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    [SOLVED] WebApp does forget category colors

    Kopano WebApp
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    • jackson5
      jackson5 @marty last edited by jackson5

      @marty: If you refer to a specific script, which one?

      Maybe this ?
      And if I use that, what is the risk of deleting the persistent settings?

      Thx,
      jacks

      1 Reply Last reply Reply Quote 0
      • jackson5
        jackson5 last edited by

        Nevermind, deleting the persistent settings did not help either.

        Thx,
        jacks

        1 Reply Last reply Reply Quote 0
        • marty
          marty Kopano (Inactive) last edited by

          Maybe related to: https://jira.kopano.io/browse/KW-2213 ?
          Otherwise please make a support ticket so we can have a look at your system.

          https://documentation.kopano.io/deskapp_admin_manual
          http://documentation.kopano.io/webapp_smime_manual
          https://documentation.kopano.io/webapp_admin_manual

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          • Raphaël
            Raphaël last edited by

            Hello,

            Have exactly the same problem, after last upgrade, the categories and their names are reset on the next connection to the WebApp. Even we recreate them, they get back to default after logout and login again. It was working perfectly till the upgrade of Kopano Kore 8.4.5 to 8.5.

            My system : Ubuntu 16.04.01
            Kopano Système Central: 8.5.0 (Entreprise version)
            WebApp: 3.4.5.1202+46.1 (on a separate server)
            Z-Push: 2.3.9+0-0 (on a separate server)

            I have already open a ticket.

            Regards.

            jackson5 1 Reply Last reply Reply Quote 0
            • jackson5
              jackson5 @Raphaël last edited by

              @raphaël: Did they find a solution for your ticket?

              Thx,
              jacks

              fbartels 1 Reply Last reply Reply Quote 0
              • marty
                marty Kopano (Inactive) last edited by

                @jackson5 We are currently investigating an issue in Kopano Groupware Core related to categories that go missing after logout/login. Keep an eye on https://jira.kopano.io/browse/KC-1045.

                https://documentation.kopano.io/deskapp_admin_manual
                http://documentation.kopano.io/webapp_smime_manual
                https://documentation.kopano.io/webapp_admin_manual

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                • fbartels
                  fbartels Kopano @jackson5 last edited by

                  @jackson5 said in WebApp does forget category colors:

                  @raphaël: Did they find a solution for your ticket?

                  Thx,
                  jacks

                  But it surely would help if you still remember the exact nightly version of core you encountered the issue with. (Less bisecting)

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  jackson5 1 Reply Last reply Reply Quote 0
                  • jackson5
                    jackson5 @fbartels last edited by

                    @fbartels: It must have been something before core-8.4.90.1448, but I cannot determine it exactly.

                    thx,
                    jacks

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                    • npol
                      npol last edited by

                      We encountered the same issue.

                      On 2 customer systems which were upgraded to 8.5.X

                      Debian 9 on all Systems
                      8.5.2 (not working)
                      8.5.4 (not working)
                      8.5.90 (testing machine not working either)

                      All were upgraded from 8.4.X have not tried a fresh install yet.

                      Seems to be a core issue so far as I was able to reproduce it.
                      No change when installing any webapp. If downgraded to 8.4 it works fine.

                      Categories are pretty much unusable for our customers. And of course it happened to those who need them…

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                      • jackson5
                        jackson5 last edited by

                        As KW-2419 was closed, I can confirm that this problem is fixed in webapp-3.4.9.1299.

                        Thx,
                        jacks

                        1 Reply Last reply Reply Quote 0
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