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    Non-Administrators can't search shared store?

    Kopano WebApp
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    • eraskin
      eraskin last edited by

      I have a shared store created:

      # kopano-admin --details data
      Username:		data
      Fullname:		PASLists Data E-Mail
      Emailaddress:		data@paslists.com
      Active:			no
      Non-active type:	Shared store
      Administrator:		no
      Address book:		Visible
      Auto-accept meeting req:no
      Out Of Office:          disabled
      Last logon:		03/14/2016 01:54:49 PM
      Last logoff:		03/14/2016 01:54:49 PM
      Mapped properties:
      	PR_EC_ENABLED_FEATURES	imap; mobile; outlook; pop3	
      	PR_EC_DISABLED_FEATURES		
      Current user store quota settings:
       Quota overrides:	no
       Warning level:		unlimited
       Soft level:		unlimited
       Hard level:		unlimited
      Current store size:	373.44 MB
      Groups (2):
      	Everyone
      	data
      

      I have users in the data group and they can connect to the shared store with no problems. However, if they try to search the store, they get this:

      Error in Search, please try again

      0_1489013820379_upload-c94d2468-2b5c-4005-891b-5df39cbf5d0e

      Administrators can search with no issues.

      I have tried given a user Owner or Full Control rights on the shared storage, but that does not help. The only thing that helps is making them an Administrator, which I obviously don’t want to do for all my users.

      How do I give users access to Search a shared storage Inbox?

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      • marty
        marty Kopano (Inactive) last edited by

        Hi,

        What version of Kopano Core are you running and did you recently upgrade?

        You might have to run:
        https://stash.kopano.io/projects/KC/repos/kopanocore/browse/ECtools/search/kopano-search-upgrade-findroots.py

        Refer to ticket: https://jira.kopano.io/browse/KC-300

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • eraskin
          eraskin last edited by eraskin

          I am running version 8.3.0~718~87.1

          rpm -qa | grep kopano-search
          kopano-search-8.3.0~718-87.1.x86_64
          

          I did upgrade, but not recently. Your solution fixed the problem. Thank you so much!

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