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    Unread Messages

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    • robertwbrandt
      robertwbrandt last edited by

      So I was just trying this with Desk/WebApp 3.4.0.1006+33.1 and it is not working

      I wanted to create a favorites search folder for all unread mail:
      If I just enter a space in the search window, and it seems to only show read items! So when I select “Unread items” it shows me nothing.

      I know this is a relatively old ticket, but it is the exact problem I’m having…
      Bob

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      • klausade
        klausade last edited by

        @marty In my setup, this workaround will not pick up unread mail in the Inbox, but if i have unread mail in other folders, they will show up when filtering for unread, just not the unread mails in my Inbox.

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        • eli
          eli last edited by

          I created this filter just for my inbox and it’s working fine in Webapp 3.4.0.1006+34.1

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          • robertwbrandt
            robertwbrandt last edited by

            I just upgraded last night to:
            WebApp 3.4.1.1061+35.1
            Kopano Core 8.4.4.0

            And I’m still seeing the problem. I can’t see any unread emails with just using a space as the search term.

            robertwbrandt 1 Reply Last reply Reply Quote 0
            • robertwbrandt
              robertwbrandt @robertwbrandt last edited by

              @robertwbrandt said in Unread Messages:

              And I’m still seeing the problem. I can’t see any unread emails with just using a space as the search term.

              Actually, I just found that my Unread favorite is working, but only showing unread items which have arrived since creating the favorite. Older Unread items do not show.

              I have verified that the Search options included “Any Date”

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              • marty
                marty Kopano (Inactive) last edited by

                How many results have kopano-search found?

                https://documentation.kopano.io/deskapp_admin_manual
                http://documentation.kopano.io/webapp_smime_manual
                https://documentation.kopano.io/webapp_admin_manual

                robertwbrandt 1 Reply Last reply Reply Quote 0
                • robertwbrandt
                  robertwbrandt @marty last edited by

                  @marty said in Unread Messages:

                  How many results have kopano-search found?

                  How do I check that?

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                  • marty
                    marty Kopano (Inactive) last edited by

                    Search log.

                    https://documentation.kopano.io/deskapp_admin_manual
                    http://documentation.kopano.io/webapp_smime_manual
                    https://documentation.kopano.io/webapp_admin_manual

                    robertwbrandt 1 Reply Last reply Reply Quote 0
                    • robertwbrandt
                      robertwbrandt @marty last edited by

                      Not too sure I’m looking in the right place. All I can see are entries like:

                      2017-12-01 15:11:45,582 - index0 - INFO - syncing folder: "myusername" "Inbox"
                      2017-12-01 15:11:45,595 - index0 - INFO - found previous folder sync state: E32000002F3E6309
                      2017-12-01 15:11:49,494 - index0 - INFO - saved folder sync state: E3200000B3BF6309
                      2017-12-01 15:11:49,495 - index0 - INFO - syncing folder "Inbox" took 3.90 seconds (23 changes, 0 attachments)
                      

                      I restarted the service but didn’t see anything useful in the logs.

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                      • marty
                        marty Kopano (Inactive) last edited by marty

                        Might need to set it to debug logging.

                        https://documentation.kopano.io/deskapp_admin_manual
                        http://documentation.kopano.io/webapp_smime_manual
                        https://documentation.kopano.io/webapp_admin_manual

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