Upgrade from 8.6 to .8.7 fails

fbartels

the quick fix would be https://askubuntu.com/a/56764/37075. This seems to be something that only occurs when upgrading from certain nightly builds.

hispeed

Hi Felix,

Ok this worked but now I can’t start Kopano-Core.

● kopano-server.service - Kopano Groupware Core Storage Server
   Loaded: loaded (/lib/systemd/system/kopano-server.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Tue 2019-02-05 21:01:50 CET; 6min ago
     Docs: man:kopano-server(8)
           man:kopano-server.cfg(5)
           man:kopano-admin(8)
  Process: 24390 ExecStart=/usr/sbin/kopano-server -F (code=exited, status=1/FAILURE)
 Main PID: 24390 (code=exited, status=1/FAILURE)

Feb 05 21:01:50 svgwma-kopa-01 systemd[1]: Started Kopano Groupware Core Storage Server.
Feb 05 21:01:50 svgwma-kopa-01 kopano-server[24390]: /usr/sbin/kopano-server: /usr/lib/libkcsoap.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server
Feb 05 21:01:50 svgwma-kopa-01 kopano-server[24390]: /usr/sbin/kopano-server: /usr/lib/libkcserver.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server
Feb 05 21:01:50 svgwma-kopa-01 kopano-server[24390]: /usr/sbin/kopano-server: /usr/lib/libkcutil.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server
Feb 05 21:01:50 svgwma-kopa-01 systemd[1]: kopano-server.service: Main process exited, code=exited, status=1/FAILURE
Feb 05 21:01:50 svgwma-kopa-01 systemd[1]: kopano-server.service: Failed with result 'exit-code'.

The files are there and I don’t know what’s the problem.

I also recieve the mapi error and I have no idea why. I think everything is there where it needs to be.
I updated also: Z-Push, Webapp, MDM.

Not Found: PHP mapi extension not found
If you have upgraded Kopano Core, please restart Apache
Kopano WebApp can't start because of incompatible configuration.

Please correct above errors, a good start is by checking your '/etc/php/7.2/apache2/php.ini' file.

You can disable this configuration check by editing the file '/usr/share/kopano-webapp/config.php', but this is not recommended.

Now I go back to my snapshot before the update…

fbartels

Hi @hispeed ,

the version ' KC_8.7.80' not found message is usually solved by just restarting the service. Can’t say anything about the php thing. You said you only upgraded Kopano and not the os?

hispeed

So I did Kopano Core download and then startet the installation. The first problem I have is then:

 Versuch, »/usr/lib/kopano/userscripts/createcompany« zu überschreiben, welches auch in Paket kopano-common 8.6.80.1248-0+176.1 ist
dpkg-deb: Fehler: einfügen subprocess was killed by signal (Broken pipe)

Then I used this short fix which semms to work and the installation is finished.

Then I updated Webapp and MDM -> Fine no problem
When I Update Z-Push I revcieve the Mapi error after(during) installation.

Then I wanted to start Kopano Core (restart and so on didn’t help also reboot didn’t help).
So I updated Ubuntu 18.04 (140 Updates…) but it didn’t help concerning both problem I have (Core-start and MAPI).

Maybe I do something. This is how I do the update of Kopano before that I stop kopano-core and fetchmail and apache2.
Yes of course I change to the new packages. I used the packages from 04.02.2019 and 05.02.2019 but I had always the same problems.

// Beginn der Core Installation auf Ubuntu von Kopano
mkdir -p /home/kopano/amd64update
cd /home/kopano/amd64update
wget https://download.kopano.io/community/core:/core-8.6.80.1248_0%2B176-Ubuntu_18.04-amd64.tar.gz
tar xfvz core-8.6.80.1248_0+176-Ubuntu_18.04-amd64.tar.gz
cd core-8.6.80.1248_0+176-Ubuntu_18.04-amd64
cd /home/kopano
apt-ftparchive packages amd64update/ > amd64update/Packages
echo "deb [trusted=yes] file:/home/kopano amd64update/" > /etc/apt/sources.list.d/kopano-com.list
apt update
apt install kopano-server-packages

hispeed

Follow-up Post since i’m the only (as always) who has troubles with updating.

Status: 09.02.2019 17:20 - Swiss Time :)

I took the vm from my esxi and installed it with different ip on my local laptop in vmware workstation pro.
So far everything works fine. This time I installed ubuntu 18.04 updates. I can access the webapp interface, so the Ubuntu updates are not a problem.

Status: 09.02.2019 17:36
It’s still an issue when I want to update kopano-core after Ubuntu updates:

Vorbereitung zum Entpacken von .../21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb ...
Entpacken von kopano-server (8.7.80.587.10057ac52-0+97.1) über (8.6.80.1248-0+176.1) ...
dpkg: Fehler beim Bearbeiten des Archivs /tmp/apt-dpkg-install-v0Miy6/21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb (--unpack):
 Versuch, »/usr/lib/kopano/userscripts/createcompany« zu überschreiben, welches auch in Paket kopano-common 8.6.80.1248-0+176.1 ist
dpkg-deb: Fehler: einfügen subprocess was killed by signal (Broken pipe)
Fehler traten auf beim Bearbeiten von:
 /tmp/apt-dpkg-install-v0Miy6/21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1

I used the nightly build from today Ubuntu 18.04 amd64.

Status: 09.02.2019 17:42
I can still start Kopano core: 8.6.80
I use:
sudo apt-get -o Dpkg::="–force-overwrite" install kopano-server-packages

I recieve:

root@svgwma-kopa-01:/home/kopano# sudo apt-get -o Dpkg::="--force-overwrite" install kopano-server-packages
Paketlisten werden gelesen... Fertig
Abhängigkeitsbaum wird aufgebaut.
Statusinformationen werden eingelesen.... Fertig
kopano-server-packages ist schon die neueste Version (8.7.80.587.10057ac52-0+97.1).
Probieren Sie »apt --fix-broken install«, um dies zu korrigieren.
Die folgenden Pakete haben unerfüllte Abhängigkeiten:
 kopano-server-packages : Hängt ab von: kopano-server (= 8.7.80.587.10057ac52-0+97.1) aber 8.6.80.1248-0+176.1 soll installiert werden
E: Unerfüllte Abhängigkeiten. Versuchen Sie »apt --fix-broken install« ohne Angabe eines Pakets (oder geben Sie eine Lösung an).

So I do:

sudo apt-get -o Dpkg::Options::="--force-overwrite" install --fix-broken

And Kopano-core is installed, but I can’t start kopano-core:

● kopano-server.service - Kopano Groupware Core Storage Server
   Loaded: loaded (/lib/systemd/system/kopano-server.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Sat 2019-02-09 18:16:23 CET; 2s ago
     Docs: man:kopano-server(8)
           man:kopano-server.cfg(5)
           man:kopano-admin(8)
  Process: 5868 ExecStart=/usr/sbin/kopano-server -F (code=exited, status=1/FAILURE)
 Main PID: 5868 (code=exited, status=1/FAILURE)

Feb 09 18:16:23 svgwma-kopa-01 systemd[1]: Started Kopano Groupware Core Storage Server.
Feb 09 18:16:23 svgwma-kopa-01 kopano-server[5868]: /usr/sbin/kopano-server: /usr/lib/libkcsoap.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopan
Feb 09 18:16:23 svgwma-kopa-01 kopano-server[5868]: /usr/sbin/kopano-server: /usr/lib/libkcserver.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kop
Feb 09 18:16:23 svgwma-kopa-01 kopano-server[5868]: /usr/sbin/kopano-server: /usr/lib/libkcutil.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopan
Feb 09 18:16:23 svgwma-kopa-01 systemd[1]: kopano-server.service: Main process exited, code=exited, status=1/FAILURE
Feb 09 18:16:23 svgwma-kopa-01 systemd[1]: kopano-server.service: Failed with result 'exit-code'.

09.02.2019 18:21
Game-over and out, reboot doesn’t help anything. Same error and no idea or plan what i can do. Also webapp is already showing mapi error.
So there is just one solution, re-install but how ? Do I lose my configuration?

thctlo

Its not you, is bad packaging (again) from kopano.

the new kopano-server contains »/usr/lib/kopano/userscripts/createcompany«
which is also in : kopano-common

quick fix:

dpkg -i --force-all /tmp/apt-dpkg-install-v0Miy6/21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb

should work.

fbartels

@thctlo I already gave him the exact same recommendation in my first reply.

@hispeed instead of editing your same post over and over again I would recommend to create separate replies. I just saw your first post and then I did not see all your updates since I already visited the topic (just editing a topic does not mark it as unread to others).

hispeed

Hi @fbartels @thctlo ,

I have used this command and yes Kopano core will be installed. But then I can’t start the core:

/usr/sbin/kopano-server: /usr/lib/libkcsoap.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server
/usr/lib/libkcserver.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server
/usr/lib/libkcutil.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server

So what can I do now? Reboot, stop, start doesn’t help anything.

@fbartels How much (money) do you want for updating :D?

thctlo

@hispeed

Your still missing files. I suggest copy this and run it.
I’ve made it error free now, only someone needs to test it on Ubuntu 18.
** i removed the script code and did put it on github.

Latest version can be found here.
https://raw.githubusercontent.com/thctlo/Kopano/master/get-kopano-community.sh

After you run the script just run :
apt install kopano-server-packages

That should fix the missing/not upgraded files, if still missing things run :
apt dist-upgrade

hispeed

Hi @thctlo

Thank you for your script, this finally worked.

wget -O - https://raw.githubusercontent.com/thctlo/Kopano/master/get-kopano-community.sh | bash
apt install kopano-server-packages
apt dist-upgrade
kopano-dbadm usmp

How can I update Z-push the in the shell it’s telling me it’s up to date but when I look in the webapp I still see Z-Push:
2.4.3+0-0 ?
I want to use: Z-Push 2.4.5+0.0

thctlo

hai,

you should see 2.4.5 at this time of writing.

run : apt-cache policy z-push-kopano

should give you :
z-push-kopano:
Installed: 2.4.5+0-0
Candidate: 2.4.5+0-0
Version table:
2.4.5+0-0 500
500 http://repo.z-hub.io/z-push:/final/Debian_9.0 Packages

You need to remember this, which is in case of kopano updates most important.

after running apt-get update and you ready to upgrade, follow these steps.

apt-get update
apt-get upgrade

If you see the upgrade like this.

The following packages will be upgraded:
  kopano-webapp kopano-webapp-plugin-quickitems kopano-webapp-plugin-titlecounter
3 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

Then its ok, and you can upgrade, but if a new package is added, then you get the message packages are kept back.

Reading state information... Done
Calculating upgrade... Done
The following packages have been kept back:
  kopano-backup kopano-client kopano-common kopano-contacts kopano-dagent kopano-gateway kopano-ical kopano-monitor kopano-search kopano-server kopano-server-packages kopano-spooler kopano-utils
  libkcserver0 libkcsoap0 libkcutil0 php7-mapi python-kopano python-mapi
The following packages will be upgraded:
  curl kopano-lang kopano-webapp kopano-webapp-plugin-quickitems libcurl3 libcurl3-gnutls libgd3 libkcarchiver0 libkcarchivercore0 libkcfreebusy0 libkcicalmapi0 libkcinetmapi0 libkcrosie0 libmapi1
  openssh-client openssh-server openssh-sftp-server php-pear
18 upgraded, 0 newly installed, 0 to remove and 19 not upgraded.
Need to get 6988 kB/8019 kB of archives.
After this operation, 159 kB of additional disk space will be used.
Do you want to continue? [Y/n]

This is what cause you problem, Hit yes at this point and 1/2 kopano is upgraded, and fixing that with dpkg -i is not fun in general and for that, you can use dist-upgrade, as in :
apt-get update
apt-get dist-upgrade

for the z-push packages install, asumming you run a apache weberser:
apt-get install z-push-kopano z-push-config-apache

Good luck.

hispeed

Hi it looks like a bug in the webapp.

https://framapic.org/cNpjUWra0crx/LQ7XNawUPPcZ.jpg
https://framapic.org/fA7LAYteeO1e/7C61htzKG7Em.jpg

Here is also a bug I can’t upload any pictures to this forum ^^.

marty

@hispeed said in Upgrade from 8.6 to .8.7 fails:

Hi it looks like a bug in the webapp.

https://framapic.org/cNpjUWra0crx/LQ7XNawUPPcZ.jpg
https://framapic.org/fA7LAYteeO1e/7C61htzKG7Em.jpg

Here is also a bug I can’t upload any pictures to this forum ^^.

Maybe a bug in the MDM plugin…

Execute this and you should get the same version as shown in your image:

container.getSettingsModel().get(‘zarafa/v1/plugins/mdm/zpush-server-version’)

We make a call here:
https://stash.kopano.io/projects/KWA/repos/mobile-device-management/browse/php/class.pluginmdmmodule.php#43

What version do you see when you go to: <server>/Microsoft-Server-ActiveSync

hispeed

Hi @marty

I recieve this when i go on to the active sync website:

Z-Push - Open Source ActiveSync
Version 2.4.5+0-0
GET not supported
This is the Z-Push location and can only be accessed by Microsoft ActiveSync-capable devices

How can I execute this?:

container.getSettingsModel().get(‘zarafa/v1/plugins/mdm/zpush-server-version’)

marty

@hispeed said in Upgrade from 8.6 to .8.7 fails:

How can I execute this?:

In the console of your browser

hispeed

Hi @marty

I’m sorry I don’t understand that how this should work.

I have tried it in Firefox and Chrome. This path: “zarafa/v1/plugins/mdm/zpush-server-version” doesn’t exist on my server. I have an ubuntu 18.04 and i never had zarafa installed (just Kopano 8.6), just to tell you it’s a fresh install from last year June.

Why is it a bug in the MDM plugin I also don’t understand because it’s in the webapp wrong and for Z-Push, but you know that probably better than me.

robing

@hispeed you can’t copy marty’s his command as the quotes are not correct

container.getSettingsModel().get('zarafa/v1/plugins/mdm/zpush-server-version')

hispeed

Hi @robing

This worked, unfortunately I recieve:

container.getSettingsModel().get('zarafa/v1/plugins/mdm/zpush-server-version')
"2.4.3+0-0"

can I update without any other issues?

hispeed

How buggy is that ^^… sorry I can’t write it in other words…

@thctlo I tried your script on my production server. It doesn’t work. I recieve this error. I don’t know what to do.

100 3936k  100 3936k    0     0  9791k      0 --:--:-- --:--:-- --:--:-- 9767k
mv: './kopano-archiver_8.7.80.587.10057ac52-0+100.1_amd64.deb' and 'amd64/kopano-archiver_8.7.80.587.10057ac52-0+100.1_amd64.deb' are the same file
Please wait, generating  amd64/Packages File
Please wait, running apt-get update

The installed Kopano CORE apt-list file: /etc/apt/sources.list.d/kopano-community.list

Checking for Z_PUSH Repo on Ubuntu.
The Kopano Z_PUSH repo was already setup.

The z-push info : https://documentation.kopano.io/kopanocore_administrator_manual/configure_kc_components.html#configure-z-push-activesync-for-mobile-devices
Before you configure/install also read : https://wiki.z-hub.io/display/ZP/Installation

Sorry, Your os and/or version not supported in this script.
Kopano core versions available on the repo now are :
kopano-server-packages:
  Installiert:           8.6.80.1248-0+176.1
  Installationskandidat: 8.6.80.1248-0+176.1
  Versionstabelle:
 *** 8.6.80.1248-0+176.1 100
        100 /var/lib/dpkg/status

thctlo

You are on Ubuntu i see.

This can be ignored.
mv: './kopano-archiver …..
Somewhere archiver is double packaged.

Sorry, Your os and/or version not supported in this script
Ah.thats, you enabled libreoffice online and that one is not supported yet for Ubuntu 18.04.
i’ll make that message better.

Can you show me the content of the files in /etc/apt/sources.list.d/

The file repo looks created.
run apt-get update again, you tried that?
Then apt-cache policy kopano-server-packages to check?