Non-Administrators can't search shared store?

  • I have a shared store created:

    # kopano-admin --details data
    Username:		data
    Fullname:		PASLists Data E-Mail
    Active:			no
    Non-active type:	Shared store
    Administrator:		no
    Address book:		Visible
    Auto-accept meeting req:no
    Out Of Office:          disabled
    Last logon:		03/14/2016 01:54:49 PM
    Last logoff:		03/14/2016 01:54:49 PM
    Mapped properties:
    	PR_EC_ENABLED_FEATURES	imap; mobile; outlook; pop3	
    Current user store quota settings:
     Quota overrides:	no
     Warning level:		unlimited
     Soft level:		unlimited
     Hard level:		unlimited
    Current store size:	373.44 MB
    Groups (2):

    I have users in the data group and they can connect to the shared store with no problems. However, if they try to search the store, they get this:

    Error in Search, please try again


    Administrators can search with no issues.

    I have tried given a user Owner or Full Control rights on the shared storage, but that does not help. The only thing that helps is making them an Administrator, which I obviously don’t want to do for all my users.

    How do I give users access to Search a shared storage Inbox?

  • Kopano


    What version of Kopano Core are you running and did you recently upgrade?

    You might have to run:

    Refer to ticket:

  • I am running version 8.3.0~718~87.1

    rpm -qa | grep kopano-search

    I did upgrade, but not recently. Your solution fixed the problem. Thank you so much!

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