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    Upgrade from 8.6 to .8.7 fails

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    • hispeed
      hispeed last edited by hispeed

      So I did Kopano Core download and then startet the installation. The first problem I have is then:

       Versuch, »/usr/lib/kopano/userscripts/createcompany« zu überschreiben, welches auch in Paket kopano-common 8.6.80.1248-0+176.1 ist
      dpkg-deb: Fehler: einfügen subprocess was killed by signal (Broken pipe)
      

      Then I used this short fix which semms to work and the installation is finished.

      Then I updated Webapp and MDM -> Fine no problem
      When I Update Z-Push I revcieve the Mapi error after(during) installation.

      Then I wanted to start Kopano Core (restart and so on didn’t help also reboot didn’t help).
      So I updated Ubuntu 18.04 (140 Updates…) but it didn’t help concerning both problem I have (Core-start and MAPI).

      Maybe I do something. This is how I do the update of Kopano before that I stop kopano-core and fetchmail and apache2.
      Yes of course I change to the new packages. I used the packages from 04.02.2019 and 05.02.2019 but I had always the same problems.

      // Beginn der Core Installation auf Ubuntu von Kopano
      mkdir -p /home/kopano/amd64update
      cd /home/kopano/amd64update
      wget https://download.kopano.io/community/core:/core-8.6.80.1248_0%2B176-Ubuntu_18.04-amd64.tar.gz
      tar xfvz core-8.6.80.1248_0+176-Ubuntu_18.04-amd64.tar.gz
      cd core-8.6.80.1248_0+176-Ubuntu_18.04-amd64
      cd /home/kopano
      apt-ftparchive packages amd64update/ > amd64update/Packages
      echo "deb [trusted=yes] file:/home/kopano amd64update/" > /etc/apt/sources.list.d/kopano-com.list
      apt update
      apt install kopano-server-packages
      
      1 Reply Last reply Reply Quote 1
      • hispeed
        hispeed last edited by hispeed

        Follow-up Post since i’m the only (as always) who has troubles with updating.

        Status: 09.02.2019 17:20 - Swiss Time :)

        I took the vm from my esxi and installed it with different ip on my local laptop in vmware workstation pro.
        So far everything works fine. This time I installed ubuntu 18.04 updates. I can access the webapp interface, so the Ubuntu updates are not a problem.

        Status: 09.02.2019 17:36
        It’s still an issue when I want to update kopano-core after Ubuntu updates:

        Vorbereitung zum Entpacken von .../21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb ...
        Entpacken von kopano-server (8.7.80.587.10057ac52-0+97.1) über (8.6.80.1248-0+176.1) ...
        dpkg: Fehler beim Bearbeiten des Archivs /tmp/apt-dpkg-install-v0Miy6/21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb (--unpack):
         Versuch, »/usr/lib/kopano/userscripts/createcompany« zu überschreiben, welches auch in Paket kopano-common 8.6.80.1248-0+176.1 ist
        dpkg-deb: Fehler: einfügen subprocess was killed by signal (Broken pipe)
        Fehler traten auf beim Bearbeiten von:
         /tmp/apt-dpkg-install-v0Miy6/21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb
        E: Sub-process /usr/bin/dpkg returned an error code (1
        

        I used the nightly build from today Ubuntu 18.04 amd64.

        Status: 09.02.2019 17:42
        I can still start Kopano core: 8.6.80
        I use:
        sudo apt-get -o Dpkg::="–force-overwrite" install kopano-server-packages

        I recieve:

        root@svgwma-kopa-01:/home/kopano# sudo apt-get -o Dpkg::="--force-overwrite" install kopano-server-packages
        Paketlisten werden gelesen... Fertig
        Abhängigkeitsbaum wird aufgebaut.
        Statusinformationen werden eingelesen.... Fertig
        kopano-server-packages ist schon die neueste Version (8.7.80.587.10057ac52-0+97.1).
        Probieren Sie »apt --fix-broken install«, um dies zu korrigieren.
        Die folgenden Pakete haben unerfüllte Abhängigkeiten:
         kopano-server-packages : Hängt ab von: kopano-server (= 8.7.80.587.10057ac52-0+97.1) aber 8.6.80.1248-0+176.1 soll installiert werden
        E: Unerfüllte Abhängigkeiten. Versuchen Sie »apt --fix-broken install« ohne Angabe eines Pakets (oder geben Sie eine Lösung an).
        

        So I do:

        sudo apt-get -o Dpkg::Options::="--force-overwrite" install --fix-broken
        

        And Kopano-core is installed, but I can’t start kopano-core:

        ● kopano-server.service - Kopano Groupware Core Storage Server
           Loaded: loaded (/lib/systemd/system/kopano-server.service; enabled; vendor preset: enabled)
           Active: failed (Result: exit-code) since Sat 2019-02-09 18:16:23 CET; 2s ago
             Docs: man:kopano-server(8)
                   man:kopano-server.cfg(5)
                   man:kopano-admin(8)
          Process: 5868 ExecStart=/usr/sbin/kopano-server -F (code=exited, status=1/FAILURE)
         Main PID: 5868 (code=exited, status=1/FAILURE)
        
        Feb 09 18:16:23 svgwma-kopa-01 systemd[1]: Started Kopano Groupware Core Storage Server.
        Feb 09 18:16:23 svgwma-kopa-01 kopano-server[5868]: /usr/sbin/kopano-server: /usr/lib/libkcsoap.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopan
        Feb 09 18:16:23 svgwma-kopa-01 kopano-server[5868]: /usr/sbin/kopano-server: /usr/lib/libkcserver.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kop
        Feb 09 18:16:23 svgwma-kopa-01 kopano-server[5868]: /usr/sbin/kopano-server: /usr/lib/libkcutil.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopan
        Feb 09 18:16:23 svgwma-kopa-01 systemd[1]: kopano-server.service: Main process exited, code=exited, status=1/FAILURE
        Feb 09 18:16:23 svgwma-kopa-01 systemd[1]: kopano-server.service: Failed with result 'exit-code'.
        

        09.02.2019 18:21
        Game-over and out, reboot doesn’t help anything. Same error and no idea or plan what i can do. Also webapp is already showing mapi error.
        So there is just one solution, re-install but how ? Do I lose my configuration?

        1 Reply Last reply Reply Quote 0
        • thctlo
          thctlo last edited by thctlo

          Its not you, is bad packaging (again) from kopano.

          the new kopano-server contains »/usr/lib/kopano/userscripts/createcompany«
          which is also in : kopano-common

          quick fix:

          dpkg -i --force-all /tmp/apt-dpkg-install-v0Miy6/21-kopano-server_8.7.80.587.10057ac52-0+97.1_amd64.deb

          should work.

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @thctlo last edited by

            @thctlo I already gave him the exact same recommendation in my first reply.

            @hispeed instead of editing your same post over and over again I would recommend to create separate replies. I just saw your first post and then I did not see all your updates since I already visited the topic (just editing a topic does not mark it as unread to others).

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • hispeed
              hispeed last edited by

              Hi @fbartels @thctlo ,

              I have used this command and yes Kopano core will be installed. But then I can’t start the core:

              /usr/sbin/kopano-server: /usr/lib/libkcsoap.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server
              /usr/lib/libkcserver.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server
              /usr/lib/libkcutil.so.0: version `KC_8.7.80' not found (required by /usr/sbin/kopano-server
              

              So what can I do now? Reboot, stop, start doesn’t help anything.

              @fbartels How much (money) do you want for updating :D?

              1 Reply Last reply Reply Quote 0
              • thctlo
                thctlo last edited by thctlo

                @hispeed

                Your still missing files. I suggest copy this and run it.
                I’ve made it error free now, only someone needs to test it on Ubuntu 18.
                ** i removed the script code and did put it on github.

                Latest version can be found here.
                https://raw.githubusercontent.com/thctlo/Kopano/master/get-kopano-community.sh

                After you run the script just run :
                apt install kopano-server-packages

                That should fix the missing/not upgraded files, if still missing things run :
                apt dist-upgrade

                1 Reply Last reply Reply Quote 0
                • hispeed
                  hispeed last edited by hispeed

                  Hi @thctlo

                  Thank you for your script, this finally worked.

                  wget -O - https://raw.githubusercontent.com/thctlo/Kopano/master/get-kopano-community.sh | bash
                  apt install kopano-server-packages
                  apt dist-upgrade
                  kopano-dbadm usmp
                  

                  How can I update Z-push the in the shell it’s telling me it’s up to date but when I look in the webapp I still see Z-Push:
                  2.4.3+0-0 ?
                  I want to use: Z-Push 2.4.5+0.0

                  1 Reply Last reply Reply Quote 1
                  • thctlo
                    thctlo last edited by thctlo

                    hai,

                    you should see 2.4.5 at this time of writing.

                    run : apt-cache policy z-push-kopano

                    should give you :
                    z-push-kopano:
                    Installed: 2.4.5+0-0
                    Candidate: 2.4.5+0-0
                    Version table:
                    2.4.5+0-0 500
                    500 http://repo.z-hub.io/z-push:/final/Debian_9.0 Packages

                    You need to remember this, which is in case of kopano updates most important.

                    after running apt-get update and you ready to upgrade, follow these steps.

                    apt-get update
                    apt-get upgrade

                    If you see the upgrade like this.

                    The following packages will be upgraded:
                      kopano-webapp kopano-webapp-plugin-quickitems kopano-webapp-plugin-titlecounter
                    3 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
                    

                    Then its ok, and you can upgrade, but if a new package is added, then you get the message packages are kept back.

                    Reading state information... Done
                    Calculating upgrade... Done
                    The following packages have been kept back:
                      kopano-backup kopano-client kopano-common kopano-contacts kopano-dagent kopano-gateway kopano-ical kopano-monitor kopano-search kopano-server kopano-server-packages kopano-spooler kopano-utils
                      libkcserver0 libkcsoap0 libkcutil0 php7-mapi python-kopano python-mapi
                    The following packages will be upgraded:
                      curl kopano-lang kopano-webapp kopano-webapp-plugin-quickitems libcurl3 libcurl3-gnutls libgd3 libkcarchiver0 libkcarchivercore0 libkcfreebusy0 libkcicalmapi0 libkcinetmapi0 libkcrosie0 libmapi1
                      openssh-client openssh-server openssh-sftp-server php-pear
                    18 upgraded, 0 newly installed, 0 to remove and 19 not upgraded.
                    Need to get 6988 kB/8019 kB of archives.
                    After this operation, 159 kB of additional disk space will be used.
                    Do you want to continue? [Y/n]
                    

                    This is what cause you problem, Hit yes at this point and 1/2 kopano is upgraded, and fixing that with dpkg -i is not fun in general and for that, you can use dist-upgrade, as in :
                    apt-get update
                    apt-get dist-upgrade

                    for the z-push packages install, asumming you run a apache weberser:
                    apt-get install z-push-kopano z-push-config-apache

                    Good luck.

                    1 Reply Last reply Reply Quote 0
                    • hispeed
                      hispeed last edited by

                      Hi it looks like a bug in the webapp.

                      https://framapic.org/cNpjUWra0crx/LQ7XNawUPPcZ.jpg
                      https://framapic.org/fA7LAYteeO1e/7C61htzKG7Em.jpg

                      Here is also a bug I can’t upload any pictures to this forum ^^.

                      marty 1 Reply Last reply Reply Quote 0
                      • marty
                        marty Kopano (Inactive) @hispeed last edited by

                        @hispeed said in Upgrade from 8.6 to .8.7 fails:

                        Hi it looks like a bug in the webapp.

                        https://framapic.org/cNpjUWra0crx/LQ7XNawUPPcZ.jpg
                        https://framapic.org/fA7LAYteeO1e/7C61htzKG7Em.jpg

                        Here is also a bug I can’t upload any pictures to this forum ^^.

                        Maybe a bug in the MDM plugin…

                        Execute this and you should get the same version as shown in your image:

                        container.getSettingsModel().get(‘zarafa/v1/plugins/mdm/zpush-server-version’)

                        We make a call here:
                        https://stash.kopano.io/projects/KWA/repos/mobile-device-management/browse/php/class.pluginmdmmodule.php#43

                        What version do you see when you go to: <server>/Microsoft-Server-ActiveSync

                        https://documentation.kopano.io/deskapp_admin_manual
                        http://documentation.kopano.io/webapp_smime_manual
                        https://documentation.kopano.io/webapp_admin_manual

                        1 Reply Last reply Reply Quote 0
                        • hispeed
                          hispeed last edited by

                          Hi @marty

                          I recieve this when i go on to the active sync website:

                          Z-Push - Open Source ActiveSync
                          Version 2.4.5+0-0
                          GET not supported
                          This is the Z-Push location and can only be accessed by Microsoft ActiveSync-capable devices
                          

                          How can I execute this?:

                          container.getSettingsModel().get(‘zarafa/v1/plugins/mdm/zpush-server-version’)
                          
                          marty 1 Reply Last reply Reply Quote 0
                          • marty
                            marty Kopano (Inactive) @hispeed last edited by

                            @hispeed said in Upgrade from 8.6 to .8.7 fails:

                            How can I execute this?:

                            In the console of your browser

                            https://documentation.kopano.io/deskapp_admin_manual
                            http://documentation.kopano.io/webapp_smime_manual
                            https://documentation.kopano.io/webapp_admin_manual

                            1 Reply Last reply Reply Quote 0
                            • hispeed
                              hispeed last edited by

                              Hi @marty

                              I’m sorry I don’t understand that how this should work.

                              I have tried it in Firefox and Chrome. This path: “zarafa/v1/plugins/mdm/zpush-server-version” doesn’t exist on my server. I have an ubuntu 18.04 and i never had zarafa installed (just Kopano 8.6), just to tell you it’s a fresh install from last year June.

                              Why is it a bug in the MDM plugin I also don’t understand because it’s in the webapp wrong and for Z-Push, but you know that probably better than me.

                              marty 1 Reply Last reply Reply Quote 0
                              • robing
                                robing Kopano (Inactive) last edited by

                                @hispeed you can’t copy marty’s his command as the quotes are not correct

                                container.getSettingsModel().get('zarafa/v1/plugins/mdm/zpush-server-version')
                                
                                

                                93114348-d4cd-4568-b073-9a01cd05b7c9-image.png

                                Regards Robin,

                                Need support?
                                Have a look at https://kopano.com/support/ for options.

                                Helpful resources:
                                https://kopano.com/blog/how-to-get-kopano/
                                https://documentation.kopano.io/
                                https://kb.kopano.io/

                                1 Reply Last reply Reply Quote 0
                                • hispeed
                                  hispeed last edited by

                                  Hi @robing

                                  This worked, unfortunately I recieve:

                                  container.getSettingsModel().get('zarafa/v1/plugins/mdm/zpush-server-version')
                                  "2.4.3+0-0"
                                  

                                  can I update without any other issues?

                                  1 Reply Last reply Reply Quote 0
                                  • hispeed
                                    hispeed last edited by

                                    How buggy is that ^^… sorry I can’t write it in other words…

                                    @thctlo I tried your script on my production server. It doesn’t work. I recieve this error. I don’t know what to do.

                                    100 3936k  100 3936k    0     0  9791k      0 --:--:-- --:--:-- --:--:-- 9767k
                                    mv: './kopano-archiver_8.7.80.587.10057ac52-0+100.1_amd64.deb' and 'amd64/kopano-archiver_8.7.80.587.10057ac52-0+100.1_amd64.deb' are the same file
                                    Please wait, generating  amd64/Packages File
                                    Please wait, running apt-get update
                                    
                                    The installed Kopano CORE apt-list file: /etc/apt/sources.list.d/kopano-community.list
                                    
                                    Checking for Z_PUSH Repo on Ubuntu.
                                    The Kopano Z_PUSH repo was already setup.
                                    
                                    The z-push info : https://documentation.kopano.io/kopanocore_administrator_manual/configure_kc_components.html#configure-z-push-activesync-for-mobile-devices
                                    Before you configure/install also read : https://wiki.z-hub.io/display/ZP/Installation
                                    
                                    Sorry, Your os and/or version not supported in this script.
                                    Kopano core versions available on the repo now are :
                                    kopano-server-packages:
                                      Installiert:           8.6.80.1248-0+176.1
                                      Installationskandidat: 8.6.80.1248-0+176.1
                                      Versionstabelle:
                                     *** 8.6.80.1248-0+176.1 100
                                            100 /var/lib/dpkg/status
                                    
                                    
                                    1 Reply Last reply Reply Quote 0
                                    • thctlo
                                      thctlo last edited by thctlo

                                      You are on Ubuntu i see.

                                      This can be ignored.
                                      mv: './kopano-archiver …..
                                      Somewhere archiver is double packaged.

                                      Sorry, Your os and/or version not supported in this script
                                      Ah.thats, you enabled libreoffice online and that one is not supported yet for Ubuntu 18.04.
                                      i’ll make that message better.

                                      Can you show me the content of the files in /etc/apt/sources.list.d/

                                      The file repo looks created.
                                      run apt-get update again, you tried that?
                                      Then apt-cache policy kopano-server-packages to check?

                                      1 Reply Last reply Reply Quote 0
                                      • marty
                                        marty Kopano (Inactive) @hispeed last edited by

                                        @hispeed said in Upgrade from 8.6 to .8.7 fails:

                                        Hi @marty

                                        Why is it a bug in the MDM plugin I also don’t understand because it’s in the webapp wrong and for Z-Push, but you know that probably better than me.

                                        Because the MDM plugin is showing this z-push server version in WebApp.

                                        Is the mdm plugin installed or pointing to the same z-push server? (Check mdm config.php)

                                        https://documentation.kopano.io/deskapp_admin_manual
                                        http://documentation.kopano.io/webapp_smime_manual
                                        https://documentation.kopano.io/webapp_admin_manual

                                        1 Reply Last reply Reply Quote 0
                                        • hispeed
                                          hispeed last edited by

                                          hi @marty

                                          nano /etc/kopano/webapp/config-mdm.php

                                          <?php
                                          define(‘PLUGIN_MDM_USER_DEFAULT_ENABLE_MDM’, true);
                                          define(‘PLUGIN_MDM_SERVER’, ‘XXX.XXXXX.ch’);
                                          define(‘PLUGIN_MDM_SERVER_SSL’, true);
                                          ?>

                                          @thctlo

                                          /etc/apt/sources.list.d# dir
                                          kopano-com.list kopano-community.list kopano-z-push.list z-push.list

                                          and I found the mistake: in z-push.list I had the repo already added. So I commented that out and your script worked fine. It’s not always Kopano, also my mistakes :(. Now I’m up to date with the production server.

                                          WebApp:
                                          3.5.3.2161+1200.1
                                          Kopano Core:
                                          8.7.80
                                          Z-Push:
                                          2.4.3+0-0 -> Probably a bug in the MDM Plugin.

                                          Also the version in: Plugins are not correct. MDM is updated as well to the latest version and it’s showing Version: 0.1 but the file shows 2.1 and the backend for files: 0.1
                                          I don’t know what is correct, but it works and it looks good :).

                                          1 Reply Last reply Reply Quote 0
                                          • marty
                                            marty Kopano (Inactive) last edited by

                                            @hispeed

                                            The versions shown in the plugin tab are the version defined in the plugins manifest.xml, but we don’t do anything with it right now. Don’t worry about that. Package version is the important thing here.

                                            As for the z-push version in webapp settings, added by the mdm plugin:

                                            Again in the console can you change the setting to:

                                            container.getSettingsModel().set('zarafa/v1/plugins/mdm/zpush-server-version', '')
                                            

                                            Then logout + login

                                            And check what the setting is after login with

                                            container.getSettingsModel().get('zarafa/v1/plugins/mdm/zpush-server-version')
                                            

                                            https://documentation.kopano.io/deskapp_admin_manual
                                            http://documentation.kopano.io/webapp_smime_manual
                                            https://documentation.kopano.io/webapp_admin_manual

                                            1 Reply Last reply Reply Quote 0
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