suggested Contacts when sending mail
Is there any documentation how the suggested contacts when writing a new mail is working?
Adresses that have been typed in many times do not show up, but other contacts do.
Our users are very confused about this.
There are some bugs related to this functionality. We’ve created a research ticket for this:
Hi @dbugGmbH ,
I can’t find KW-1588
Thanks for the Link. This is the behavior I (and the users) would expect, but it doesn’t seem to work like this. The users enter addresses to the “TO” or “CC” Fields over and over again, and they do not appear as suggestions, but have to be typed in again and again.
@dbugGmbH Should be public now.
I can reproduce this.
When I use the webapp-tool manage_recipients.py with the users that are affected, then there is no history at all and the tools shows an error. With some users the tool shows a listing of the adresses in history.
``manage_recipients.py --user=username --list
Traceback (most recent call last):
File “/usr/local/src/webapp-tools/manage_recipients.py”, line 81, in <module>
File “/usr/local/src/webapp-tools/manage_recipients.py”, line 31, in main
webapp = user.store.prop(0X6773001F).value
File “/usr/lib/python2.7/dist-packages/kopano/store.py”, line 451, in prop
return _utils.prop(self, self.mapiobj, proptag)
File “/usr/lib/python2.7/dist-packages/kopano/utils.py”, line 222, in prop
MAPI.Struct.MAPIErrorNotFound: MAPI error 8004010F (MAPI_E_NOT_FOUND)