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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    problem appointments

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    • fbartels
      fbartels Kopano @JonnyCashCo last edited by fbartels

      a bit off-topic, but

      @JonnyCashCo said in problem appointments:

      Dear Support,

      please be aware that this is a community forum. If you want to reach our support its better to open up a support case. check https://kopano.com/support/ for more information.

      PS: this seems misplaced in the deskapp section. I have moved it into the webapp section.

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

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      • JonnyCashCo
        JonnyCashCo last edited by

        @fbartels
        sorry - this was the original text translated
        sure it is community forum and i just wantet to krow, if someone else has this issue or a solution for that

        fbartels 1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano @JonnyCashCo last edited by

          @JonnyCashCo said in problem appointments:

          sorry - this was the original text translated

          so you are posting the same questions towards our support and into this forum?

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

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          • JonnyCashCo
            JonnyCashCo last edited by

            we got this mail from a client … in this context WE are the support ;)

            i posted it in the forum first … and as you wrote, i opened a support case later.

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            • marty
              marty Kopano (Inactive) last edited by

              @JonnyCashCo

              I have no idea what you mean.
              Could you describe the case with clear steps.

              https://documentation.kopano.io/deskapp_admin_manual
              http://documentation.kopano.io/webapp_smime_manual
              https://documentation.kopano.io/webapp_admin_manual

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              • JonnyCashCo
                JonnyCashCo last edited by

                user_1 creates an appointment
                user_2 creates another appointment2 at the same time and wants to invite user_1
                user_2 can save the appointment2 but no invitation will be sent until he removes user_1
                if user_2 adds user_1 again he can not save or close the appointment2 - only closing and reopen the deskapp makes the deskapp accessable normal … user_1 is not within the appointment2

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                • marty
                  marty Kopano (Inactive) last edited by

                  @JonnyCashCo said in problem appointments:

                  The problem we know but only recently, before that came a warning that the person was prevented and you could still send the appointment. It should be that way.

                  Works for me.

                  The problem we know but only recently, before that came a warning that the person was prevented and you could still send the appointment. It should be that way.
                  

                  What kind of warning?

                  https://documentation.kopano.io/deskapp_admin_manual
                  http://documentation.kopano.io/webapp_smime_manual
                  https://documentation.kopano.io/webapp_admin_manual

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                  • JonnyCashCo
                    JonnyCashCo last edited by

                    i do not have an screenshot for the warning
                    but it was a warning, that the user has already an appointment

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                    • marty
                      marty Kopano (Inactive) last edited by

                      That seems something related to resources, not two regular users.

                      https://documentation.kopano.io/deskapp_admin_manual
                      http://documentation.kopano.io/webapp_smime_manual
                      https://documentation.kopano.io/webapp_admin_manual

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                      • JonnyCashCo
                        JonnyCashCo last edited by

                        no - invitation to regular users

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