Auto completion (suggestions) of mail address fields only partially work (to, cc, bcc)



  • Unfortunately the suggestions in mail, calender, etc. only works partially.
    I am able to see some of our users from the GAB, but not all. If i am click on the “addressbook” button i get all accounts in kopano, but if i type directly into the “To” field, i am only get some of our users. This also occurs for the Calender, ToDos etc.

    131ff76a-c206-4d87-8957-f55629391436-image.png here should a service user appear.

    Here is the GAB:
    5fe073d2-3a85-448a-92ca-98883d88d1ee-image.png

    Here is an example of a working user:

    c0bda1f0-6f00-44d9-989f-cd505ef6867e-image.png

    Any hints to fix this?

    Does it relate to this ticket or forum thread?

    https://jira.kopano.io/browse/KW-1588
    https://forum.kopano.io/topic/452/suggested-contacts-when-sending-mail

    Which log files do you need?

    Installed versions:

    kopano-backup/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-client/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-common/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-contacts/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-dagent/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-gateway/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-grapi/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-ical/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-kapid/stable,stable,now 0.9.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-konnectd/stable,stable,now 0.18.0-0+2.1 amd64  [Installiert,automatisch]
    kopano-kwebd/stable,now 0.5.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-kwmserverd/stable,now 0.14.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-lang/stable,now 8.7.0.0-0+1.1 all  [Installiert,automatisch]
    kopano-meet/stable,now 0.17.0-0+1.1 all  [Installiert,automatisch]
    kopano-meet-packages/stable,now 0.17.0-0+1.1 all  [installiert]
    kopano-meet-webapp/stable,now 0.17.0-0+1.1 all  [Installiert,automatisch]
    kopano-monitor/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-python-utils/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-python3-extras/stable,now 0.0.6+0-0+36.1 amd64  [Installiert,automatisch]
    kopano-search/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-server/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-server-packages/stable,now 8.7.0.0-0+1.1 all  [installiert]
    kopano-spooler/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-utils/stable,now 8.7.0.0-0+1.1 amd64  [Installiert,automatisch]
    kopano-webapp/stable,now 3.5.2.2146+87.1 all  [installiert]
    kopano-webapp-plugin-files/stable,now 2.1.5.305+93.1 all  [installiert]
    kopano-webapp-plugin-mattermost/stable,now 0.1+21.1 all  [installiert]
    kopano-webapp-plugin-mdm/stable,now 2.1.0.97+29.3 all  [installiert]
    kopano-webapp-plugin-smime/stable,now 2.2.1.223+22.1 all  [installiert]
    libgsoap-kopano-2.8.74/stable,now 2.8.74-0+1.1 amd64  [Installiert,automatisch]
    libvmime-kopano1/stable,now 0.9.2.50+12.1 amd64  [Installiert,automatisch]
    php-kopano-smime/stable,now 1.0.00+3.1 amd64  [Installiert,automatisch]
    python3-kopano/stable,now 8.7.0.0-0+1.1 all  [Installiert,automatisch]
    python3-kopano-rest/stable,now 8.7.0.0-0+1.1 all  [Installiert,automatisch]
    python3-kopano-search/stable,now 8.7.0.0-0+1.1 all  [Installiert,automatisch]
    python3-kopano-utils/stable,now 8.7.0.0-0+1.1 all  [Installiert,automatisch]
    z-push-backend-kopano/stable,now 2.4.5+0-0 all  [installiert]
    z-push-kopano/stable,now 2.4.5+0-0 all  [installiert]
    z-push-kopano-gabsync/stable,now 2.4.5+0-0 all  [installiert]
    

  • Kopano

    Suggestion are added when a mail is send to a user.



  • @marty thanks for your answer.

    Is it possible to add all contacts from the GAB automatically to the suggestionslist without sending an email before, maybe through a script or something else?


  • Kopano

    Currently there is only a script to add contacts to the suggestion lists, but not for the GAB
    https://stash.kopano.io/projects/KSC/repos/core-tools/browse/contacts2suggested/contacts2suggested.py


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