index array out of bounds problem when assigning a task using KOE

daudo

We’re just in the process of evaluating, if a migration from an old ZCP 7.1 to Kopano 8.3 will work for our customer.

One of the issues we’ve met so far is that it isn’t possible to assign users to tasks from within Outlook.

scenario A:

start OL 2013
create new task leaving all values at their defaults except immediately assign an user and press the “Send” button (and not “save & close”)
task is created and sent
if the designated user clicks the task notification in outlook, an index array out of bounds exceptions is shown:

If all this is done only using the WebApp (or DeskApp), all is working fine, so this looks like an issue in KOE.

This is only one of the (major) issues we’re facing with the plugin, more will follow.

Environment:

Udo

Manfred

Hi Udo,

I was able to reproduce it party. The task looks strange in Webapp indeed, but there were no error messages in Outlook.

Could you post KOE log also for this one?

Which Outlook version exactly are you using? Do you have all Outlook/Office updates installed?

Manfred

daudo

this is reproducible 100% as well.

I’ve uploaded two KOE logs:

Testing on Outlook 2013 with the latest patches installed (15.0.0.4953)

daudo

raised ticket KS-38577 for this

daudo

don’t want to be impatient, but any updates on this?

Any logs I can provide, any additional information?

Thx

fbartels

since you have opened up a support case, please now use this channel (the support case) for further communication.