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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    New batches of errors since upgrading

    Synchronising (mobile) devices via Z-Push
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    • Caldwell
      Caldwell last edited by

      I’m getting errors like this since upgrading to the latest z-push. These errors are filling the log file every TWO seconds.

      [WARN] [user@domain] /usr/share/z-push/backend/kopano/importer.php:146 mapi_importcontentschanges_config() expects parameter 3 to be long, string given (2)
      18/09/2017 23:58:07 [48150] [WARN] [user@domain] StatusException: ImportChangesICS->Config(): Error, mapi_import_*_changes_config() failed: 0xFFFFFFFF80070057 - code: 12 - file: /usr/share/z-push/backend/kopano/importer.php:152
      18/09/2017 23:58:07 [48150] [WARN] [user@domain] Ignored incoming change, global status indicates problem.
      

      I’ve not found anything in search engines to indicate what is causing this problem.

      Any ideas or help?

      fbartels 1 Reply Last reply Reply Quote 0
      • Sebastian
        Sebastian Kopano last edited by

        This code are wasn’t changed. Could you enable the wbxml log and post what is going on in general?

        1 Reply Last reply Reply Quote 0
        • Manfred
          Manfred Kopano last edited by

          Hi Caldwell,

          did you also update Kopano?

          Manfred

          1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @Caldwell last edited by

            Hi @caldwell ,

            can you tell us which version of Kopano and Z-Push you are using?

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • Caldwell
              Caldwell last edited by

              Zarafa
              Product version: 7,2,4,28
              File version: 28

              z-push-common.noarch 2.3.8+0-73.1

              Perhaps this version doesn’t play nicely with Zarafa?

              1 Reply Last reply Reply Quote 0
              • Manfred
                Manfred Kopano last edited by

                Hi Caldwell,

                it should actually work, but we didn’t test the latest Z-Push versions with Zarafa.

                Does it happen for every user? Do you also have WBXML log?

                Manfred

                Caldwell 1 Reply Last reply Reply Quote 0
                • Caldwell
                  Caldwell @Manfred last edited by

                  @manfred

                  I turned on “LOGLEVEL_WBXML” in the conf file. Nothing seems to have changed in the output. This is what I get for, it appears, every user:

                  20/09/2017 13:48:00 [ 6490] [WARN] [user@domain] /usr/share/z-push/backend/kopano/importer.php:146 mapi_importcontentschanges_config() expects parameter 3 to be long, string given (2)
                  20/09/2017 13:48:00 [ 6490] [WARN] [user@domain] StatusException: ImportChangesICS->Config(): Error, mapi_import_*_changes_config() failed: 0xFFFFFFFF80070057 - code: 12 - file: /usr/share/z-push/backend/kopano/importer.php:152
                  20/09/2017 13:48:00 [ 6490] [WARN] [user@domain] Ignored incoming change, global status indicates problem.

                  1 Reply Last reply Reply Quote 0
                  • Manfred
                    Manfred Kopano last edited by

                    Hi Caldwell,

                    it looks like the z-push-error.log. What’s in z-push.log?

                    Manfred

                    Caldwell 1 Reply Last reply Reply Quote 0
                    • Caldwell
                      Caldwell @Manfred last edited by

                      @manfred

                      The z-push.log has been empty since the upgrade. Same settings obviously in z-push conf file. I’ve restarted apache multiple times and removed the zero byte z-push.log file. Nothing changes. It’s not logging ANYTHING there.

                      1 Reply Last reply Reply Quote 0
                      • Manfred
                        Manfred Kopano last edited by

                        Hi Caldwell,

                        did you change LOGBACKEND, LOGFILEDIR or LOGFILE in config.php of z-push? Has the webserver user permissions to write to the log file? Are there any errors in apache log?

                        Manfred

                        Caldwell 1 Reply Last reply Reply Quote 0
                        • Caldwell
                          Caldwell @Manfred last edited by

                          @manfred

                          No. They are the same. The only changed thing in the config is 1-2 new sections added by this version of z-push. Everything else is the same:

                          define('LOGBACKEND', 'filelog');
                          define('LOGFILEDIR', '/var/log/z-push/');
                          define('LOGFILE', LOGFILEDIR . 'z-push.log');
                          

                          I tried also doing specialLogUsers, but that doesn’t work either. The users certainly exist, but it’s not writing anything.

                          Permissions are apache.apache / 644. Same as the error log, which it writes to just fine. Nothing has changed there either.

                          This thing is screwed up since the upgrade, as far as new errors and no logging.

                          No errors in apache worth mentioned from what I can see.

                          1 Reply Last reply Reply Quote 0
                          • Manfred
                            Manfred Kopano last edited by

                            Hi Caldwell,

                            do you have SELinux enabled? Maybe there are some its restrictions in place? It is strange that Z-Push is able to write to the error log, but not the regular log.

                            Manfred

                            1 Reply Last reply Reply Quote 0
                            • Caldwell
                              Caldwell last edited by

                              No. It’s set as “Permissive” and not “Enforcing” on that server currently. The only change that was made was a yum update to pick up the new z-push.

                              How can I downgrade to the previous version?

                              1 Reply Last reply Reply Quote 0
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