Update kopano webapp V 5.0.0.6+1885.1 error

@ckruijntjens

ps i did run your commands

@ckruijntjens @thctlo

if i remove the libical-kopano3 package and install the libical3… package latest version server wont start…

thctlo

@ckruijntjens
Ok, i see it… and this is/will be your next problem

ii libgsoap-kopano-2.8.109 2.8.109-0+1.3 amd64 Runtime libraries for gSOAP
ii libgsoap-kopano-2.8.83 2.8.83-0+1.2 amd64 Runtime libraries for gSOAP

Remove the olded libgsoap-kopano-2.8.83

but since there are more like this and suspect even more…
Remove kopano and all it packages and install them back.

Its a packaging problem.

@thctlo

hi,

i removed all packages. but after i want to install everything again it still tries to install libical3?

The following additional packages will be installed:
  catdoc kopano-backup kopano-client kopano-common kopano-dagent
  kopano-dagent-pytils kopano-gateway kopano-ical kopano-lang kopano-monitor
  kopano-python-utils kopano-search kopano-server kopano-spooler
  libgsoap-kopano-2.8.109 libical3 libimagequant0 libkcarchiver0 libkcfreebusy0
  libkcicalmapi0 libkcinetmapi0 libkcoidc0 libkcserver0 libkcsoap0 libs3-4
  libtcmalloc-minimal4 libvmime-kopano3 libwebpdemux2 libwebpmux3 libxapian30
  python3-bsddb3 python3-daemon python3-dateutil python3-kopano
  python3-kopano-search python3-kopano-utils python3-lockfile python3-magic
  python3-mapi python3-olefile python3-pil python3-xapian xapian-tools
Suggested packages:
  python3-bsddb3-dbg python-lockfile-doc python-pil-doc python3-pil-dbg xapian-doc
The following NEW packages will be installed:
  catdoc kopano-backup kopano-client kopano-common kopano-dagent
  kopano-dagent-pytils kopano-gateway kopano-ical kopano-lang kopano-monitor
  kopano-python-utils kopano-search kopano-server kopano-server-packages
  kopano-spooler libgsoap-kopano-2.8.109 libical3 libimagequant0 libkcarchiver0
  libkcfreebusy0 libkcicalmapi0 libkcinetmapi0 libkcoidc0 libkcserver0 libkcsoap0
  libs3-4 libtcmalloc-minimal4 libvmime-kopano3 libwebpdemux2 libwebpmux3
  libxapian30 python3-bsddb3 python3-daemon python3-dateutil python3-kopano
  python3-kopano-search python3-kopano-utils python3-lockfile python3-magic
  python3-mapi python3-olefile python3-pil python3-xapian xapian-tools

in the dependencies these files of libical3 are in the tar.gz package

ls -l libical
libical3_3.0.5-0+1.3_amd64.deb
libical3-dbgsym_3.0.5-0+1.3_amd64.deb
libical-dev_3.0.5-0+1.3_amd64.deb
libical-dev_3.0.8-0+6.3_amd64.deb
libical-doc_3.0.5-0+1.3_all.deb
libical-doc_3.0.8-0+6.3_all.deb
libical-kopano3_3.0.8-0+6.3_amd64.deb
libical-kopano3-dbgsym_3.0.8-0+6.3_amd64.deb

is this correct?

@ckruijntjens @thctlo

when i download all dependecie packages and do a upgrade after install all needed packages i seet his:

root@mail:/home/scripts# apt policy show libical3
libical3:
  Installed: 3.0.5-0+1.3
  Candidate: 3.0.8-0+2.1
  Version table:
     3.0.8-0+2.1 500
        500 file:/home/kopano  Packages
 *** 3.0.5-0+1.3 100
        100 /var/lib/dpkg/status
     3.0.4-3 500
        500 http://deb.debian.org/debian buster/main amd64 Packages

still a apckage problem?

root@mail:/home/scripts# apt upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages will be upgraded:
  libical3
1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B/264 kB of archives.
After this operation, 8,192 B of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 file:/home/kopano  libical3 3.0.8-0+2.1 [264 kB]
(Reading database ... 86369 files and directories currently installed.)
Preparing to unpack .../libical3_3.0.8-0+2.1_amd64.deb ...
Unpacking libical3:amd64 (3.0.8-0+2.1) over (3.0.5-0+1.3) ...
dpkg: error processing archive /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb (--unpack):
 trying to overwrite '/usr/lib/x86_64-linux-gnu/libical-glib-kopano.so.3.0.8', which is also in package libical-kopano3:amd64 3.0.8-0+6.3
dpkg-deb: error: paste subprocess was killed by signal (Broken pipe)
Errors were encountered while processing:
 /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
root@mail:/home/scripts#

thctlo

@ckruijntjens In my opinion not.

Why ware there 2 version in there?

libical-doc_3.0.5-0+1.3_all.deb
libical-doc_3.0.8-0+6.3_all.deb

i think thats a small kopano packaging bug also.

Unpacking libical3:amd64 (3.0.8-0+2.1) over (3.0.5-0+1.3) ...
dpkg: error processing archive /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb (--unpack):
 trying to overwrite '/usr/lib/x86_64-linux-gnu/libical-glib-kopano.so.3.0.8', which is also in package libical-kopano3:amd64 3.0.8-0+6.3

fix this one with :

dpkg -i --force-all /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb

Then after it, it fails, now do :
apt dist-upgrade

@thctlo

Hi thanks for your reply. if i do this then after a reboot several kopano services fails to start…

is the packaging so buggy?

thctlo

@ckruijntjens and why dont they start?
you checked logs why?
Did you unmask the kopano-servers/checked status on it.
because if services fail to start these get masked to not start next time.
but yes, it looks again like a packaging bug.

@thctlo

Hi Yes,

several services fail with libical…

error while loading shared libraries: libical.so.3: cannot open shared object file

@ckruijntjens @thctlo @fbartels @tommy

@tommy also created a toppic for this? With the same error

/usr/sbin/kopano-dagent: error while loading shared libraries: libical.so.3: cannot open shared object file: No such file or dir```

and several other services break.

thctlo

@ckruijntjens said in Update kopano webapp V 5.0.0.6+1885.1 error:

nt: error while loading shared libraries: libical.so.3: cannot open

if it still happens there is still old and new packages mixed…

remove again and go through the packages kopano installed.
get latest from the download site.
re-create the local apt, make sure its clean before you add new.

try again, i’ll see if i can do a quick setup and reproduce it.

@thctlo said in Update kopano webapp V 5.0.0.6+1885.1 error:

dpkg -l|grep kopano

Hi @thctlo and @fbartels i think all is ok now again. Could you look at the installed packages to see if i am correct please?

ii  kopano-backup                         10.0.6.687.ff762b1fb-0+393.1          amd64        Utility to back up and restore Kopano stores
ii  kopano-client                         10.0.6.687.ff762b1fb-0+421.1          amd64        Kopano MAPI provider library
ii  kopano-common                         10.0.6.687.ff762b1fb-0+421.1          amd64        Shared files for Kopano services
ii  kopano-dagent                         10.0.6.687.ff762b1fb-0+421.1          amd64        E-Mail Delivery Agent for Kopano Core
ii  kopano-dagent-pytils                  10.0.6.687.ff762b1fb-0+393.1          amd64        Additional message handlers for kopano-dagent
ii  kopano-gateway                        10.0.6.687.ff762b1fb-0+421.1          amd64        POP3 and IMAP Gateway for Kopano Core
ii  kopano-ical                           10.0.6.687.ff762b1fb-0+421.1          amd64        ICal and CalDAV Gateway for Kopano Core
ii  kopano-lang                           10.0.6.687.ff762b1fb-0+421.1          all          Translations for Kopano Core components
ii  kopano-monitor                        10.0.6.687.ff762b1fb-0+421.1          amd64        Quota Monitor for Kopano Core
ii  kopano-python-utils                   10.0.6.687.ff762b1fb-0+393.1          amd64        Additional Python-based command-line utils for Kopano Core
ii  kopano-search                         10.0.6.687.ff762b1fb-0+393.1          amd64        Indexed search engine for Kopano Core
ii  kopano-server                         10.0.6.687.ff762b1fb-0+421.1          amd64        Server component for Kopano Core
ii  kopano-server-packages                10.0.6.687.ff762b1fb-0+421.1          all          Metapackage to install the entire Kopano Core stack
ii  kopano-spamd                          10.0.6.687.ff762b1fb-0+393.1          amd64        ICS-driven spam learning daemon for Kopano/SpamAssassin
ii  kopano-spooler                        10.0.6.687.ff762b1fb-0+421.1          amd64        E-mail Spooler for Kopano Core
ii  kopano-statsd                         10.0.6.687.ff762b1fb-0+421.1          amd64        Statistics aggregator for Kopano Core services
ii  kopano-webapp                         5.0.0.74+1943.1                       all          New and improved WebApp for Kopano
rc  kopano-webapp-plugin-filepreviewer    2.2.0.26+21.7                         all          Kopano File previewer plugin
ii  kopano-webapp-plugin-files            4.0.1.5+448.2                         all          Adds Files functionality to Kopano enabling access to WebDAV and other files backends.
ii  kopano-webapp-plugin-filesbackend-smb 4.0.0.0+94.2                          all          Adds Samba specific functionality to Kopano Files plugin.
ii  kopano-webapp-plugin-htmleditor-jodit 0.2.0.7+34.2                          all          Kopano WebApp Jodit HHTML Editor plugin
rc  kopano-webapp-plugin-mattermost       1.0.1+39.5                            all          Integrates Mattermost into WebApp
ii  kopano-webapp-plugin-smime            2.4.0.2+238.1                         all          Kopano WebApp S/MIME plugin
rc  kopano-webapp-plugin-spell            2.0.1.38+61.2                         all          Kopano WebApp Spellchecker plugin
ii  libgsoap-kopano-2.8.109               2.8.109-0+1.3                         amd64        Runtime libraries for gSOAP
ii  libgsoap-kopano-2.8.83                2.8.83-0+1.2                          amd64        Runtime libraries for gSOAP
ii  libvmime-kopano3                      0.9.2.96+3.10                         amd64        Library for working with MIME messages and IMAP/POP/SMTP
rc  php-kopano-smime                      1.0.00+20.1                           amd64        PHP Kopano SMIME Extension extends the php-openssl functions.
ii  python3-kopano                        10.0.6.687.ff762b1fb-0+393.1          all          High-level Python 3 bindings for Kopano
ii  python3-kopano-search                 10.0.6.687.ff762b1fb-0+393.1          all          Kopano search module for Python 3
ii  python3-kopano-utils                  10.0.6.687.ff762b1fb-0+393.1          all          Kopano utils modules for Python 3

thctlo

@ckruijntjens good to hear its fix.

thctlo

@ckruijntjens
Just do verify all packages with rc in that list.

apt policy $package

This is still not correct, i still dont understand why kopano isnt fixing this.
all this needs is a small change in there version numbering of libgsoap-kopano

And it upgraded with ever new 2.8 package…
Ah, it keeps us of the street…

ii  libgsoap-kopano-2.8.109               2.8.109-0+1.3                         amd64        Runtime libraries for gSOAP
ii  libgsoap-kopano-2.8.83                2.8.83-0+1.2                          amd64        Runtime libraries for gSOAP

should be only 1 libgsoap-kopano here only 2.8.109-0+1.3

thats why i use apt-get dist-upgrade if i upgrade kopano.
That does help a bit.

@thctlo

Yes i understand. i remove the oldest package. I want to thank you for your help.

Thanks a lot!

kind regards,

Chris Kruijntjens.