Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    core-8.6.80.621: German Umlauts broken in the subject line of sent mails

    Kopano Groupware Core
    15
    52
    8014
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • noise
      noise last edited by noise

      ok i look at other files too…

      edit: dagent.cfg charset is uncommented i leave it at this time but you have right why not all config files are to UTF-8 ?

      thctlo 1 Reply Last reply Reply Quote 0
      • thctlo
        thctlo last edited by

        no, i say this is one that kopano should fix, its crazy to have so much differnent types.

        fbartels 1 Reply Last reply Reply Quote 0
        • thctlo
          thctlo @noise last edited by

          @noise

          edit: dagent.cfg charset is uncommented i leave it at this time but you have right why not all config files are to UTF-8 ?

          i dont know, wait for a kopano dev to reply this.

          1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @thctlo last edited by

            @thctlo said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

            this is one that kopano should fix

            It’s all open source, you know. If you feel you need to change something: https://stash.kopano.io/projects/KC/repos/kopanocore/browse/CONTRIBUTING.md

            I doubt that it is really necessary, since there are plenty of systems out there that work fine with umlauts in subjects without the need to fiddle with charset settings in the spooler.

            @noise said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

            Traceback (most recent call last):

            I did not yet manage to look into this, but I would expect that this is a python2 vs python3 issue. in master we recently switched everything to python3 and some scripts may still require love.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            noise 1 Reply Last reply Reply Quote 0
            • noise
              noise @fbartels last edited by

              @fbartels said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

              I would expect that this is a python2 vs python3 issue. in master we recently switched everything to python3 and some scripts may still require love.

              yes i think also but i try to purge python2.7 but not helps. I’ll keep looking, if i found anything i post it.

              thanks anyway

              1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano last edited by fbartels

                no, the script has a shebang that points towards python3. the simplest workaround would be that change that to point towards python2. Still if you want to look further into this a pr for this is of course welcome as well.

                btw. this does not necessarily need to be through git-patch, opening a pr in github also works for us -> https://github.com/Kopano-dev/kopano-core

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                1 Reply Last reply Reply Quote 0
                • noise
                  noise last edited by noise

                  i have installed booth python 2.7 and 3.7.1 so i try to purge 2.7 and i see i now have also 3.6.7
                  i’m not much involved with python…

                  edit: i think i need to do symlinks between the versions ib usr/lib/

                  1 Reply Last reply Reply Quote 0
                  • fbartels
                    fbartels Kopano last edited by

                    yeah. no, this is 100% not what i meant. my GUESS is that the code in the script you are trying to run is not compatible with python3 (which is the interpreter he tries to execute it with because of the shebang). You will still need python2 on your system (and python2-kopano or however the file is called in your distribution). simply run the script with python2 instead of python3. if you don’t want to fiddle with the script, then a python2 /usr/sbin/kopano-localize-folders .. probably does the trick as well.

                    Regards Felix

                    Resources:
                    https://kopano.com/blog/how-to-get-kopano/
                    https://documentation.kopano.io/
                    https://kb.kopano.io/

                    Support overview:
                    https://kopano.com/support/

                    1 Reply Last reply Reply Quote 0
                    • noise
                      noise last edited by noise

                      ah ok my problem is python 3 not 2 ok i will try… thanks

                      Edit:

                      ok i solved with install

                      apt install python-kopano
                      

                      with the command for all users:

                      python2 /usr/sbin/kopano-localize-folders --lang de_DE.UTF-8
                      

                      the user are changed:

                      <user1>: Changing localized folder names to "de_DE.UTF-8"
                      

                      thanks for the hint.

                      1 Reply Last reply Reply Quote 0
                      • noise
                        noise last edited by noise

                        Hmmm but strange now i lost the umlauts again with the above…

                        Edit:

                        Now i try a few things also changing from
                        DE.UTF-8 to de.utf8

                        my settings are:

                        $ locale
                        LANG=de_DE.UTF-8
                        LANGUAGE=
                        LC_CTYPE="de_DE.UTF-8"
                        LC_NUMERIC="de_DE.UTF-8"
                        LC_TIME="de_DE.UTF-8"
                        LC_COLLATE="de_DE.UTF-8"
                        LC_MONETARY="de_DE.UTF-8"
                        LC_MESSAGES="de_DE.UTF-8"
                        LC_PAPER="de_DE.UTF-8"
                        LC_NAME="de_DE.UTF-8"
                        LC_ADDRESS="de_DE.UTF-8"
                        LC_TELEPHONE="de_DE.UTF-8"
                        LC_MEASUREMENT="de_DE.UTF-8"
                        LC_IDENTIFICATION="de_DE.UTF-8"
                        LC_ALL=
                        
                        $ locale -a
                        C
                        C.UTF-8
                        de_AT.utf8
                        de_BE.utf8
                        de_CH.utf8
                        de_DE.utf8
                        de_IT.utf8
                        de_LI.utf8
                        de_LU.utf8
                        POSIX
                        

                        i try to use booth config (old and new) alone and booth togheter now are booth active:

                        $ cat /etc/default/kopano
                        KOPANO_LOCALE="de_DE.UTF-8"
                        KOPANO_USERSCRIPT_LOCALE="de_DE.UTF-8"
                        
                        $ cat /etc/kopano/admin.cfg
                        # The language for folders in newly-created stores, specified as a
                        # locale identifier ("en_US", "de_DE", etc.)
                        default_store_locale = de_DE.UTF-8
                        #server_socket = default:
                        #sslkey_file = some.pem
                        #sslkey_pass = magic
                        

                        but a email is watching like:
                        Header:

                        f?r die ?mis zum ?ss? > ?? ?? ?? ? ? ? ?
                        User <user@gmail.com>
                        Gesendet:Mittwoch 19 Dezember 2018 20:44
                        An:
                        User1 <user1@domain.com>
                        

                        Email Text:

                        Test inside:
                        für die ömis zum ässä > Ää Öö Üü è é ç à
                        

                        inside the email the umlauts are correct but not on header and folders

                        Note:
                        Always after a full reboot i can see that displaying is correct but later not

                        30 sec to 1 min later

                        Strange…
                        all is up to date newest version ubuntu 18.04

                        Edit 2:
                        if set in
                        /etc/default/locale
                        to
                        LANG=de_DE.UTF-8
                        after reboot the displaying is correct fro 30-60 seconds…

                        if set to:
                        de_DE.UTF8
                        after reboot the displaying in incorrect from first time reloading…
                        and also with a emtpy file…

                        1 Reply Last reply Reply Quote 0
                        • fbartels
                          fbartels Kopano last edited by fbartels

                          Ah, I missed your edits until now. The “issue” is not with the charsets that you set in any of the kopano configuration files, and also not with the locale you define when creating the store. The thing you need to look into is the charset that php uses.

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          1 Reply Last reply Reply Quote 0
                          • noise
                            noise last edited by noise

                            ok that means i need to look in nginx config or php ?
                            the header of nginx say it is utf-8

                            but one thing is strange here or normal i don’t know:

                            with:

                            wget --server-response -O /dev/null https://www.domain.com/webapp
                            

                            the output is:
                            Content-Type: text/html; charset=utf-8

                            but with:

                            curl -I https://domain.com/webapp
                            

                            the output is:
                            Content-Type: text/html

                            what is correct ? a check with a online tool means also it is utf-8

                            phpini from fpm is:
                            default_charset = "UTF-8"

                            fbartels 1 Reply Last reply Reply Quote 0
                            • fbartels
                              fbartels Kopano @noise last edited by

                              @noise said in core-8.6.80.621: German Umlauts broken in the subject line of sent mails:

                              ok that means i need to look in nginx config or php ?

                              yes, php

                              Regards Felix

                              Resources:
                              https://kopano.com/blog/how-to-get-kopano/
                              https://documentation.kopano.io/
                              https://kb.kopano.io/

                              Support overview:
                              https://kopano.com/support/

                              1 Reply Last reply Reply Quote 0
                              • noise
                                noise last edited by

                                hmmm strange i can’t find anything… charset is utf-8 in php

                                the complete php output is too big to post here…
                                so i create a pdf link:
                                https://de.scribd.com/document/396095828/phpinfo

                                1 Reply Last reply Reply Quote 0
                                • tjoen
                                  tjoen last edited by

                                  If it is solved in Kopano it doen’t mean it is solved at the recepient. See
                                  https://en.wikipedia.org/wiki/International_email#UTF-8_headers

                                  1 Reply Last reply Reply Quote 0
                                  • noise
                                    noise last edited by noise

                                    its not definitely postfix because other mail servers i don’t have this.
                                    since it sometimes synonymous with the reload occurs, I think, it’s already php but not found yet.

                                    here is also my header!
                                    0_1545343226857_Screenshot.png

                                    noise 1 Reply Last reply Reply Quote 0
                                    • noise
                                      noise @noise last edited by

                                      i look again for my problem but not really found, i check also php and remove some modules to testing but always the same
                                      the only one there is no charset is here:

                                      $ curl -I https://www.domain.example/webapp
                                      HTTP/1.1 301 Moved Permanently
                                      Server: nginx
                                      Date: Mon, 07 Jan 2019 10:27:11 GMT
                                      Content-Type: text/html
                                      Content-Length: 178
                                      Location: https://www.domain.example/webapp/
                                      Connection: keep-alive
                                      Expires: Wed, 06 Feb 2019 10:27:11 GMT
                                      Cache-Control: max-age=2592000
                                      Cache-Control: public, must-revalidate, proxy-revalidate
                                      Strict-Transport-Security: max-age=15768000; includeSubdomains; preload
                                      X-Frame-Options: SAMEORIGIN
                                      X-Content-Type-Options: nosniff
                                      X-XSS-Protection: 1; mode=block
                                      

                                      the adress: https://www.domain.example/webapp
                                      is the only where has no charset, but it’s a redirect to
                                      https://www.domain.example/webapp/
                                      and here we have the charset…

                                      $ curl -I https://www.domain.example/webapp/
                                      HTTP/1.1 200 OK
                                      Server: nginx
                                      Date: Mon, 07 Jan 2019 10:27:16 GMT
                                      Content-Type: text/html; charset=utf-8
                                      Connection: keep-alive
                                      Vary: Accept-Encoding
                                      Set-Cookie: __Secure-KOPANO_WEBAPP=g9cv0gsd2dh1tlc5ofo40fcpe3; path=/; secure; HttpOnly
                                      Expires: Wed, 06 Feb 2019 10:27:16 GMT
                                      Cache-Control: max-age=2592000
                                      Pragma: no-cache
                                      Set-Cookie: __Secure-encryption-store-key=51f94dc3cfbafd03948338ced240a0b9; path=/; secure; HttpOnly
                                      Cache-Control: public, must-revalidate, proxy-revalidate
                                      Strict-Transport-Security: max-age=15768000; includeSubdomains; preload
                                      X-Frame-Options: SAMEORIGIN
                                      X-Content-Type-Options: nosniff
                                      X-XSS-Protection: 1; mode=block
                                      

                                      i don’t know if that is my problem ?
                                      any hint’s are welcome

                                      1 Reply Last reply Reply Quote 0
                                      • zara-kopa
                                        zara-kopa last edited by

                                        @ noise
                                        I am running under Debian 9.6 with PHP7.2 from the external “sury” Repo. I got the same problems. With a fist login in WebApp all looks fine for the german ‘umlaute’ in foldernames. German “Entwürfe” looks like “Entwürfe”. With the second login of the same user “Entwürfe” goes to “Entw?rfe”. — I get the same results as you with the different curl-Querys.
                                        In Mails, Mail-Headers, etc. an in all other forms of using KOPANO (imap, outlook -mapi, outlook -z-push) the foldernames and all other use of “öü” is displayed right!
                                        I use another Kopano-Installation with Debian 8 and php 5. Testing this install, i got the same results with your curl querys. Therefore the problem may be in an other context.
                                        Because of the first login, when everything looks allright i will search whats happens up to the second login.

                                        any hint’s are welcome

                                        jengelh 1 Reply Last reply Reply Quote 0
                                        • jengelh
                                          jengelh Banned @zara-kopa last edited by

                                          If folder names change over time, sounds like data is transferred into the DB in a lossy fashion (and the only reason it shows ü in the first round is because the in-memory cache keeps it in its original form… until such a time it gets evicted).

                                          1 Reply Last reply Reply Quote 0
                                          • zara-kopa
                                            zara-kopa last edited by

                                            Hi everyone

                                            i solved my problem! It was made by my own. All Ü’s and Ö’s are stable back again.
                                            Shamefully the reason was a miss-configuration of the Apache server! No php Problem.
                                            The error results out of a not enabled “javascript-common.conf” and some enabled mods with conflicts.

                                            Härzlichen Dönk !!!

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post