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    GAB entries look like appointments reminders

    Kopano OL Extension (KOE)
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    • robertwbrandt
      robertwbrandt last edited by

      So we have seen a couple times where an Outlook user with KOE complains that a bunch of appointment reminders have just popped up! If the user uses “Dismiss All”, it goes away and is never seen again. But one user (our chairman unfortunately) to a scheetshot.
      All of the appointments have the subject in the format “account-##/##” and the location is some randon GUID. However, the body of the contact is clearly a number of contact from the GAB in JSON format.
      0_1498576712944_error.jpg

      Our users freak out about every little thing, is there a way to stop this from happening?
      Thanks
      Bob

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      • Sebastian
        Sebastian Kopano last edited by

        Please upgrade to KOE 1.4 RC, announced here: https://kopano.com/kopano-ol-extension-1-4-rc-now-available/

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        • robertwbrandt
          robertwbrandt last edited by

          If the problem reoccurs I will. Thanks

          For the meantime, we told him it was a corrupt appointment and he was happy with this (for now). I would prefer to wait until the final release is out.

          Thanks
          Bob

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          • Sebastian
            Sebastian Kopano last edited by

            Well, we have much positive feedback on the RC and I would still recommend the update. There are many relevant fixes for Outlook + KOE stability in it.

            Anyhow, it should be final soon.

            Cheers

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