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    Unable to see emails in Webapp 3.4.0.741-505.1

    Kopano WebApp
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    • mcostan
      mcostan last edited by

      Correction. The email is shown eventually (most of the times) but whilst in previous versions it was instant, in the new one it can take up to a minute before in a separate window the text or images are shown.

      In the preview section it is instant.

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      • marty
        marty Kopano (Inactive) last edited by

        Hi Marco,

        It might be related to: https://jira.kopano.io/browse/KW-1396

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • mcostan
          mcostan last edited by

          Thanks,

          In my case it happens on Firefox although I just tried now and it didn’t (it did just 20 minutes ago).

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          • mcostan
            mcostan last edited by

            100% happening again, so it is a real problem.

            The text briefly appears on the screen then disappears!

            (This is when I doubleclick to open the email message in a new tab).

            It happens in Firefox but not Opera (I know, not officially supported).

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            • mcostan
              mcostan last edited by

              I checked again and 100% happening in Firefox and 0% in Opera.

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              • marty
                marty Kopano (Inactive) last edited by

                We’ll revert the fix in https://jira.kopano.io/browse/KW-1396 so please track this ticket.

                https://documentation.kopano.io/deskapp_admin_manual
                http://documentation.kopano.io/webapp_smime_manual
                https://documentation.kopano.io/webapp_admin_manual

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                • mcostan
                  mcostan last edited by

                  Thanks, I will check and when done I’ll retest.

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                  • marty
                    marty Kopano (Inactive) last edited by

                    Hi Marco,

                    I’ve reverted the fix. The (master) packages are available tomorrow morning.

                    https://documentation.kopano.io/deskapp_admin_manual
                    http://documentation.kopano.io/webapp_smime_manual
                    https://documentation.kopano.io/webapp_admin_manual

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                    • mcostan
                      mcostan last edited by

                      great thank you.

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                      • mcostan
                        mcostan @marty last edited by

                        @marty

                        I can confirm the problem is now fixed in Firefox after taking the latest packages.

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