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    core-8.6.80.621: German Umlauts broken in the subject line of sent mails

    Kopano Groupware Core
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    • thctlo
      thctlo last edited by

      a very good point here.

      dagent.cfg:#default_charset = us-ascii
      ical.cfg:#default_charset = utf-8
      ldap.cfg:#ldap_server_charset = utf-8
      spooler.cfg:#charset_upgrade = windows-1252
      unix.cfg:fullname_charset = iso-8859-15

      uhhhh, why o why ?? please fix this all to UTF8

      1 Reply Last reply Reply Quote 0
      • noise
        noise last edited by noise

        ok i look at other files too…

        edit: dagent.cfg charset is uncommented i leave it at this time but you have right why not all config files are to UTF-8 ?

        thctlo 1 Reply Last reply Reply Quote 0
        • thctlo
          thctlo last edited by

          no, i say this is one that kopano should fix, its crazy to have so much differnent types.

          fbartels 1 Reply Last reply Reply Quote 0
          • thctlo
            thctlo @noise last edited by

            @noise

            edit: dagent.cfg charset is uncommented i leave it at this time but you have right why not all config files are to UTF-8 ?

            i dont know, wait for a kopano dev to reply this.

            1 Reply Last reply Reply Quote 0
            • fbartels
              fbartels Kopano @thctlo last edited by

              @thctlo said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

              this is one that kopano should fix

              It’s all open source, you know. If you feel you need to change something: https://stash.kopano.io/projects/KC/repos/kopanocore/browse/CONTRIBUTING.md

              I doubt that it is really necessary, since there are plenty of systems out there that work fine with umlauts in subjects without the need to fiddle with charset settings in the spooler.

              @noise said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

              Traceback (most recent call last):

              I did not yet manage to look into this, but I would expect that this is a python2 vs python3 issue. in master we recently switched everything to python3 and some scripts may still require love.

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              noise 1 Reply Last reply Reply Quote 0
              • noise
                noise @fbartels last edited by

                @fbartels said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                I would expect that this is a python2 vs python3 issue. in master we recently switched everything to python3 and some scripts may still require love.

                yes i think also but i try to purge python2.7 but not helps. I’ll keep looking, if i found anything i post it.

                thanks anyway

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                • fbartels
                  fbartels Kopano last edited by fbartels

                  no, the script has a shebang that points towards python3. the simplest workaround would be that change that to point towards python2. Still if you want to look further into this a pr for this is of course welcome as well.

                  btw. this does not necessarily need to be through git-patch, opening a pr in github also works for us -> https://github.com/Kopano-dev/kopano-core

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

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                  • noise
                    noise last edited by noise

                    i have installed booth python 2.7 and 3.7.1 so i try to purge 2.7 and i see i now have also 3.6.7
                    i’m not much involved with python…

                    edit: i think i need to do symlinks between the versions ib usr/lib/

                    1 Reply Last reply Reply Quote 0
                    • fbartels
                      fbartels Kopano last edited by

                      yeah. no, this is 100% not what i meant. my GUESS is that the code in the script you are trying to run is not compatible with python3 (which is the interpreter he tries to execute it with because of the shebang). You will still need python2 on your system (and python2-kopano or however the file is called in your distribution). simply run the script with python2 instead of python3. if you don’t want to fiddle with the script, then a python2 /usr/sbin/kopano-localize-folders .. probably does the trick as well.

                      Regards Felix

                      Resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      Support overview:
                      https://kopano.com/support/

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                      • noise
                        noise last edited by noise

                        ah ok my problem is python 3 not 2 ok i will try… thanks

                        Edit:

                        ok i solved with install

                        apt install python-kopano
                        

                        with the command for all users:

                        python2 /usr/sbin/kopano-localize-folders --lang de_DE.UTF-8
                        

                        the user are changed:

                        <user1>: Changing localized folder names to "de_DE.UTF-8"
                        

                        thanks for the hint.

                        1 Reply Last reply Reply Quote 0
                        • noise
                          noise last edited by noise

                          Hmmm but strange now i lost the umlauts again with the above…

                          Edit:

                          Now i try a few things also changing from
                          DE.UTF-8 to de.utf8

                          my settings are:

                          $ locale
                          LANG=de_DE.UTF-8
                          LANGUAGE=
                          LC_CTYPE="de_DE.UTF-8"
                          LC_NUMERIC="de_DE.UTF-8"
                          LC_TIME="de_DE.UTF-8"
                          LC_COLLATE="de_DE.UTF-8"
                          LC_MONETARY="de_DE.UTF-8"
                          LC_MESSAGES="de_DE.UTF-8"
                          LC_PAPER="de_DE.UTF-8"
                          LC_NAME="de_DE.UTF-8"
                          LC_ADDRESS="de_DE.UTF-8"
                          LC_TELEPHONE="de_DE.UTF-8"
                          LC_MEASUREMENT="de_DE.UTF-8"
                          LC_IDENTIFICATION="de_DE.UTF-8"
                          LC_ALL=
                          
                          $ locale -a
                          C
                          C.UTF-8
                          de_AT.utf8
                          de_BE.utf8
                          de_CH.utf8
                          de_DE.utf8
                          de_IT.utf8
                          de_LI.utf8
                          de_LU.utf8
                          POSIX
                          

                          i try to use booth config (old and new) alone and booth togheter now are booth active:

                          $ cat /etc/default/kopano
                          KOPANO_LOCALE="de_DE.UTF-8"
                          KOPANO_USERSCRIPT_LOCALE="de_DE.UTF-8"
                          
                          $ cat /etc/kopano/admin.cfg
                          # The language for folders in newly-created stores, specified as a
                          # locale identifier ("en_US", "de_DE", etc.)
                          default_store_locale = de_DE.UTF-8
                          #server_socket = default:
                          #sslkey_file = some.pem
                          #sslkey_pass = magic
                          

                          but a email is watching like:
                          Header:

                          f?r die ?mis zum ?ss? > ?? ?? ?? ? ? ? ?
                          User <user@gmail.com>
                          Gesendet:Mittwoch 19 Dezember 2018 20:44
                          An:
                          User1 <user1@domain.com>
                          

                          Email Text:

                          Test inside:
                          für die ömis zum ässä > Ää Öö Üü è é ç à
                          

                          inside the email the umlauts are correct but not on header and folders

                          Note:
                          Always after a full reboot i can see that displaying is correct but later not

                          30 sec to 1 min later

                          Strange…
                          all is up to date newest version ubuntu 18.04

                          Edit 2:
                          if set in
                          /etc/default/locale
                          to
                          LANG=de_DE.UTF-8
                          after reboot the displaying is correct fro 30-60 seconds…

                          if set to:
                          de_DE.UTF8
                          after reboot the displaying in incorrect from first time reloading…
                          and also with a emtpy file…

                          1 Reply Last reply Reply Quote 0
                          • fbartels
                            fbartels Kopano last edited by fbartels

                            Ah, I missed your edits until now. The “issue” is not with the charsets that you set in any of the kopano configuration files, and also not with the locale you define when creating the store. The thing you need to look into is the charset that php uses.

                            Regards Felix

                            Resources:
                            https://kopano.com/blog/how-to-get-kopano/
                            https://documentation.kopano.io/
                            https://kb.kopano.io/

                            Support overview:
                            https://kopano.com/support/

                            1 Reply Last reply Reply Quote 0
                            • noise
                              noise last edited by noise

                              ok that means i need to look in nginx config or php ?
                              the header of nginx say it is utf-8

                              but one thing is strange here or normal i don’t know:

                              with:

                              wget --server-response -O /dev/null https://www.domain.com/webapp
                              

                              the output is:
                              Content-Type: text/html; charset=utf-8

                              but with:

                              curl -I https://domain.com/webapp
                              

                              the output is:
                              Content-Type: text/html

                              what is correct ? a check with a online tool means also it is utf-8

                              phpini from fpm is:
                              default_charset = "UTF-8"

                              fbartels 1 Reply Last reply Reply Quote 0
                              • fbartels
                                fbartels Kopano @noise last edited by

                                @noise said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                                ok that means i need to look in nginx config or php ?

                                yes, php

                                Regards Felix

                                Resources:
                                https://kopano.com/blog/how-to-get-kopano/
                                https://documentation.kopano.io/
                                https://kb.kopano.io/

                                Support overview:
                                https://kopano.com/support/

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                                • noise
                                  noise last edited by

                                  hmmm strange i can’t find anything… charset is utf-8 in php

                                  the complete php output is too big to post here…
                                  so i create a pdf link:
                                  https://de.scribd.com/document/396095828/phpinfo

                                  1 Reply Last reply Reply Quote 0
                                  • tjoen
                                    tjoen last edited by

                                    If it is solved in Kopano it doen’t mean it is solved at the recepient. See
                                    https://en.wikipedia.org/wiki/International_email#UTF-8_headers

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                                    • noise
                                      noise last edited by noise

                                      its not definitely postfix because other mail servers i don’t have this.
                                      since it sometimes synonymous with the reload occurs, I think, it’s already php but not found yet.

                                      here is also my header!
                                      0_1545343226857_Screenshot.png

                                      noise 1 Reply Last reply Reply Quote 0
                                      • noise
                                        noise @noise last edited by

                                        i look again for my problem but not really found, i check also php and remove some modules to testing but always the same
                                        the only one there is no charset is here:

                                        $ curl -I https://www.domain.example/webapp
                                        HTTP/1.1 301 Moved Permanently
                                        Server: nginx
                                        Date: Mon, 07 Jan 2019 10:27:11 GMT
                                        Content-Type: text/html
                                        Content-Length: 178
                                        Location: https://www.domain.example/webapp/
                                        Connection: keep-alive
                                        Expires: Wed, 06 Feb 2019 10:27:11 GMT
                                        Cache-Control: max-age=2592000
                                        Cache-Control: public, must-revalidate, proxy-revalidate
                                        Strict-Transport-Security: max-age=15768000; includeSubdomains; preload
                                        X-Frame-Options: SAMEORIGIN
                                        X-Content-Type-Options: nosniff
                                        X-XSS-Protection: 1; mode=block
                                        

                                        the adress: https://www.domain.example/webapp
                                        is the only where has no charset, but it’s a redirect to
                                        https://www.domain.example/webapp/
                                        and here we have the charset…

                                        $ curl -I https://www.domain.example/webapp/
                                        HTTP/1.1 200 OK
                                        Server: nginx
                                        Date: Mon, 07 Jan 2019 10:27:16 GMT
                                        Content-Type: text/html; charset=utf-8
                                        Connection: keep-alive
                                        Vary: Accept-Encoding
                                        Set-Cookie: __Secure-KOPANO_WEBAPP=g9cv0gsd2dh1tlc5ofo40fcpe3; path=/; secure; HttpOnly
                                        Expires: Wed, 06 Feb 2019 10:27:16 GMT
                                        Cache-Control: max-age=2592000
                                        Pragma: no-cache
                                        Set-Cookie: __Secure-encryption-store-key=51f94dc3cfbafd03948338ced240a0b9; path=/; secure; HttpOnly
                                        Cache-Control: public, must-revalidate, proxy-revalidate
                                        Strict-Transport-Security: max-age=15768000; includeSubdomains; preload
                                        X-Frame-Options: SAMEORIGIN
                                        X-Content-Type-Options: nosniff
                                        X-XSS-Protection: 1; mode=block
                                        

                                        i don’t know if that is my problem ?
                                        any hint’s are welcome

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                                        • zara-kopa
                                          zara-kopa last edited by

                                          @ noise
                                          I am running under Debian 9.6 with PHP7.2 from the external “sury” Repo. I got the same problems. With a fist login in WebApp all looks fine for the german ‘umlaute’ in foldernames. German “Entwürfe” looks like “Entwürfe”. With the second login of the same user “Entwürfe” goes to “Entw?rfe”. — I get the same results as you with the different curl-Querys.
                                          In Mails, Mail-Headers, etc. an in all other forms of using KOPANO (imap, outlook -mapi, outlook -z-push) the foldernames and all other use of “öü” is displayed right!
                                          I use another Kopano-Installation with Debian 8 and php 5. Testing this install, i got the same results with your curl querys. Therefore the problem may be in an other context.
                                          Because of the first login, when everything looks allright i will search whats happens up to the second login.

                                          any hint’s are welcome

                                          jengelh 1 Reply Last reply Reply Quote 0
                                          • jengelh
                                            jengelh Banned @zara-kopa last edited by

                                            If folder names change over time, sounds like data is transferred into the DB in a lossy fashion (and the only reason it shows ü in the first round is because the in-memory cache keeps it in its original form… until such a time it gets evicted).

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