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    core-8.6.80.621: German Umlauts broken in the subject line of sent mails

    Kopano Groupware Core
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    • fbartels
      fbartels Kopano @Gerald last edited by

      Hi @gerald ,

      I was able to reproduce this and created https://jira.kopano.io/browse/KC-1139 to follow up on this.

      @fkroeger said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

      In Webapp the folder names are scrambled: e.g. Entw?rfe instead of Entwürfe

      This must be something else. On my testsystem I can create german folder names just fine, e.g. with kopano-admin --create-store user2 --lang de_DE.UTF-8

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

      fkroeger 1 Reply Last reply Reply Quote 0
      • Gerald
        Gerald last edited by

        Thank you for opening the bug about this fbartels!

        I accidentally noticed the WebApp folder-name-problem today as well. It seems to only affect the newly created user (which logged in using Outlook 2016 via latest Z-Push). Other, older Accounts do not show those damaged foldernames for “Entwürfe” and “Gelöschte”…

        So it probably is related to initial account/folder creation? And not about displaying existing folders.

        1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano last edited by

          Most probably related to https://forum.kopano.io/topic/1308/using-french-locale-accentuation-not-working-in-mailbox-content/. I would propose to discuss there further.

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

          1 Reply Last reply Reply Quote 0
          • fkroeger
            fkroeger @fbartels last edited by

            Hi @fbartels,

            thank you for opening the ticket.

            kopano-admin --create-store user2 --lang de_DE.UTF-8

            always worked for me.
            The problem is following:

            I create a user with:

            kopano-admin -c test -p xxxx -e "test@xxx.de" -f "test"

            in /etc/kopano/userscripts/createuser.d/00createstore I have the following:

            kopano-admin -v --utf8 --create-store "${KOPANO_USER}" --lang "${KOPANO_LANG}"

            even if I change this line to:

            kopano-admin -v --utf8 --create-store "${KOPANO-USER}" --lang "de_DE.UTF-8"

            the store is not created with de_DE.UTF-8 encoding.
            I have to detach the store, use the command from above to create a correct store and remove the orphaned store.

            @fbartels said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

            Hi @gerald ,

            I was able to reproduce this and created https://jira.kopano.io/browse/KC-1139 to follow up on this.

            @fkroeger said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

            In Webapp the folder names are scrambled: e.g. Entw?rfe instead of Entwürfe

            This must be something else. On my testsystem I can create german folder names just fine, e.g. with kopano-admin --create-store user2 --lang de_DE.UTF-8

            fbartels 1 Reply Last reply Reply Quote 0
            • fbartels
              fbartels Kopano @fkroeger last edited by

              Hi @fkroeger ,

              I’ve managed to reproduce the issue and create a ticket for followup https://jira.kopano.io/browse/KC-1140

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              umgfoin 1 Reply Last reply Reply Quote 0
              • umgfoin
                umgfoin @fbartels last edited by

                Hello folks,
                The subject/Umlaut issue seems to be fixed for me with @bosim 's recent commit bfef0f0e9a0
                .
                ++umgfoin

                bosim 1 Reply Last reply Reply Quote 0
                • bosim
                  bosim @umgfoin last edited by

                  @umgfoin said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                  Hello folks,
                  The subject/Umlaut issue seems to be fixed for me with @bosim 's recent commit bfef0f0e9a0
                  .
                  ++umgfoin

                  Thanks for verifying! :)

                  Bo

                  1 Reply Last reply Reply Quote 0
                  • Gerald
                    Gerald last edited by

                    I just installed version 8.6.80.752-0+85.1 and can confirm that the Subject/Umlaut issue is fixed for me as well!

                    1 Reply Last reply Reply Quote 0
                    • robgnu
                      robgnu last edited by robgnu

                      Hello,
                      today I’ve upgraded to the current nightly (06.05.2018 / core-8.6.80.752_0+85-Debian_9.0-amd64) and I can’t confirm the fix. When I create a new user, I still get the ? instead of the “Umlauts” in the folder names.

                      I created a user with this command:

                      kopano-cli --create --user user1 --password "user1" --email user1@example.com --fullname "User One" --admin-level 1
                      

                      robgnu

                      fbartels 1 Reply Last reply Reply Quote 0
                      • Gerald
                        Gerald last edited by Gerald

                        @robgnu
                        My confirmation that this has been fixed was only meant to be about the corrupt subject line, not about the folder name issue.

                        Update: Tried the folder issue myself now because I needed to create a user anyway. Still present. User created with commandline and logged in via WebApp. Folder names corrupt. Fixed them with kopano-localize-folders -u user@domain.tld --lang de_DE.UTF-8

                        1 Reply Last reply Reply Quote 0
                        • fbartels
                          fbartels Kopano @robgnu last edited by

                          @robgnu said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                          I can’t confirm the fix.

                          We are talking about two different issues here. Kc-1139 was solved, kc-1140 is still open.

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          1 Reply Last reply Reply Quote 0
                          • robgnu
                            robgnu last edited by

                            Oh ok - sorry.

                            1 Reply Last reply Reply Quote 0
                            • noise
                              noise last edited by

                              hello
                              i have a similar problem with run

                              kopano-localize-folders -u user@domain.tld --lang de_DE.UTF-8
                              

                              the output is:

                              user@domain.tld
                              Traceback (most recent call last):
                                File "/usr/sbin/kopano-localize-folders", line 114, in <module>
                                  main()
                                File "/usr/sbin/kopano-localize-folders", line 88, in main
                                  print('%s: Changing localized folder names to \"%s\"' % (user.name.decode('utf-8'), options.lang))
                              AttributeError: 'str' object has no attribute 'decode'
                              

                              anyone have a idea of this ? running ubuntu 18.04 core-8.7.80

                              1 Reply Last reply Reply Quote 0
                              • noise
                                noise last edited by noise

                                i’m no able to solve my above problem but i’m able to have all umlaut in german language…

                                first detach store from user:

                                kopano-storeadm -Dn <user1>
                                

                                add new store to user

                                kopano-storeadm -Cn <user1> -l de_DE.UTF-8
                                

                                after this i got german names in folders like inbox > posteingang
                                but the umlauts are not displaying correct.
                                My charset of nginx is set to UTF-8

                                so i found in the spooler.cfg

                                #charset_upgrade = windows-1252
                                

                                i change it to:

                                charset_upgrade = UTF-8
                                

                                now it looks to work properly, all umlaut are displaying

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                                • thctlo
                                  thctlo last edited by

                                  a very good point here.

                                  dagent.cfg:#default_charset = us-ascii
                                  ical.cfg:#default_charset = utf-8
                                  ldap.cfg:#ldap_server_charset = utf-8
                                  spooler.cfg:#charset_upgrade = windows-1252
                                  unix.cfg:fullname_charset = iso-8859-15

                                  uhhhh, why o why ?? please fix this all to UTF8

                                  1 Reply Last reply Reply Quote 0
                                  • noise
                                    noise last edited by noise

                                    ok i look at other files too…

                                    edit: dagent.cfg charset is uncommented i leave it at this time but you have right why not all config files are to UTF-8 ?

                                    thctlo 1 Reply Last reply Reply Quote 0
                                    • thctlo
                                      thctlo last edited by

                                      no, i say this is one that kopano should fix, its crazy to have so much differnent types.

                                      fbartels 1 Reply Last reply Reply Quote 0
                                      • thctlo
                                        thctlo @noise last edited by

                                        @noise

                                        edit: dagent.cfg charset is uncommented i leave it at this time but you have right why not all config files are to UTF-8 ?

                                        i dont know, wait for a kopano dev to reply this.

                                        1 Reply Last reply Reply Quote 0
                                        • fbartels
                                          fbartels Kopano @thctlo last edited by

                                          @thctlo said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                                          this is one that kopano should fix

                                          It’s all open source, you know. If you feel you need to change something: https://stash.kopano.io/projects/KC/repos/kopanocore/browse/CONTRIBUTING.md

                                          I doubt that it is really necessary, since there are plenty of systems out there that work fine with umlauts in subjects without the need to fiddle with charset settings in the spooler.

                                          @noise said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                                          Traceback (most recent call last):

                                          I did not yet manage to look into this, but I would expect that this is a python2 vs python3 issue. in master we recently switched everything to python3 and some scripts may still require love.

                                          Regards Felix

                                          Resources:
                                          https://kopano.com/blog/how-to-get-kopano/
                                          https://documentation.kopano.io/
                                          https://kb.kopano.io/

                                          Support overview:
                                          https://kopano.com/support/

                                          noise 1 Reply Last reply Reply Quote 0
                                          • noise
                                            noise @fbartels last edited by

                                            @fbartels said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                                            I would expect that this is a python2 vs python3 issue. in master we recently switched everything to python3 and some scripts may still require love.

                                            yes i think also but i try to purge python2.7 but not helps. I’ll keep looking, if i found anything i post it.

                                            thanks anyway

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