searching on webapp

mcostan

Hello,

I have a problem.

In webapp version:
5.0.0.13+1895.1
Kopano Core:
8.7.5
Z-Push:
2.5.2+0-0

I go into the folder deleteditems.

I type a search string and get this in kopano-search

2020-11-04 11:35:08,102 - query - INFO - performing query: (folderid:26686) AND ((mapi55:chriarian*) OR (mapi66:chriarian*) OR (mapi101:chriarian*) OR (mapi3098:chriari
an*) OR (mapi3103:chriarian*) OR (mapi3587:chriarian*) OR (mapi3588:chriarian*) OR (mapi4096:chriarian*) OR (mapi12289:chriarian*) OR (mapi14850:chriarian*) OR (mapi148
53:chriarian*) OR (mapi14856:chriarian*) OR (mapi14857:chriarian*) OR (mapi14870:chriarian*) OR (mapi14874:chriarian*) OR (mapi14875:chriarian*) OR (mapi14876:chriarian
*) OR (mapi14877:chriarian*) OR (mapi14878:chriarian*) OR (mapi14879:chriarian*) OR (mapi14881:chriarian*) OR (mapi14883:chriarian*) OR (mapi14884:chriarian*) OR (mapi1
4885:chriarian*) OR (mapi14892:chriarian*) OR (mapi14894:chriarian*) OR (mapi14895:chriarian*) OR (mapi14917:chriarian*) OR (mapi14923:chriarian*) OR (mapi14935:chriari
an*) OR (mapi32776:chriarian*) OR (mapi32911:chriarian*) OR (mapi32949:chriarian*) OR (mapi32970:chriarian*) OR (mapi32971:chriarian*) OR (mapi32972:chriarian*) OR (map
i33075:chriarian*) OR (mapi33091:chriarian*) OR (mapi33107:chriarian*) OR (mapi33241:chriarian*) OR (mapi34061:chriarian*))                                             
2020-11-04 11:35:08,111 - query - INFO - Response: OK: 7775576 8411262 8411276 8411294 7775628 7767484 8411194 8411326 8449149 8449290 8449631 8450968 8779893 8449292 7
775534 7767412 8779291 8779300                                                                                                                                          
2020-11-04 11:35:08,113 - query - INFO - found 18 results in 0.01 seconds

This is returned pretty quickly.

However, nothing comes up in webapp at all, even if I wait 20 minutes.

If I however go into a smaller folder, (my deleted item is pretty large) then the search returns pretty much immediately.

Is there a timeout in webapp to configure somewhere to wait for the search items returned?

mcostan

any help with this would be greatly appreciated.

marty

@mcostan Could you check developer tools -> network tab -> click the request -> response tab

Are those 18 items shown in that list?

Looks a bit like this:
For you ‘item’ should not be empty.

{
	"zarafa": {
		"advancedsearchlistmodule": {
			"advancedsearchlistmodule102": {
				"search": {
					"item": [],
					"page": {
						"start": 0,
						"rowcount": 50,
						"totalrowcount": 0
					},

Also double check error logs for info.