Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Update kopano webapp V 5.0.0.6+1885.1 error

    Kopano Groupware Core
    3
    28
    1653
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A Former User
      A Former User @thctlo last edited by

      @thctlo said in Update kopano webapp V 5.0.0.6+1885.1 error:

      apt remove --autoremove kopano-server-packages

      Hi,

      Thanks for you reply. however i am running in a problem to upgrade the libical3 package.

      root@mail:~# apt dist-upgrade
      Reading package lists... Done
      Building dependency tree
      Reading state information... Done
      Calculating upgrade... Done
      The following packages will be upgraded:
        libical3
      1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
      Need to get 0 B/264 kB of archives.
      After this operation, 8,192 B of additional disk space will be used.
      Do you want to continue? [Y/n] y
      Get:1 file:/home/kopano  libical3 3.0.8-0+2.1 [264 kB]
      (Reading database ... 86885 files and directories currently installed.)
      Preparing to unpack .../libical3_3.0.8-0+2.1_amd64.deb ...
      Unpacking libical3:amd64 (3.0.8-0+2.1) over (3.0.5-0+3.2) ...
      dpkg: error processing archive /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb (--unpack):
       trying to overwrite '/usr/lib/x86_64-linux-gnu/libical-glib-kopano.so.3.0.8', which is also in package libical-kopano3:amd64 3.0.8-0+6.3
      dpkg-deb: error: paste subprocess was killed by signal (Broken pipe)
      Errors were encountered while processing:
       /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb
      E: Sub-process /usr/bin/dpkg returned an error code (1)
      root@mail:~# apt remove libical-kopano3
      Reading package lists... Done
      Building dependency tree
      Reading state information... Done
      The following packages will be REMOVED:
        libical-kopano3
      0 upgraded, 0 newly installed, 1 to remove and 1 not upgraded.
      After this operation, 1,295 kB disk space will be freed.
      Do you want to continue? [Y/n] y
      (Reading database ... 86884 files and directories currently installed.)
      Removing libical-kopano3:amd64 (3.0.8-0+6.3) ...
      Processing triggers for libc-bin (2.28-10) ...
      root@mail:~# apt dist-upgrade
      Reading package lists... Done
      Building dependency tree
      Reading state information... Done
      Calculating upgrade... Done
      The following packages will be upgraded:
        libical3
      1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
      Need to get 0 B/264 kB of archives.
      After this operation, 8,192 B of additional disk space will be used.
      Do you want to continue? [Y/n] y
      Get:1 file:/home/kopano  libical3 3.0.8-0+2.1 [264 kB]
      (Reading database ... 86871 files and directories currently installed.)
      Preparing to unpack .../libical3_3.0.8-0+2.1_amd64.deb ...
      Unpacking libical3:amd64 (3.0.8-0+2.1) over (3.0.5-0+3.2) ...
      Setting up libical3:amd64 (3.0.8-0+2.1) ...
      Processing triggers for libc-bin (2.28-10) ...
      root@mail:~#```
      
      
      A Former User 2 Replies Last reply Reply Quote 0
      • A Former User
        A Former User @Guest last edited by

        @ckruijntjens

        ps i did run your commands

        1 Reply Last reply Reply Quote 0
        • A Former User
          A Former User @Guest last edited by

          @ckruijntjens @thctlo

          if i remove the libical-kopano3 package and install the libical3… package latest version server wont start…

          thctlo 1 Reply Last reply Reply Quote 0
          • thctlo
            thctlo @Guest last edited by

            @ckruijntjens
            Ok, i see it… and this is/will be your next problem

            ii libgsoap-kopano-2.8.109 2.8.109-0+1.3 amd64 Runtime libraries for gSOAP
            ii libgsoap-kopano-2.8.83 2.8.83-0+1.2 amd64 Runtime libraries for gSOAP

            Remove the olded libgsoap-kopano-2.8.83

            but since there are more like this and suspect even more…
            Remove kopano and all it packages and install them back.

            Its a packaging problem.

            A Former User 1 Reply Last reply Reply Quote 0
            • A Former User
              A Former User @thctlo last edited by A Former User

              @thctlo

              hi,

              i removed all packages. but after i want to install everything again it still tries to install libical3?

              The following additional packages will be installed:
                catdoc kopano-backup kopano-client kopano-common kopano-dagent
                kopano-dagent-pytils kopano-gateway kopano-ical kopano-lang kopano-monitor
                kopano-python-utils kopano-search kopano-server kopano-spooler
                libgsoap-kopano-2.8.109 libical3 libimagequant0 libkcarchiver0 libkcfreebusy0
                libkcicalmapi0 libkcinetmapi0 libkcoidc0 libkcserver0 libkcsoap0 libs3-4
                libtcmalloc-minimal4 libvmime-kopano3 libwebpdemux2 libwebpmux3 libxapian30
                python3-bsddb3 python3-daemon python3-dateutil python3-kopano
                python3-kopano-search python3-kopano-utils python3-lockfile python3-magic
                python3-mapi python3-olefile python3-pil python3-xapian xapian-tools
              Suggested packages:
                python3-bsddb3-dbg python-lockfile-doc python-pil-doc python3-pil-dbg xapian-doc
              The following NEW packages will be installed:
                catdoc kopano-backup kopano-client kopano-common kopano-dagent
                kopano-dagent-pytils kopano-gateway kopano-ical kopano-lang kopano-monitor
                kopano-python-utils kopano-search kopano-server kopano-server-packages
                kopano-spooler libgsoap-kopano-2.8.109 libical3 libimagequant0 libkcarchiver0
                libkcfreebusy0 libkcicalmapi0 libkcinetmapi0 libkcoidc0 libkcserver0 libkcsoap0
                libs3-4 libtcmalloc-minimal4 libvmime-kopano3 libwebpdemux2 libwebpmux3
                libxapian30 python3-bsddb3 python3-daemon python3-dateutil python3-kopano
                python3-kopano-search python3-kopano-utils python3-lockfile python3-magic
                python3-mapi python3-olefile python3-pil python3-xapian xapian-tools
              
              

              in the dependencies these files of libical3 are in the tar.gz package

              ls -l libical
              libical3_3.0.5-0+1.3_amd64.deb
              libical3-dbgsym_3.0.5-0+1.3_amd64.deb
              libical-dev_3.0.5-0+1.3_amd64.deb
              libical-dev_3.0.8-0+6.3_amd64.deb
              libical-doc_3.0.5-0+1.3_all.deb
              libical-doc_3.0.8-0+6.3_all.deb
              libical-kopano3_3.0.8-0+6.3_amd64.deb
              libical-kopano3-dbgsym_3.0.8-0+6.3_amd64.deb

              is this correct?

              A Former User thctlo 2 Replies Last reply Reply Quote 0
              • A Former User
                A Former User @Guest last edited by

                @ckruijntjens @thctlo

                when i download all dependecie packages and do a upgrade after install all needed packages i seet his:

                root@mail:/home/scripts# apt policy show libical3
                libical3:
                  Installed: 3.0.5-0+1.3
                  Candidate: 3.0.8-0+2.1
                  Version table:
                     3.0.8-0+2.1 500
                        500 file:/home/kopano  Packages
                 *** 3.0.5-0+1.3 100
                        100 /var/lib/dpkg/status
                     3.0.4-3 500
                        500 http://deb.debian.org/debian buster/main amd64 Packages
                

                still a apckage problem?

                root@mail:/home/scripts# apt upgrade
                Reading package lists... Done
                Building dependency tree
                Reading state information... Done
                Calculating upgrade... Done
                The following packages will be upgraded:
                  libical3
                1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
                Need to get 0 B/264 kB of archives.
                After this operation, 8,192 B of additional disk space will be used.
                Do you want to continue? [Y/n] y
                Get:1 file:/home/kopano  libical3 3.0.8-0+2.1 [264 kB]
                (Reading database ... 86369 files and directories currently installed.)
                Preparing to unpack .../libical3_3.0.8-0+2.1_amd64.deb ...
                Unpacking libical3:amd64 (3.0.8-0+2.1) over (3.0.5-0+1.3) ...
                dpkg: error processing archive /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb (--unpack):
                 trying to overwrite '/usr/lib/x86_64-linux-gnu/libical-glib-kopano.so.3.0.8', which is also in package libical-kopano3:amd64 3.0.8-0+6.3
                dpkg-deb: error: paste subprocess was killed by signal (Broken pipe)
                Errors were encountered while processing:
                 /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb
                E: Sub-process /usr/bin/dpkg returned an error code (1)
                root@mail:/home/scripts#
                
                
                1 Reply Last reply Reply Quote 0
                • thctlo
                  thctlo @Guest last edited by thctlo

                  @ckruijntjens In my opinion not.

                  Why ware there 2 version in there?

                  libical-doc_3.0.5-0+1.3_all.deb
                  libical-doc_3.0.8-0+6.3_all.deb
                  

                  i think thats a small kopano packaging bug also.

                  Unpacking libical3:amd64 (3.0.8-0+2.1) over (3.0.5-0+1.3) ...
                  dpkg: error processing archive /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb (--unpack):
                   trying to overwrite '/usr/lib/x86_64-linux-gnu/libical-glib-kopano.so.3.0.8', which is also in package libical-kopano3:amd64 3.0.8-0+6.3
                  

                  fix this one with :

                  dpkg -i --force-all /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb 
                  

                  Then after it, it fails, now do :
                  apt dist-upgrade

                  A Former User 1 Reply Last reply Reply Quote 0
                  • A Former User
                    A Former User @thctlo last edited by

                    @thctlo

                    Hi thanks for your reply. if i do this then after a reboot several kopano services fails to start…

                    is the packaging so buggy?

                    thctlo 1 Reply Last reply Reply Quote 0
                    • thctlo
                      thctlo @Guest last edited by

                      @ckruijntjens and why dont they start?
                      you checked logs why?
                      Did you unmask the kopano-servers/checked status on it.
                      because if services fail to start these get masked to not start next time.
                      but yes, it looks again like a packaging bug.

                      A Former User 1 Reply Last reply Reply Quote 0
                      • A Former User
                        A Former User @thctlo last edited by A Former User

                        @thctlo

                        Hi Yes,

                        several services fail with libical…

                        error while loading shared libraries: libical.so.3: cannot open shared object file

                        A Former User 1 Reply Last reply Reply Quote 0
                        • A Former User
                          A Former User @Guest last edited by A Former User

                          @ckruijntjens @thctlo @fbartels @tommy

                          @tommy also created a toppic for this? With the same error

                          /usr/sbin/kopano-dagent: error while loading shared libraries: libical.so.3: cannot open shared object file: No such file or dir```

                          and several other services break.

                          thctlo 1 Reply Last reply Reply Quote 0
                          • thctlo
                            thctlo @Guest last edited by thctlo

                            @ckruijntjens said in Update kopano webapp V 5.0.0.6+1885.1 error:

                            nt: error while loading shared libraries: libical.so.3: cannot open

                            if it still happens there is still old and new packages mixed…

                            remove again and go through the packages kopano installed.
                            get latest from the download site.
                            re-create the local apt, make sure its clean before you add new.

                            try again, i’ll see if i can do a quick setup and reproduce it.

                            1 Reply Last reply Reply Quote 0
                            • A Former User
                              A Former User @thctlo last edited by

                              @thctlo said in Update kopano webapp V 5.0.0.6+1885.1 error:

                              dpkg -l|grep kopano

                              Hi @thctlo and @fbartels i think all is ok now again. Could you look at the installed packages to see if i am correct please?

                              ii  kopano-backup                         10.0.6.687.ff762b1fb-0+393.1          amd64        Utility to back up and restore Kopano stores
                              ii  kopano-client                         10.0.6.687.ff762b1fb-0+421.1          amd64        Kopano MAPI provider library
                              ii  kopano-common                         10.0.6.687.ff762b1fb-0+421.1          amd64        Shared files for Kopano services
                              ii  kopano-dagent                         10.0.6.687.ff762b1fb-0+421.1          amd64        E-Mail Delivery Agent for Kopano Core
                              ii  kopano-dagent-pytils                  10.0.6.687.ff762b1fb-0+393.1          amd64        Additional message handlers for kopano-dagent
                              ii  kopano-gateway                        10.0.6.687.ff762b1fb-0+421.1          amd64        POP3 and IMAP Gateway for Kopano Core
                              ii  kopano-ical                           10.0.6.687.ff762b1fb-0+421.1          amd64        ICal and CalDAV Gateway for Kopano Core
                              ii  kopano-lang                           10.0.6.687.ff762b1fb-0+421.1          all          Translations for Kopano Core components
                              ii  kopano-monitor                        10.0.6.687.ff762b1fb-0+421.1          amd64        Quota Monitor for Kopano Core
                              ii  kopano-python-utils                   10.0.6.687.ff762b1fb-0+393.1          amd64        Additional Python-based command-line utils for Kopano Core
                              ii  kopano-search                         10.0.6.687.ff762b1fb-0+393.1          amd64        Indexed search engine for Kopano Core
                              ii  kopano-server                         10.0.6.687.ff762b1fb-0+421.1          amd64        Server component for Kopano Core
                              ii  kopano-server-packages                10.0.6.687.ff762b1fb-0+421.1          all          Metapackage to install the entire Kopano Core stack
                              ii  kopano-spamd                          10.0.6.687.ff762b1fb-0+393.1          amd64        ICS-driven spam learning daemon for Kopano/SpamAssassin
                              ii  kopano-spooler                        10.0.6.687.ff762b1fb-0+421.1          amd64        E-mail Spooler for Kopano Core
                              ii  kopano-statsd                         10.0.6.687.ff762b1fb-0+421.1          amd64        Statistics aggregator for Kopano Core services
                              ii  kopano-webapp                         5.0.0.74+1943.1                       all          New and improved WebApp for Kopano
                              rc  kopano-webapp-plugin-filepreviewer    2.2.0.26+21.7                         all          Kopano File previewer plugin
                              ii  kopano-webapp-plugin-files            4.0.1.5+448.2                         all          Adds Files functionality to Kopano enabling access to WebDAV and other files backends.
                              ii  kopano-webapp-plugin-filesbackend-smb 4.0.0.0+94.2                          all          Adds Samba specific functionality to Kopano Files plugin.
                              ii  kopano-webapp-plugin-htmleditor-jodit 0.2.0.7+34.2                          all          Kopano WebApp Jodit HHTML Editor plugin
                              rc  kopano-webapp-plugin-mattermost       1.0.1+39.5                            all          Integrates Mattermost into WebApp
                              ii  kopano-webapp-plugin-smime            2.4.0.2+238.1                         all          Kopano WebApp S/MIME plugin
                              rc  kopano-webapp-plugin-spell            2.0.1.38+61.2                         all          Kopano WebApp Spellchecker plugin
                              ii  libgsoap-kopano-2.8.109               2.8.109-0+1.3                         amd64        Runtime libraries for gSOAP
                              ii  libgsoap-kopano-2.8.83                2.8.83-0+1.2                          amd64        Runtime libraries for gSOAP
                              ii  libvmime-kopano3                      0.9.2.96+3.10                         amd64        Library for working with MIME messages and IMAP/POP/SMTP
                              rc  php-kopano-smime                      1.0.00+20.1                           amd64        PHP Kopano SMIME Extension extends the php-openssl functions.
                              ii  python3-kopano                        10.0.6.687.ff762b1fb-0+393.1          all          High-level Python 3 bindings for Kopano
                              ii  python3-kopano-search                 10.0.6.687.ff762b1fb-0+393.1          all          Kopano search module for Python 3
                              ii  python3-kopano-utils                  10.0.6.687.ff762b1fb-0+393.1          all          Kopano utils modules for Python 3
                              
                              thctlo 2 Replies Last reply Reply Quote 0
                              • thctlo
                                thctlo @Guest last edited by

                                @ckruijntjens good to hear its fix.

                                1 Reply Last reply Reply Quote 0
                                • thctlo
                                  thctlo @Guest last edited by

                                  @ckruijntjens
                                  Just do verify all packages with rc in that list.

                                  apt policy $package

                                  This is still not correct, i still dont understand why kopano isnt fixing this.
                                  all this needs is a small change in there version numbering of libgsoap-kopano

                                  And it upgraded with ever new 2.8 package…
                                  Ah, it keeps us of the street…

                                  ii  libgsoap-kopano-2.8.109               2.8.109-0+1.3                         amd64        Runtime libraries for gSOAP
                                  ii  libgsoap-kopano-2.8.83                2.8.83-0+1.2                          amd64        Runtime libraries for gSOAP
                                  

                                  should be only 1 libgsoap-kopano here only 2.8.109-0+1.3

                                  thats why i use apt-get dist-upgrade if i upgrade kopano.
                                  That does help a bit.

                                  A Former User 1 Reply Last reply Reply Quote 0
                                  • A Former User
                                    A Former User @thctlo last edited by

                                    @thctlo

                                    Yes i understand. i remove the oldest package. I want to thank you for your help.

                                    Thanks a lot!

                                    kind regards,

                                    Chris Kruijntjens.

                                    1 Reply Last reply Reply Quote 0
                                    • First post
                                      Last post