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    z-push sync problem with iphone and outlook

    Z-Push when using Kopano
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    • cblaha
      cblaha @fbartels last edited by

      @fbartels : I have enabled the wbxml logging. Which information do you need?

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      • fbartels
        fbartels Kopano last edited by

        Whatever is transmitted after an email has been delivered into the account.

        I think there was a post on here a few days ago where someone also had strange characters on his mobile device. I think it corrected itself when creating a new account in the mobile.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        cblaha 2 Replies Last reply Reply Quote 0
        • cblaha
          cblaha @fbartels last edited by

          @fbartels : I will try it and reply it here.

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          • cblaha
            cblaha @fbartels last edited by

            @fbartels : The new account doesn’t work. Can I sent you my logfile?

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            • fbartels
              fbartels Kopano last edited by

              Please upload it publicly and post the link here. If you have a subscription you could also open a support case with the file.

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              cblaha 1 Reply Last reply Reply Quote 0
              • cblaha
                cblaha @fbartels last edited by

                @fbartels : Here is the link to my debug-log:

                https://server.home.familie-blaha.de/nextcloud/index.php/s/YQ9cFG4zRK2tPoT

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                • fbartels
                  fbartels Kopano @cblaha last edited by

                  Hi @cblaha ,

                  I have forwarded your logs internally.

                  @cblaha said in z-push sync problem with iphone and outlook:

                  Kopano: 8.6.80.942

                  You are using a relatively old version. Can you see if updating to the latest packages and resyncing your device makes a difference?

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  cblaha 2 Replies Last reply Reply Quote 0
                  • cblaha
                    cblaha @fbartels last edited by

                    @fbartels : I try it

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                    • Manfred
                      Manfred Kopano last edited by

                      Hi cblaha,

                      the first line of the email body sent by Z-Push looks like a PHP-generated image:

                      ÿØÿàJFIFÿþ;CREATOR: gd-jpeg v1.0 (using IJG JPEG v62), quality = 90
                      

                      Is webapp on the same server as Z-Push? Do you have some webserver mods which could be responsible for that? Is the email correct in the Sent Items folder? Does it happen for every email or only for emails sent from web.de?

                      Manfred

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                      • cblaha
                        cblaha @fbartels last edited by

                        @fbartels : The upgrade to version 8.6.80.1248 and resync of all devices was the solution. Now, it works on every device (iPhone, Outlook).

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                        • cblaha
                          cblaha last edited by

                          @fbartels , @Manfred : Thanks for your help.

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