Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Can't download some attachments

    Kopano WebApp
    2
    3
    356
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • jmx
      jmx last edited by

      Kopano Core: 8.6.2 / WebApp: 3.4.19.1649+73.1 / Z-Push: 2.4.2+0-0 / UCS 4.3-1 errata217

      Hi There,

      I’m running into a problem: Some attachments can not be downloaded or previewed from webapp (in preview pane, tab nor external browser window). If i click the attachment or right-click and select ‘download’, nothing happens. Disabling the preview-plugin does not help.

      Browser (FF 61.0.2 / 64-bits) console will show:

      offsetParent is not set -- cannot scroll viewer.js:161:5
      	scrollIntoView resource://pdf.js/web/viewer.js:161:5
      	_scrollIntoView resource://pdf.js/web/viewer.js:6220:6
      	_resetCurrentPageView resource://pdf.js/web/viewer.js:6698:5
      	_setCurrentPageNumber resource://pdf.js/web/viewer.js:6390:9
      	scrollPageIntoView resource://pdf.js/web/viewer.js:6708:7
      	_setScaleUpdatePages resource://pdf.js/web/viewer.js:6645:7
      	_setScale resource://pdf.js/web/viewer.js:6690:7
      	set currentScaleValue resource://pdf.js/web/viewer.js:6442:5
      	setInitialView resource://pdf.js/web/viewer.js:1689:7
      	load/</< resource://pdf.js/web/viewer.js:1545:9
      PDF 3e7e0d5f9c2f5b4f808c57da3b6870ce [1.5 Nuance PDF Create / SN18-038 Snijwerk 18.024 bestelling 02 rev-0.xlsm] (PDF.js: 2.0.491) viewer.js:1628:7
      

      If there are more attachments i can download it as a zip together with the others though.

      Is this a know issue?
      What can i provide to debug/resolve this?

      Kind regards.

      1 Reply Last reply Reply Quote 0
      • eli
        eli last edited by

        We got also problems with attachments on 8.6.2, it works fine again since we updated to 8.6.7 .

        1 Reply Last reply Reply Quote 0
        • jmx
          jmx last edited by

          Right, will have to wait until a new Kopano-Core package comes out for Univention to see if it also resolves my problem.

          Thanks!

          1 Reply Last reply Reply Quote 0
          • First post
            Last post