master we recently switched everything to python3 and some scripts may still require love.

                            yes i think also but i try to purge python2.7 but not helps. I’ll keep looking, if i found anything i post it.

                            thanks anyway

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                            • fbartels
                              fbartels Kopano last edited by fbartels

                              no, the script has a shebang that points towards python3. the simplest workaround would be that change that to point towards python2. Still if you want to look further into this a pr for this is of course welcome as well.

                              btw. this does not necessarily need to be through git-patch, opening a pr in github also works for us -> https://github.com/Kopano-dev/kopano-core

                              Regards Felix

                              Resources:
                              https://kopano.com/blog/how-to-get-kopano/
                              https://documentation.kopano.io/
                              https://kb.kopano.io/

                              Support overview:
                              https://kopano.com/support/

                              1 Reply Last reply Reply Quote 0
                              • noise
                                noise last edited by noise

                                i have installed booth python 2.7 and 3.7.1 so i try to purge 2.7 and i see i now have also 3.6.7
                                i’m not much involved with python…

                                edit: i think i need to do symlinks between the versions ib usr/lib/

                                1 Reply Last reply Reply Quote 0
                                • fbartels
                                  fbartels Kopano last edited by

                                  yeah. no, this is 100% not what i meant. my GUESS is that the code in the script you are trying to run is not compatible with python3 (which is the interpreter he tries to execute it with because of the shebang). You will still need python2 on your system (and python2-kopano or however the file is called in your distribution). simply run the script with python2 instead of python3. if you don’t want to fiddle with the script, then a python2 /usr/sbin/kopano-localize-folders .. probably does the trick as well.

                                  Regards Felix

                                  Resources:
                                  https://kopano.com/blog/how-to-get-kopano/
                                  https://documentation.kopano.io/
                                  https://kb.kopano.io/

                                  Support overview:
                                  https://kopano.com/support/

                                  1 Reply Last reply Reply Quote 0
                                  • noise
                                    noise last edited by noise

                                    ah ok my problem is python 3 not 2 ok i will try… thanks

                                    Edit:

                                    ok i solved with install

                                    apt install python-kopano
                                    

                                    with the command for all users:

                                    python2 /usr/sbin/kopano-localize-folders --lang de_DE.UTF-8
                                    

                                    the user are changed:

                                    <user1>: Changing localized folder names to "de_DE.UTF-8"
                                    

                                    thanks for the hint.

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                                    • noise
                                      noise last edited by noise

                                      Hmmm but strange now i lost the umlauts again with the above…

                                      Edit:

                                      Now i try a few things also changing from
                                      DE.UTF-8 to de.utf8

                                      my settings are:

                                      $ locale
                                      LANG=de_DE.UTF-8
                                      LANGUAGE=
                                      LC_CTYPE="de_DE.UTF-8"
                                      LC_NUMERIC="de_DE.UTF-8"
                                      LC_TIME="de_DE.UTF-8"
                                      LC_COLLATE="de_DE.UTF-8"
                                      LC_MONETARY="de_DE.UTF-8"
                                      LC_MESSAGES="de_DE.UTF-8"
                                      LC_PAPER="de_DE.UTF-8"
                                      LC_NAME="de_DE.UTF-8"
                                      LC_ADDRESS="de_DE.UTF-8"
                                      LC_TELEPHONE="de_DE.UTF-8"
                                      LC_MEASUREMENT="de_DE.UTF-8"
                                      LC_IDENTIFICATION="de_DE.UTF-8"
                                      LC_ALL=
                                      
                                      $ locale -a
                                      C
                                      C.UTF-8
                                      de_AT.utf8
                                      de_BE.utf8
                                      de_CH.utf8
                                      de_DE.utf8
                                      de_IT.utf8
                                      de_LI.utf8
                                      de_LU.utf8
                                      POSIX
                                      

                                      i try to use booth config (old and new) alone and booth togheter now are booth active:

                                      $ cat /etc/default/kopano
                                      KOPANO_LOCALE="de_DE.UTF-8"
                                      KOPANO_USERSCRIPT_LOCALE="de_DE.UTF-8"
                                      
                                      $ cat /etc/kopano/admin.cfg
                                      # The language for folders in newly-created stores, specified as a
                                      # locale identifier ("en_US", "de_DE", etc.)
                                      default_store_locale = de_DE.UTF-8
                                      #server_socket = default:
                                      #sslkey_file = some.pem
                                      #sslkey_pass = magic
                                      

                                      but a email is watching like:
                                      Header:

                                      f?r die ?mis zum ?ss? > ?? ?? ?? ? ? ? ?
                                      User <user@gmail.com>
                                      Gesendet:Mittwoch 19 Dezember 2018 20:44
                                      An:
                                      User1 <user1@domain.com>
                                      

                                      Email Text:

                                      Test inside:
                                      für die ömis zum ässä > Ää Öö Üü è é ç à
                                      

                                      inside the email the umlauts are correct but not on header and folders

                                      Note:
                                      Always after a full reboot i can see that displaying is correct but later not

                                      30 sec to 1 min later

                                      Strange…
                                      all is up to date newest version ubuntu 18.04

                                      Edit 2:
                                      if set in
                                      /etc/default/locale
                                      to
                                      LANG=de_DE.UTF-8
                                      after reboot the displaying is correct fro 30-60 seconds…

                                      if set to:
                                      de_DE.UTF8
                                      after reboot the displaying in incorrect from first time reloading…
                                      and also with a emtpy file…

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                                      • fbartels
                                        fbartels Kopano last edited by fbartels

                                        Ah, I missed your edits until now. The “issue” is not with the charsets that you set in any of the kopano configuration files, and also not with the locale you define when creating the store. The thing you need to look into is the charset that php uses.

                                        Regards Felix

                                        Resources:
                                        https://kopano.com/blog/how-to-get-kopano/
                                        https://documentation.kopano.io/
                                        https://kb.kopano.io/

                                        Support overview:
                                        https://kopano.com/support/

                                        1 Reply Last reply Reply Quote 0
                                        • noise
                                          noise last edited by noise

                                          ok that means i need to look in nginx config or php ?
                                          the header of nginx say it is utf-8

                                          but one thing is strange here or normal i don’t know:

                                          with:

                                          wget --server-response -O /dev/null https://www.domain.com/webapp
                                          

                                          the output is:
                                          Content-Type: text/html; charset=utf-8

                                          but with:

                                          curl -I https://domain.com/webapp
                                          

                                          the output is:
                                          Content-Type: text/html

                                          what is correct ? a check with a online tool means also it is utf-8

                                          phpini from fpm is:
                                          default_charset = "UTF-8"

                                          fbartels 1 Reply Last reply Reply Quote 0
                                          • fbartels
                                            fbartels Kopano @noise last edited by

                                            @noise said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                                            ok that means i need to look in nginx config or php ?

                                            yes, php

                                            Regards Felix

                                            Resources:
                                            https://kopano.com/blog/how-to-get-kopano/
                                            https://documentation.kopano.io/
                                            https://kb.kopano.io/

                                            Support overview:
                                            https://kopano.com/support/

                                            1 Reply Last reply Reply Quote 0
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