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    Statement about z-hub.io

    Cannot delete item in the outbox

    Kopano OL Extension (KOE)
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    • petervbeck
      petervbeck last edited by petervbeck

      One of our customers is running the latest supported Kopano / Z-Push edition and I can also expierience issues like that. Postfix is limited to 30MB but a user accidently tried to send a 80MB file which is now stuck in the Outbox and is not deletable.

      Do I have to remove the complete OST file or is there any other way to get rid of such a message ? (this message is in Outbox since last friday morning, so waiting does not solve the issue. Closing Outlook neither.)

      0_1500924284932_2017-07-24-145549_1419x289_scrot.png

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @petervbeck last edited by

        Hi @petervbeck ,

        i have given your question a topic of its own.

        In the past it was no problem deleting such mails manually. can you try to disable koe and then retry to delete the mail?

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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