• Hello,

    I have a problem.

    In webapp version:
    5.0.0.13+1895.1
    Kopano Core:
    8.7.5
    Z-Push:
    2.5.2+0-0

    I go into the folder deleteditems.

    I type a search string and get this in kopano-search

    2020-11-04 11:35:08,102 - query - INFO - performing query: (folderid:26686) AND ((mapi55:chriarian*) OR (mapi66:chriarian*) OR (mapi101:chriarian*) OR (mapi3098:chriari
    an*) OR (mapi3103:chriarian*) OR (mapi3587:chriarian*) OR (mapi3588:chriarian*) OR (mapi4096:chriarian*) OR (mapi12289:chriarian*) OR (mapi14850:chriarian*) OR (mapi148
    53:chriarian*) OR (mapi14856:chriarian*) OR (mapi14857:chriarian*) OR (mapi14870:chriarian*) OR (mapi14874:chriarian*) OR (mapi14875:chriarian*) OR (mapi14876:chriarian
    *) OR (mapi14877:chriarian*) OR (mapi14878:chriarian*) OR (mapi14879:chriarian*) OR (mapi14881:chriarian*) OR (mapi14883:chriarian*) OR (mapi14884:chriarian*) OR (mapi1
    4885:chriarian*) OR (mapi14892:chriarian*) OR (mapi14894:chriarian*) OR (mapi14895:chriarian*) OR (mapi14917:chriarian*) OR (mapi14923:chriarian*) OR (mapi14935:chriari
    an*) OR (mapi32776:chriarian*) OR (mapi32911:chriarian*) OR (mapi32949:chriarian*) OR (mapi32970:chriarian*) OR (mapi32971:chriarian*) OR (mapi32972:chriarian*) OR (map
    i33075:chriarian*) OR (mapi33091:chriarian*) OR (mapi33107:chriarian*) OR (mapi33241:chriarian*) OR (mapi34061:chriarian*))                                             
    2020-11-04 11:35:08,111 - query - INFO - Response: OK: 7775576 8411262 8411276 8411294 7775628 7767484 8411194 8411326 8449149 8449290 8449631 8450968 8779893 8449292 7
    775534 7767412 8779291 8779300                                                                                                                                          
    2020-11-04 11:35:08,113 - query - INFO - found 18 results in 0.01 seconds                                                                                               
    

    This is returned pretty quickly.

    However, nothing comes up in webapp at all, even if I wait 20 minutes.

    If I however go into a smaller folder, (my deleted item is pretty large) then the search returns pretty much immediately.

    Is there a timeout in webapp to configure somewhere to wait for the search items returned?


  • any help with this would be greatly appreciated.

  • Kopano

    @mcostan Could you check developer tools -> network tab -> click the request -> response tab

    Are those 18 items shown in that list?

    Looks a bit like this:
    For you ‘item’ should not be empty.

    {
    	"zarafa": {
    		"advancedsearchlistmodule": {
    			"advancedsearchlistmodule102": {
    				"search": {
    					"item": [],
    					"page": {
    						"start": 0,
    						"rowcount": 50,
    						"totalrowcount": 0
    					},
    

    Also double check error logs for info.