missing spam folder

[sebschremser]

Hi Kopano Community.

We have the following issue.
A user logs in to the webapp and gets this message:

This is german for:

missing folder
the following folder is missing in the hierarchy
    - spam
the full functionality of webapp may be affected

we had a similar case on the same server that was addressed in the following thread: Link

I had opened his mailbox and seen that a junk email folder exists.

However, this is not a system folder, because if I click on it with the right mouse button, I can delete the folder.
Normaly i cannot delete system folders.

Does anyone have a hint for me how to get the spam folder working again?

Cheers
Basti

[marty]

@sebschremser You should run this script:
https://stash.kopano.io/projects/KSC/repos/core-tools/browse/recreate-systemfolders

[sebschremser]

Hello @marty

A look at the readme, shows me that spam folder can not be created with this.

Nevertheless, I have executed the following command.

python recreate-systemfolders.py --user baier --create Spam --systemfolder spam

After a login in the webapp, the message comes again.
In addition, the existing junk email folder was deleted.

Any hints?

Cheers Basti

[robing]

@sebschremser,

Can you try the new version that one is able to recreate the junk folder

python3 recreate-systemfolders.py --user baier --create "Spam" --systemfolder junk

https://stash.kopano.io/projects/KSC/repos/core-tools/browse/recreate-systemfolders

[sebschremser]

Hi @robing

Yes that was it.
Now the user has his Spam folder again.

Thank you very much.

Cheers Basti

[madpatrick]

@marty

Do you need to take the language into account ?
for example in Dutch

python3 recreate-systemfolders.py --user USER--create "Verwijderde items" --systemfolder wastebasket

Or all in English

python3 recreate-systemfolders.py --user USER--create "Deleted Items" --systemfolder wastebasket

[marty]

@madpatrick

I rarely use those scripts, so I have no idea.
You might just want to try it on a test user and see what happens.

My guess is you have to use the Dutch name in your case.