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    Upgrade from 8.6 to .8.7 fails

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    • fbartels
      fbartels Kopano last edited by

      Hi @hispeed ,

      the version ' KC_8.7.80' not found message is usually solved by just restarting the service. Can’t say anything about the php thing. You said you only upgraded Kopano and not the os?

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

      1 Reply Last reply Reply Quote 0
      • hispeed
        hispeed last edited by hispeed

        So I did Kopano Core download and then startet the installation. The first problem I have is then:

         Versuch, »/usr/lib/kopano/userscripts/createcompany« zu überschreiben, welches auch in Paket kopano-common 8.6.80.1248-0+176.1 ist
        dpkg-deb: Fehler: einfügen subprocess was killed by signal (Broken pipe)
        

        Then I used this short fix which semms to work and the installation is finished.

        Then I updated Webapp and MDM -> Fine no problem
        When I Update Z-Push I revcieve the Mapi error after(during) installation.

        Then I wanted to start Kopano Core (restart and so on didn’t help also reboot didn’t help).
        So I updated Ubuntu 18.04 (140 Updates…) but it didn’t help concerning both problem I have (Core-start and MAPI).

        Maybe I do something. This is how I do the update of Kopano before that I stop kopano-core and fetchmail and apache2.
        Yes of course I change to the new packages. I used the packages from 04.02.2019 and 05.02.2019 but I had always the same problems.

        // Beginn der Core Installation auf Ubuntu von Kopano
        mkdir -p /home/kopano/amd64update
        cd /home/kopano/amd64update
        wget https://download.kopano.io/community/core:/core-8.6.80.1248_0%2B176-Ubuntu_18.04-amd64.tar.gz
        tar xfvz core-8.6.80.1248_0+176-Ubuntu_18.04-amd64.tar.gz
        cd core-8.6.80.1248_0+176-Ubuntu_18.04-amd64
        cd /home/kopano
        apt-ftparchive packages amd64update/ > amd64update/Packages
        echo "deb [trusted=yes] file:/home/kopano amd64update/" > /etc/apt/sources.list.d/kopano-com.list
        apt update
        apt install kopano-server-packages
        
        1 Reply Last reply Reply Quote 1
        • hispeed
          hispeed last edited by hispeed

          Follow-up Post since i’m the only (as always) who has troubles with updating.

          Status: 09.02.2019 17:20 - Swiss Time :)

          I took the vm from my esxi and installed it with different ip on my local laptop in vmware workstation pro.
          So far everything works fine. This time I installed ubuntu 18.04 updates. I can access the webapp interface, so the Ubuntu updates are not a problem.

          Status: 09.02.2019 17:36
          It’s still an issue when I want to update kopano-core after Ubuntu updates:

          Vorbereitung zum Entpacken von .../21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb ...
          Entpacken von kopano-server (8.7.80.587.10057ac52-0+97.1) über (8.6.80.1248-0+176.1) ...
          dpkg: Fehler beim Bearbeiten des Archivs /tmp/apt-dpkg-install-v0Miy6/21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb (--unpack):
           Versuch, »/usr/lib/kopano/userscripts/createcompany« zu überschreiben, welches auch in Paket kopano-common 8.6.80.1248-0+176.1 ist
          dpkg-deb: Fehler: einfügen subprocess was killed by signal (Broken pipe)
          Fehler traten auf beim Bearbeiten von:
           /tmp/apt-dpkg-install-v0Miy6/21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb
          E: Sub-process /usr/bin/dpkg returned an error code (1
          

          I used the nightly build from today Ubuntu 18.04 amd64.

          Status: 09.02.2019 17:42
          I can still start Kopano core: 8.6.80
          I use:
          sudo apt-get -o Dpkg::="–force-overwrite" install kopano-server-packages

          I recieve:

          root@svgwma-kopa-01:/home/kopano# sudo apt-get -o Dpkg::="--force-overwrite" install kopano-server-packages
          Paketlisten werden gelesen... Fertig
          Abhängigkeitsbaum wird aufgebaut.
          Statusinformationen werden eingelesen.... Fertig
          kopano-server-packages ist schon die neueste Version (8.7.80.587.10057ac52-0+97.1).
          Probieren Sie »apt --fix-broken install«, um dies zu korrigieren.
          Die folgenden Pakete haben unerfüllte Abhängigkeiten:
           kopano-server-packages : Hängt ab von: kopano-server (= 8.7.80.587.10057ac52-0+97.1) aber 8.6.80.1248-0+176.1 soll installiert werden
          E: Unerfüllte Abhängigkeiten. Versuchen Sie »apt --fix-broken install« ohne Angabe eines Pakets (oder geben Sie eine Lösung an).
          

          So I do:

          sudo apt-get -o Dpkg::Options::="--force-overwrite" install --fix-broken
          

          And Kopano-core is installed, but I can’t start kopano-core:

          ● kopano-server.service - Kopano Groupware Core Storage Server
             Loaded: loaded (/lib/systemd/system/kopano-server.service; enabled; vendor preset: enabled)
             Active: failed (Result: exit-code) since Sat 2019-02-09 18:16:23 CET; 2s ago
               Docs: man:kopano-server(8)
                     man:kopano-server.cfg(5)
                     man:kopano-admin(8)
            Process: 5868 ExecStart=/usr/sbin/kopano-server -F (code=exited, status=1/FAILURE)
           Main PID: 5868 (code=exited, status=1/FAILURE)
          
          Feb 09 18:16:23 svgwma-kopa-01 systemd[1]: Started Kopano Groupware Core Storage Server.
          Feb 09 18:16:23 svgwma-kopa-01 kopano-server[5868]: /usr/sbin/kopano-server: /usr/lib/libkcsoap.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopan
          Feb 09 18:16:23 svgwma-kopa-01 kopano-server[5868]: /usr/sbin/kopano-server: /usr/lib/libkcserver.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kop
          Feb 09 18:16:23 svgwma-kopa-01 kopano-server[5868]: /usr/sbin/kopano-server: /usr/lib/libkcutil.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopan
          Feb 09 18:16:23 svgwma-kopa-01 systemd[1]: kopano-server.service: Main process exited, code=exited, status=1/FAILURE
          Feb 09 18:16:23 svgwma-kopa-01 systemd[1]: kopano-server.service: Failed with result 'exit-code'.
          

          09.02.2019 18:21
          Game-over and out, reboot doesn’t help anything. Same error and no idea or plan what i can do. Also webapp is already showing mapi error.
          So there is just one solution, re-install but how ? Do I lose my configuration?

          1 Reply Last reply Reply Quote 0
          • thctlo
            thctlo last edited by thctlo

            Its not you, is bad packaging (again) from kopano.

            the new kopano-server contains »/usr/lib/kopano/userscripts/createcompany«
            which is also in : kopano-common

            quick fix:

            dpkg -i --force-all /tmp/apt-dpkg-install-v0Miy6/21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb

            should work.

            fbartels 1 Reply Last reply Reply Quote 0
            • fbartels
              fbartels Kopano @thctlo last edited by

              @thctlo I already gave him the exact same recommendation in my first reply.

              @hispeed instead of editing your same post over and over again I would recommend to create separate replies. I just saw your first post and then I did not see all your updates since I already visited the topic (just editing a topic does not mark it as unread to others).

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              1 Reply Last reply Reply Quote 0
              • hispeed
                hispeed last edited by

                Hi @fbartels @thctlo ,

                I have used this command and yes Kopano core will be installed. But then I can’t start the core:

                /usr/sbin/kopano-server: /usr/lib/libkcsoap.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server
                /usr/lib/libkcserver.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server
                /usr/lib/libkcutil.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server
                

                So what can I do now? Reboot, stop, start doesn’t help anything.

                @fbartels How much (money) do you want for updating :D?

                1 Reply Last reply Reply Quote 0
                • thctlo
                  thctlo last edited by thctlo

                  @hispeed

                  Your still missing files. I suggest copy this and run it.
                  I’ve made it error free now, only someone needs to test it on Ubuntu 18.
                  ** i removed the script code and did put it on github.

                  Latest version can be found here.
                  https://raw.githubusercontent.com/thctlo/Kopano/master/get-kopano-community.sh

                  After you run the script just run :
                  apt install kopano-server-packages

                  That should fix the missing/not upgraded files, if still missing things run :
                  apt dist-upgrade

                  1 Reply Last reply Reply Quote 0
                  • hispeed
                    hispeed last edited by hispeed

                    Hi @thctlo

                    Thank you for your script, this finally worked.

                    wget -O - https://raw.githubusercontent.com/thctlo/Kopano/master/get-kopano-community.sh | bash
                    apt install kopano-server-packages
                    apt dist-upgrade
                    kopano-dbadm usmp
                    

                    How can I update Z-push the in the shell it’s telling me it’s up to date but when I look in the webapp I still see Z-Push:
                    2.4.3+0-0 ?
                    I want to use: Z-Push 2.4.5+0.0

                    1 Reply Last reply Reply Quote 1
                    • thctlo
                      thctlo last edited by thctlo

                      hai,

                      you should see 2.4.5 at this time of writing.

                      run : apt-cache policy z-push-kopano

                      should give you :
                      z-push-kopano:
                      Installed: 2.4.5+0-0
                      Candidate: 2.4.5+0-0
                      Version table:
                      2.4.5+0-0 500
                      500 http://repo.z-hub.io/z-push:/final/Debian_9.0 Packages

                      You need to remember this, which is in case of kopano updates most important.

                      after running apt-get update and you ready to upgrade, follow these steps.

                      apt-get update
                      apt-get upgrade

                      If you see the upgrade like this.

                      The following packages will be upgraded:
                        kopano-webapp kopano-webapp-plugin-quickitems kopano-webapp-plugin-titlecounter
                      3 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
                      

                      Then its ok, and you can upgrade, but if a new package is added, then you get the message packages are kept back.

                      Reading state information... Done
                      Calculating upgrade... Done
                      The following packages have been kept back:
                        kopano-backup kopano-client kopano-common kopano-contacts kopano-dagent kopano-gateway kopano-ical kopano-monitor kopano-search kopano-server kopano-server-packages kopano-spooler kopano-utils
                        libkcserver0 libkcsoap0 libkcutil0 php7-mapi python-kopano python-mapi
                      The following packages will be upgraded:
                        curl kopano-lang kopano-webapp kopano-webapp-plugin-quickitems libcurl3 libcurl3-gnutls libgd3 libkcarchiver0 libkcarchivercore0 libkcfreebusy0 libkcicalmapi0 libkcinetmapi0 libkcrosie0 libmapi1
                        openssh-client openssh-server openssh-sftp-server php-pear
                      18 upgraded, 0 newly installed, 0 to remove and 19 not upgraded.
                      Need to get 6988 kB/8019 kB of archives.
                      After this operation, 159 kB of additional disk space will be used.
                      Do you want to continue? [Y/n]
                      

                      This is what cause you problem, Hit yes at this point and 1/2 kopano is upgraded, and fixing that with dpkg -i is not fun in general and for that, you can use dist-upgrade, as in :
                      apt-get update
                      apt-get dist-upgrade

                      for the z-push packages install, asumming you run a apache weberser:
                      apt-get install z-push-kopano z-push-config-apache

                      Good luck.

                      1 Reply Last reply Reply Quote 0
                      • hispeed
                        hispeed last edited by

                        Hi it looks like a bug in the webapp.

                        https://framapic.org/cNpjUWra0crx/LQ7XNawUPPcZ.jpg
                        https://framapic.org/fA7LAYteeO1e/7C61htzKG7Em.jpg

                        Here is also a bug I can’t upload any pictures to this forum ^^.

                        marty 1 Reply Last reply Reply Quote 0
                        • marty
                          marty Kopano (Inactive) @hispeed last edited by

                          @hispeed said in Upgrade from 8.6 to .8.7 fails:

                          Hi it looks like a bug in the webapp.

                          https://framapic.org/cNpjUWra0crx/LQ7XNawUPPcZ.jpg
                          https://framapic.org/fA7LAYteeO1e/7C61htzKG7Em.jpg

                          Here is also a bug I can’t upload any pictures to this forum ^^.

                          Maybe a bug in the MDM plugin…

                          Execute this and you should get the same version as shown in your image:

                          container.getSettingsModel().get(‘zarafa/v1/plugins/mdm/zpush-server-version’)

                          We make a call here:
                          https://stash.kopano.io/projects/KWA/repos/mobile-device-management/browse/php/class.pluginmdmmodule.php#43

                          What version do you see when you go to: <server>/Microsoft-Server-ActiveSync

                          https://documentation.kopano.io/deskapp_admin_manual
                          http://documentation.kopano.io/webapp_smime_manual
                          https://documentation.kopano.io/webapp_admin_manual

                          1 Reply Last reply Reply Quote 0
                          • hispeed
                            hispeed last edited by

                            Hi @marty

                            I recieve this when i go on to the active sync website:

                            Z-Push - Open Source ActiveSync
                            Version 2.4.5+0-0
                            GET not supported
                            This is the Z-Push location and can only be accessed by Microsoft ActiveSync-capable devices
                            

                            How can I execute this?:

                            container.getSettingsModel().get(‘zarafa/v1/plugins/mdm/zpush-server-version’)
                            
                            marty 1 Reply Last reply Reply Quote 0
                            • marty
                              marty Kopano (Inactive) @hispeed last edited by

                              @hispeed said in Upgrade from 8.6 to .8.7 fails:

                              How can I execute this?:

                              In the console of your browser

                              https://documentation.kopano.io/deskapp_admin_manual
                              http://documentation.kopano.io/webapp_smime_manual
                              https://documentation.kopano.io/webapp_admin_manual

                              1 Reply Last reply Reply Quote 0
                              • hispeed
                                hispeed last edited by

                                Hi @marty

                                I’m sorry I don’t understand that how this should work.

                                I have tried it in Firefox and Chrome. This path: “zarafa/v1/plugins/mdm/zpush-server-version” doesn’t exist on my server. I have an ubuntu 18.04 and i never had zarafa installed (just Kopano 8.6), just to tell you it’s a fresh install from last year June.

                                Why is it a bug in the MDM plugin I also don’t understand because it’s in the webapp wrong and for Z-Push, but you know that probably better than me.

                                marty 1 Reply Last reply Reply Quote 0
                                • robing
                                  robing Kopano (Inactive) last edited by

                                  @hispeed you can’t copy marty’s his command as the quotes are not correct

                                  container.getSettingsModel().get('zarafa/v1/plugins/mdm/zpush-server-version')
                                  
                                  

                                  93114348-d4cd-4568-b073-9a01cd05b7c9-image.png

                                  Regards Robin,

                                  Need support?
                                  Have a look at https://kopano.com/support/ for options.

                                  Helpful resources:
                                  https://kopano.com/blog/how-to-get-kopano/
                                  https://documentation.kopano.io/
                                  https://kb.kopano.io/

                                  1 Reply Last reply Reply Quote 0
                                  • hispeed
                                    hispeed last edited by

                                    Hi @robing

                                    This worked, unfortunately I recieve:

                                    container.getSettingsModel().get('zarafa/v1/plugins/mdm/zpush-server-version')
                                    "2.4.3+0-0"
                                    

                                    can I update without any other issues?

                                    1 Reply Last reply Reply Quote 0
                                    • hispeed
                                      hispeed last edited by

                                      How buggy is that ^^… sorry I can’t write it in other words…

                                      @thctlo I tried your script on my production server. It doesn’t work. I recieve this error. I don’t know what to do.

                                      100 3936k  100 3936k    0     0  9791k      0 --:--:-- --:--:-- --:--:-- 9767k
                                      mv: './kopano-archiver_8.7.80.587.10057ac52-0+100.1_amd64.deb' and 'amd64/kopano-archiver_8.7.80.587.10057ac52-0+100.1_amd64.deb' are the same file
                                      Please wait, generating  amd64/Packages File
                                      Please wait, running apt-get update
                                      
                                      The installed Kopano CORE apt-list file: /etc/apt/sources.list.d/kopano-community.list
                                      
                                      Checking for Z_PUSH Repo on Ubuntu.
                                      The Kopano Z_PUSH repo was already setup.
                                      
                                      The z-push info : https://documentation.kopano.io/kopanocore_administrator_manual/configure_kc_components.html#configure-z-push-activesync-for-mobile-devices
                                      Before you configure/install also read : https://wiki.z-hub.io/display/ZP/Installation
                                      
                                      Sorry, Your os and/or version not supported in this script.
                                      Kopano core versions available on the repo now are :
                                      kopano-server-packages:
                                        Installiert:           8.6.80.1248-0+176.1
                                        Installationskandidat: 8.6.80.1248-0+176.1
                                        Versionstabelle:
                                       *** 8.6.80.1248-0+176.1 100
                                              100 /var/lib/dpkg/status
                                      
                                      
                                      1 Reply Last reply Reply Quote 0
                                      • thctlo
                                        thctlo last edited by thctlo

                                        You are on Ubuntu i see.

                                        This can be ignored.
                                        mv: './kopano-archiver …..
                                        Somewhere archiver is double packaged.

                                        Sorry, Your os and/or version not supported in this script
                                        Ah.thats, you enabled libreoffice online and that one is not supported yet for Ubuntu 18.04.
                                        i’ll make that message better.

                                        Can you show me the content of the files in /etc/apt/sources.list.d/

                                        The file repo looks created.
                                        run apt-get update again, you tried that?
                                        Then apt-cache policy kopano-server-packages to check?

                                        1 Reply Last reply Reply Quote 0
                                        • marty
                                          marty Kopano (Inactive) @hispeed last edited by

                                          @hispeed said in Upgrade from 8.6 to .8.7 fails:

                                          Hi @marty

                                          Why is it a bug in the MDM plugin I also don’t understand because it’s in the webapp wrong and for Z-Push, but you know that probably better than me.

                                          Because the MDM plugin is showing this z-push server version in WebApp.

                                          Is the mdm plugin installed or pointing to the same z-push server? (Check mdm config.php)

                                          https://documentation.kopano.io/deskapp_admin_manual
                                          http://documentation.kopano.io/webapp_smime_manual
                                          https://documentation.kopano.io/webapp_admin_manual

                                          1 Reply Last reply Reply Quote 0
                                          • hispeed
                                            hispeed last edited by

                                            hi @marty

                                            nano /etc/kopano/webapp/config-mdm.php

                                            <?php
                                            define(‘PLUGIN_MDM_USER_DEFAULT_ENABLE_MDM’, true);
                                            define(‘PLUGIN_MDM_SERVER’, ‘XXX.XXXXX.ch’);
                                            define(‘PLUGIN_MDM_SERVER_SSL’, true);
                                            ?>

                                            @thctlo

                                            /etc/apt/sources.list.d# dir
                                            kopano-com.list kopano-community.list kopano-z-push.list z-push.list

                                            and I found the mistake: in z-push.list I had the repo already added. So I commented that out and your script worked fine. It’s not always Kopano, also my mistakes :(. Now I’m up to date with the production server.

                                            WebApp:
                                            3.5.3.2161+1200.1
                                            Kopano Core:
                                            8.7.80
                                            Z-Push:
                                            2.4.3+0-0 -> Probably a bug in the MDM Plugin.

                                            Also the version in: Plugins are not correct. MDM is updated as well to the latest version and it’s showing Version: 0.1 but the file shows 2.1 and the backend for files: 0.1
                                            I don’t know what is correct, but it works and it looks good :).

                                            1 Reply Last reply Reply Quote 0
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