Problems with umlauts in subjects and sender

dev107

Hi there,

since weeks I have some issues with umlauts in the subject or/and the sender address:

In Outlook 2016 I see the following sender:

Deutsche BC6rseVenture Network <venture-network@deutsche-boerse.com>

Mail-header in this part looks like this:

From: =?us-ascii?Q?Deutsche_?= =?utf-8?Q?B=C3=B6rse?=
 =?us-ascii?Q?Venture_Network?= <venture-network@deutsche-boerse.com>

In Deskapp/Webapp all looks good:

Deutsche Börse Venture Network <venture-network@deutsche-boerse.com>

Header in Deskapp/webapp

From: "Deutsche=?UTF-8?Q?=20B=C3=B6rse=20?=Venture Network" <venture-network@deutsche-boerse.com>

Has someone the same error and can tell me what’s wrong? I resynchronized already Outlook. But nothing changed, also not with an update (I’ve the latest versions so far).

Best wishes

fbartels

@dev107 said in Problems with umlauts in subjects and sender:

I’ve the latest versions so far

This is generally a difficult statement, then what is the latest now, may not be the latest five minutes from now (especially with us delivering different versions to different segments, ie community vs customers).

I am so far not able to see the same issue:

Kopano Core: 8.7.0
Z-Push: 2.6.0.alpha0+0.29d782bb
KOE 2.0.333
Outlook 16.0.0.11425

dev107

@fbartels Ok, I understand.

Kopano Core: 8.7.80.892.5bc33e336-0+170.1
Z-Push: 2.5.0.beta1+0-0
KOE: 2.0.333
Outlook 16.0.0.11425.20204

bmc24

@dev107 said in Problems with umlauts in subjects and sender:

us-ascii

Hello,

the same problem here with mixed charset encoding in from-field since update from Kopano Core 8.6.8 to 8.7.1 in UCS.
with 8.6.8 the charset ist utf-8
with 8.7.1 the charset is mixed with us-ascii
Apparently Outlook can not handle this properly.

Kopano Core: 8.7.1
Z-Push: 2.4.5
KOE: 2.0.333
Outlook 2013 and 2016

Regards
Michael

fbartels

Hi @bmc24 & @dev107,

the issue with the display properties of the sender has meanwhile also been reported somewhere else and we have created https://jira.kopano.io/browse/KC-1506 for followup. please check there for status updates.

dev107

Is solved for me with v8.7.81.164.02d8c6ffb-0+257.1. Thank you.