Problems with umlauts in subjects and sender



  • Hi there,

    since weeks I have some issues with umlauts in the subject or/and the sender address:

    In Outlook 2016 I see the following sender:

    Deutsche BC6rseVenture Network <venture-network@deutsche-boerse.com>
    

    Mail-header in this part looks like this:

    From: =?us-ascii?Q?Deutsche_?= =?utf-8?Q?B=C3=B6rse?=
     =?us-ascii?Q?Venture_Network?= <venture-network@deutsche-boerse.com>
    

    In Deskapp/Webapp all looks good:

    Deutsche Börse Venture Network <venture-network@deutsche-boerse.com>
    

    Header in Deskapp/webapp

    From: "Deutsche=?UTF-8?Q?=20B=C3=B6rse=20?=Venture Network" <venture-network@deutsche-boerse.com>
    

    Has someone the same error and can tell me what’s wrong? I resynchronized already Outlook. But nothing changed, also not with an update (I’ve the latest versions so far).

    Best wishes


  • Kopano

    @dev107 said in Problems with umlauts in subjects and sender:

    I’ve the latest versions so far

    This is generally a difficult statement, then what is the latest now, may not be the latest five minutes from now (especially with us delivering different versions to different segments, ie community vs customers).

    I am so far not able to see the same issue:

    • Kopano Core: 8.7.0
    • Z-Push: 2.6.0.alpha0+0.29d782bb
    • KOE 2.0.333
    • Outlook 16.0.0.11425


  • @fbartels Ok, I understand.

    Kopano Core: 8.7.80.892.5bc33e336-0+170.1
    Z-Push: 2.5.0.beta1+0-0
    KOE: 2.0.333
    Outlook 16.0.0.11425.20204



  • @dev107 said in Problems with umlauts in subjects and sender:

    us-ascii

    Hello,

    the same problem here with mixed charset encoding in from-field since update from Kopano Core 8.6.8 to 8.7.1 in UCS.
    with 8.6.8 the charset ist utf-8
    with 8.7.1 the charset is mixed with us-ascii
    Apparently Outlook can not handle this properly.

    Kopano Core: 8.7.1
    Z-Push: 2.4.5
    KOE: 2.0.333
    Outlook 2013 and 2016

    Regards
    Michael


  • Kopano

    Hi @bmc24 & @dev107,

    the issue with the display properties of the sender has meanwhile also been reported somewhere else and we have created https://jira.kopano.io/browse/KC-1506 for followup. please check there for status updates.



  • Is solved for me with v8.7.81.164.02d8c6ffb-0+257.1. Thank you.


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