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    z-push sync problem with iphone and outlook

    Z-Push when using Kopano
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    • fbartels
      fbartels Kopano last edited by

      Whatever is transmitted after an email has been delivered into the account.

      I think there was a post on here a few days ago where someone also had strange characters on his mobile device. I think it corrected itself when creating a new account in the mobile.

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

      cblaha 2 Replies Last reply Reply Quote 0
      • cblaha
        cblaha @fbartels last edited by

        @fbartels : I will try it and reply it here.

        1 Reply Last reply Reply Quote 0
        • cblaha
          cblaha @fbartels last edited by

          @fbartels : The new account doesn’t work. Can I sent you my logfile?

          1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano last edited by

            Please upload it publicly and post the link here. If you have a subscription you could also open a support case with the file.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            cblaha 1 Reply Last reply Reply Quote 0
            • cblaha
              cblaha @fbartels last edited by

              @fbartels : Here is the link to my debug-log:

              https://server.home.familie-blaha.de/nextcloud/index.php/s/YQ9cFG4zRK2tPoT

              1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @cblaha last edited by

                Hi @cblaha ,

                I have forwarded your logs internally.

                @cblaha said in z-push sync problem with iphone and outlook:

                Kopano: 8.6.80.942

                You are using a relatively old version. Can you see if updating to the latest packages and resyncing your device makes a difference?

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                cblaha 2 Replies Last reply Reply Quote 0
                • cblaha
                  cblaha @fbartels last edited by

                  @fbartels : I try it

                  1 Reply Last reply Reply Quote 0
                  • Manfred
                    Manfred Kopano last edited by

                    Hi cblaha,

                    the first line of the email body sent by Z-Push looks like a PHP-generated image:

                    ÿØÿàJFIFÿþ;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 90
                    

                    Is webapp on the same server as Z-Push? Do you have some webserver mods which could be responsible for that? Is the email correct in the Sent Items folder? Does it happen for every email or only for emails sent from web.de?

                    Manfred

                    1 Reply Last reply Reply Quote 0
                    • cblaha
                      cblaha @fbartels last edited by

                      @fbartels : The upgrade to version 8.6.80.1248 and resync of all devices was the solution. Now, it works on every device (iPhone, Outlook).

                      1 Reply Last reply Reply Quote 0
                      • cblaha
                        cblaha last edited by

                        @fbartels , @Manfred : Thanks for your help.

                        1 Reply Last reply Reply Quote 0
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