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    Update kopano webapp V 5.0.0.6+1885.1 error

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    • A Former User
      A Former User @thctlo last edited by

      @thctlo said in Update kopano webapp V 5.0.0.6+1885.1 error:

      dpkg -l|grep kopano

      Output of command

      root@mail:~# dpkg -l|grep kopano
      ii  kopano-backup                              10.0.6.639.37a046acd-0+367.1          amd64        Utility to back up and restore Kopano stores
      ii  kopano-client                              10.0.6.639.37a046acd-0+393.1          amd64        Kopano MAPI provider library
      ii  kopano-common                              10.0.6.639.37a046acd-0+393.1          amd64        Shared files for Kopano services
      ii  kopano-dagent                              10.0.6.639.37a046acd-0+393.1          amd64        E-Mail Delivery Agent for Kopano Core
      ii  kopano-dagent-pytils                       10.0.6.639.37a046acd-0+367.1          amd64        Additional message handlers for kopano-dagent
      ii  kopano-gateway                             10.0.6.639.37a046acd-0+393.1          amd64        POP3 and IMAP Gateway for Kopano Core
      ii  kopano-ical                                10.0.6.639.37a046acd-0+393.1          amd64        ICal and CalDAV Gateway for Kopano Core
      ii  kopano-lang                                10.0.6.639.37a046acd-0+393.1          all          Translations for Kopano Core components
      ii  kopano-monitor                             10.0.6.639.37a046acd-0+393.1          amd64        Quota Monitor for Kopano Core
      ii  kopano-python-utils                        10.0.6.639.37a046acd-0+367.1          amd64        Additional Python-based command-line utils for Kopano Core
      ii  kopano-search                              10.0.6.639.37a046acd-0+367.1          amd64        Indexed search engine for Kopano Core
      ii  kopano-server                              10.0.6.639.37a046acd-0+393.1          amd64        Server component for Kopano Core
      ii  kopano-server-packages                     10.0.6.639.37a046acd-0+393.1          all          Metapackage to install the entire Kopano Core stack
      ii  kopano-spamd                               10.0.6.639.37a046acd-0+367.1          amd64        ICS-driven spam learning daemon for Kopano/SpamAssassin
      ii  kopano-spooler                             10.0.6.639.37a046acd-0+393.1          amd64        E-mail Spooler for Kopano Core
      ii  kopano-statsd                              10.0.6.639.37a046acd-0+393.1          amd64        Statistics aggregator for Kopano Core services
      ii  kopano-webapp                              5.0.0.60+1933.1                       all          New and improved WebApp for Kopano
      rc  kopano-webapp-plugin-filepreviewer         2.2.0.26+21.7                         all          Kopano File previewer plugin
      ii  kopano-webapp-plugin-files                 4.0.1.5+448.2                         all          Adds Files functionality to Kopano enabling access to WebDAV and other files backends.
      ii  kopano-webapp-plugin-filesbackend-owncloud 4.0.0.0+126.2                         all          Adds Owncloud specific functionality to Kopano Files plugin.
      ii  kopano-webapp-plugin-filesbackend-smb      4.0.0.0+94.2                          all          Adds Samba specific functionality to Kopano Files plugin.
      rc  kopano-webapp-plugin-mattermost            1.0.1+39.5                            all          Integrates Mattermost into WebApp
      ii  kopano-webapp-plugin-smime                 2.4.0.2+238.1                         all          Kopano WebApp S/MIME plugin
      ii  kopano-webapp-plugin-spell                 2.0.1.38+61.2                         all          Kopano WebApp Spellchecker plugin
      ii  kopano-webapp-plugin-spell-en              2.0.1.7+46.2                          all          Kopano WebApp Spellchecker English dictionary plugin
      ii  kopano-webapp-plugin-spell-nl              2.0.1.7+47.2                          all          Kopano WebApp Spellchecker Dutch dictionary plugin
      ii  libgsoap-kopano-2.8.109                    2.8.109-0+1.3                         amd64        Runtime libraries for gSOAP
      ii  libgsoap-kopano-2.8.83                     2.8.83-0+1.2                          amd64        Runtime libraries for gSOAP
      ii  libical-kopano3:amd64                      3.0.8-0+6.3                           amd64        iCalendar library implementation in C (runtime)
      ii  libvmime-kopano3                           0.9.2.96+3.10                         amd64        Library for working with MIME messages and IMAP/POP/SMTP
      rc  php-kopano-smime                           1.0.00+20.1                           amd64        PHP Kopano SMIME Extension extends the php-openssl functions.
      ii  python3-kopano                             10.0.6.639.37a046acd-0+367.1          all          High-level Python 3 bindings for Kopano
      ii  python3-kopano-search                      10.0.6.639.37a046acd-0+367.1          all          Kopano search module for Python 3
      ii  python3-kopano-utils                       10.0.6.639.37a046acd-0+367.1          all          Kopano utils modules for Python 3
      
      thctlo 1 Reply Last reply Reply Quote 0
      • thctlo
        thctlo @Guest last edited by

        @ckruijntjens said in Update kopano webapp V 5.0.0.6+1885.1 error:

        ii kopano-server-packages 10.0.6.639.37a046acd-0+393.1 all Metapackage to install the entire Kopano Core stack
        ii kopano-spamd 10.0.6.639.37a046acd-0+367.1 amd64 ICS-dri

        Ok, i see left overs…

        Try this : apt-get dist-upgrade --autoremove --purge
        now, one warning … here… --purge that also removed old config of removed packages.
        If ( as shown ) again all of kopano will be removed, then stop. dont use --purge.

        apt-get dist-upgrade --autoremove
        This is always a pain and this is how kopano keeps packaging… with errors in upgrades.
        As long the packages are missing some breaks and replaced in debian/control while packaging, the order when upgrading the packages might go wrong as you have now.

        most simple way to fix this is.
        apt remove --autoremove kopano-server-packages
        then manual check if everything if kopano and related is removed.
        vmime and few php onces are the blockers often.

        then its all gone and your using a local repo.
        and then just install it again.

        So, this is not your error, its a packaging problem that keeps coming back in the development packages so now and then.

        A Former User 1 Reply Last reply Reply Quote 0
        • A Former User
          A Former User @thctlo last edited by

          @thctlo said in Update kopano webapp V 5.0.0.6+1885.1 error:

          apt remove --autoremove kopano-server-packages

          Hi,

          Thanks for you reply. however i am running in a problem to upgrade the libical3 package.

          root@mail:~# apt dist-upgrade
          Reading package lists... Done
          Building dependency tree
          Reading state information... Done
          Calculating upgrade... Done
          The following packages will be upgraded:
            libical3
          1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
          Need to get 0 B/264 kB of archives.
          After this operation, 8,192 B of additional disk space will be used.
          Do you want to continue? [Y/n] y
          Get:1 file:/home/kopano  libical3 3.0.8-0+2.1 [264 kB]
          (Reading database ... 86885 files and directories currently installed.)
          Preparing to unpack .../libical3_3.0.8-0+2.1_amd64.deb ...
          Unpacking libical3:amd64 (3.0.8-0+2.1) over (3.0.5-0+3.2) ...
          dpkg: error processing archive /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb (--unpack):
           trying to overwrite '/usr/lib/x86_64-linux-gnu/libical-glib-kopano.so.3.0.8', which is also in package libical-kopano3:amd64 3.0.8-0+6.3
          dpkg-deb: error: paste subprocess was killed by signal (Broken pipe)
          Errors were encountered while processing:
           /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb
          E: Sub-process /usr/bin/dpkg returned an error code (1)
          root@mail:~# apt remove libical-kopano3
          Reading package lists... Done
          Building dependency tree
          Reading state information... Done
          The following packages will be REMOVED:
            libical-kopano3
          0 upgraded, 0 newly installed, 1 to remove and 1 not upgraded.
          After this operation, 1,295 kB disk space will be freed.
          Do you want to continue? [Y/n] y
          (Reading database ... 86884 files and directories currently installed.)
          Removing libical-kopano3:amd64 (3.0.8-0+6.3) ...
          Processing triggers for libc-bin (2.28-10) ...
          root@mail:~# apt dist-upgrade
          Reading package lists... Done
          Building dependency tree
          Reading state information... Done
          Calculating upgrade... Done
          The following packages will be upgraded:
            libical3
          1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
          Need to get 0 B/264 kB of archives.
          After this operation, 8,192 B of additional disk space will be used.
          Do you want to continue? [Y/n] y
          Get:1 file:/home/kopano  libical3 3.0.8-0+2.1 [264 kB]
          (Reading database ... 86871 files and directories currently installed.)
          Preparing to unpack .../libical3_3.0.8-0+2.1_amd64.deb ...
          Unpacking libical3:amd64 (3.0.8-0+2.1) over (3.0.5-0+3.2) ...
          Setting up libical3:amd64 (3.0.8-0+2.1) ...
          Processing triggers for libc-bin (2.28-10) ...
          root@mail:~#```
          
          
          A Former User 2 Replies Last reply Reply Quote 0
          • A Former User
            A Former User @Guest last edited by

            @ckruijntjens

            ps i did run your commands

            1 Reply Last reply Reply Quote 0
            • A Former User
              A Former User @Guest last edited by

              @ckruijntjens @thctlo

              if i remove the libical-kopano3 package and install the libical3… package latest version server wont start…

              thctlo 1 Reply Last reply Reply Quote 0
              • thctlo
                thctlo @Guest last edited by

                @ckruijntjens
                Ok, i see it… and this is/will be your next problem

                ii libgsoap-kopano-2.8.109 2.8.109-0+1.3 amd64 Runtime libraries for gSOAP
                ii libgsoap-kopano-2.8.83 2.8.83-0+1.2 amd64 Runtime libraries for gSOAP

                Remove the olded libgsoap-kopano-2.8.83

                but since there are more like this and suspect even more…
                Remove kopano and all it packages and install them back.

                Its a packaging problem.

                A Former User 1 Reply Last reply Reply Quote 0
                • A Former User
                  A Former User @thctlo last edited by A Former User

                  @thctlo

                  hi,

                  i removed all packages. but after i want to install everything again it still tries to install libical3?

                  The following additional packages will be installed:
                    catdoc kopano-backup kopano-client kopano-common kopano-dagent
                    kopano-dagent-pytils kopano-gateway kopano-ical kopano-lang kopano-monitor
                    kopano-python-utils kopano-search kopano-server kopano-spooler
                    libgsoap-kopano-2.8.109 libical3 libimagequant0 libkcarchiver0 libkcfreebusy0
                    libkcicalmapi0 libkcinetmapi0 libkcoidc0 libkcserver0 libkcsoap0 libs3-4
                    libtcmalloc-minimal4 libvmime-kopano3 libwebpdemux2 libwebpmux3 libxapian30
                    python3-bsddb3 python3-daemon python3-dateutil python3-kopano
                    python3-kopano-search python3-kopano-utils python3-lockfile python3-magic
                    python3-mapi python3-olefile python3-pil python3-xapian xapian-tools
                  Suggested packages:
                    python3-bsddb3-dbg python-lockfile-doc python-pil-doc python3-pil-dbg xapian-doc
                  The following NEW packages will be installed:
                    catdoc kopano-backup kopano-client kopano-common kopano-dagent
                    kopano-dagent-pytils kopano-gateway kopano-ical kopano-lang kopano-monitor
                    kopano-python-utils kopano-search kopano-server kopano-server-packages
                    kopano-spooler libgsoap-kopano-2.8.109 libical3 libimagequant0 libkcarchiver0
                    libkcfreebusy0 libkcicalmapi0 libkcinetmapi0 libkcoidc0 libkcserver0 libkcsoap0
                    libs3-4 libtcmalloc-minimal4 libvmime-kopano3 libwebpdemux2 libwebpmux3
                    libxapian30 python3-bsddb3 python3-daemon python3-dateutil python3-kopano
                    python3-kopano-search python3-kopano-utils python3-lockfile python3-magic
                    python3-mapi python3-olefile python3-pil python3-xapian xapian-tools
                  
                  

                  in the dependencies these files of libical3 are in the tar.gz package

                  ls -l libical
                  libical3_3.0.5-0+1.3_amd64.deb
                  libical3-dbgsym_3.0.5-0+1.3_amd64.deb
                  libical-dev_3.0.5-0+1.3_amd64.deb
                  libical-dev_3.0.8-0+6.3_amd64.deb
                  libical-doc_3.0.5-0+1.3_all.deb
                  libical-doc_3.0.8-0+6.3_all.deb
                  libical-kopano3_3.0.8-0+6.3_amd64.deb
                  libical-kopano3-dbgsym_3.0.8-0+6.3_amd64.deb

                  is this correct?

                  A Former User thctlo 2 Replies Last reply Reply Quote 0
                  • A Former User
                    A Former User @Guest last edited by

                    @ckruijntjens @thctlo

                    when i download all dependecie packages and do a upgrade after install all needed packages i seet his:

                    root@mail:/home/scripts# apt policy show libical3
                    libical3:
                      Installed: 3.0.5-0+1.3
                      Candidate: 3.0.8-0+2.1
                      Version table:
                         3.0.8-0+2.1 500
                            500 file:/home/kopano  Packages
                     *** 3.0.5-0+1.3 100
                            100 /var/lib/dpkg/status
                         3.0.4-3 500
                            500 http://deb.debian.org/debian buster/main amd64 Packages
                    

                    still a apckage problem?

                    root@mail:/home/scripts# apt upgrade
                    Reading package lists... Done
                    Building dependency tree
                    Reading state information... Done
                    Calculating upgrade... Done
                    The following packages will be upgraded:
                      libical3
                    1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
                    Need to get 0 B/264 kB of archives.
                    After this operation, 8,192 B of additional disk space will be used.
                    Do you want to continue? [Y/n] y
                    Get:1 file:/home/kopano  libical3 3.0.8-0+2.1 [264 kB]
                    (Reading database ... 86369 files and directories currently installed.)
                    Preparing to unpack .../libical3_3.0.8-0+2.1_amd64.deb ...
                    Unpacking libical3:amd64 (3.0.8-0+2.1) over (3.0.5-0+1.3) ...
                    dpkg: error processing archive /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb (--unpack):
                     trying to overwrite '/usr/lib/x86_64-linux-gnu/libical-glib-kopano.so.3.0.8', which is also in package libical-kopano3:amd64 3.0.8-0+6.3
                    dpkg-deb: error: paste subprocess was killed by signal (Broken pipe)
                    Errors were encountered while processing:
                     /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb
                    E: Sub-process /usr/bin/dpkg returned an error code (1)
                    root@mail:/home/scripts#
                    
                    
                    1 Reply Last reply Reply Quote 0
                    • thctlo
                      thctlo @Guest last edited by thctlo

                      @ckruijntjens In my opinion not.

                      Why ware there 2 version in there?

                      libical-doc_3.0.5-0+1.3_all.deb
                      libical-doc_3.0.8-0+6.3_all.deb
                      

                      i think thats a small kopano packaging bug also.

                      Unpacking libical3:amd64 (3.0.8-0+2.1) over (3.0.5-0+1.3) ...
                      dpkg: error processing archive /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb (--unpack):
                       trying to overwrite '/usr/lib/x86_64-linux-gnu/libical-glib-kopano.so.3.0.8', which is also in package libical-kopano3:amd64 3.0.8-0+6.3
                      

                      fix this one with :

                      dpkg -i --force-all /home/kopano/./download.kopano.io/community/dependencies:/kopano-dependencies/libical3_3.0.8-0+2.1_amd64.deb 
                      

                      Then after it, it fails, now do :
                      apt dist-upgrade

                      A Former User 1 Reply Last reply Reply Quote 0
                      • A Former User
                        A Former User @thctlo last edited by

                        @thctlo

                        Hi thanks for your reply. if i do this then after a reboot several kopano services fails to start…

                        is the packaging so buggy?

                        thctlo 1 Reply Last reply Reply Quote 0
                        • thctlo
                          thctlo @Guest last edited by

                          @ckruijntjens and why dont they start?
                          you checked logs why?
                          Did you unmask the kopano-servers/checked status on it.
                          because if services fail to start these get masked to not start next time.
                          but yes, it looks again like a packaging bug.

                          A Former User 1 Reply Last reply Reply Quote 0
                          • A Former User
                            A Former User @thctlo last edited by A Former User

                            @thctlo

                            Hi Yes,

                            several services fail with libical…

                            error while loading shared libraries: libical.so.3: cannot open shared object file

                            A Former User 1 Reply Last reply Reply Quote 0
                            • A Former User
                              A Former User @Guest last edited by A Former User

                              @ckruijntjens @thctlo @fbartels @tommy

                              @tommy also created a toppic for this? With the same error

                              /usr/sbin/kopano-dagent: error while loading shared libraries: libical.so.3: cannot open shared object file: No such file or dir```

                              and several other services break.

                              thctlo 1 Reply Last reply Reply Quote 0
                              • thctlo
                                thctlo @Guest last edited by thctlo

                                @ckruijntjens said in Update kopano webapp V 5.0.0.6+1885.1 error:

                                nt: error while loading shared libraries: libical.so.3: cannot open

                                if it still happens there is still old and new packages mixed…

                                remove again and go through the packages kopano installed.
                                get latest from the download site.
                                re-create the local apt, make sure its clean before you add new.

                                try again, i’ll see if i can do a quick setup and reproduce it.

                                1 Reply Last reply Reply Quote 0
                                • A Former User
                                  A Former User @thctlo last edited by

                                  @thctlo said in Update kopano webapp V 5.0.0.6+1885.1 error:

                                  dpkg -l|grep kopano

                                  Hi @thctlo and @fbartels i think all is ok now again. Could you look at the installed packages to see if i am correct please?

                                  ii  kopano-backup                         10.0.6.687.ff762b1fb-0+393.1          amd64        Utility to back up and restore Kopano stores
                                  ii  kopano-client                         10.0.6.687.ff762b1fb-0+421.1          amd64        Kopano MAPI provider library
                                  ii  kopano-common                         10.0.6.687.ff762b1fb-0+421.1          amd64        Shared files for Kopano services
                                  ii  kopano-dagent                         10.0.6.687.ff762b1fb-0+421.1          amd64        E-Mail Delivery Agent for Kopano Core
                                  ii  kopano-dagent-pytils                  10.0.6.687.ff762b1fb-0+393.1          amd64        Additional message handlers for kopano-dagent
                                  ii  kopano-gateway                        10.0.6.687.ff762b1fb-0+421.1          amd64        POP3 and IMAP Gateway for Kopano Core
                                  ii  kopano-ical                           10.0.6.687.ff762b1fb-0+421.1          amd64        ICal and CalDAV Gateway for Kopano Core
                                  ii  kopano-lang                           10.0.6.687.ff762b1fb-0+421.1          all          Translations for Kopano Core components
                                  ii  kopano-monitor                        10.0.6.687.ff762b1fb-0+421.1          amd64        Quota Monitor for Kopano Core
                                  ii  kopano-python-utils                   10.0.6.687.ff762b1fb-0+393.1          amd64        Additional Python-based command-line utils for Kopano Core
                                  ii  kopano-search                         10.0.6.687.ff762b1fb-0+393.1          amd64        Indexed search engine for Kopano Core
                                  ii  kopano-server                         10.0.6.687.ff762b1fb-0+421.1          amd64        Server component for Kopano Core
                                  ii  kopano-server-packages                10.0.6.687.ff762b1fb-0+421.1          all          Metapackage to install the entire Kopano Core stack
                                  ii  kopano-spamd                          10.0.6.687.ff762b1fb-0+393.1          amd64        ICS-driven spam learning daemon for Kopano/SpamAssassin
                                  ii  kopano-spooler                        10.0.6.687.ff762b1fb-0+421.1          amd64        E-mail Spooler for Kopano Core
                                  ii  kopano-statsd                         10.0.6.687.ff762b1fb-0+421.1          amd64        Statistics aggregator for Kopano Core services
                                  ii  kopano-webapp                         5.0.0.74+1943.1                       all          New and improved WebApp for Kopano
                                  rc  kopano-webapp-plugin-filepreviewer    2.2.0.26+21.7                         all          Kopano File previewer plugin
                                  ii  kopano-webapp-plugin-files            4.0.1.5+448.2                         all          Adds Files functionality to Kopano enabling access to WebDAV and other files backends.
                                  ii  kopano-webapp-plugin-filesbackend-smb 4.0.0.0+94.2                          all          Adds Samba specific functionality to Kopano Files plugin.
                                  ii  kopano-webapp-plugin-htmleditor-jodit 0.2.0.7+34.2                          all          Kopano WebApp Jodit HHTML Editor plugin
                                  rc  kopano-webapp-plugin-mattermost       1.0.1+39.5                            all          Integrates Mattermost into WebApp
                                  ii  kopano-webapp-plugin-smime            2.4.0.2+238.1                         all          Kopano WebApp S/MIME plugin
                                  rc  kopano-webapp-plugin-spell            2.0.1.38+61.2                         all          Kopano WebApp Spellchecker plugin
                                  ii  libgsoap-kopano-2.8.109               2.8.109-0+1.3                         amd64        Runtime libraries for gSOAP
                                  ii  libgsoap-kopano-2.8.83                2.8.83-0+1.2                          amd64        Runtime libraries for gSOAP
                                  ii  libvmime-kopano3                      0.9.2.96+3.10                         amd64        Library for working with MIME messages and IMAP/POP/SMTP
                                  rc  php-kopano-smime                      1.0.00+20.1                           amd64        PHP Kopano SMIME Extension extends the php-openssl functions.
                                  ii  python3-kopano                        10.0.6.687.ff762b1fb-0+393.1          all          High-level Python 3 bindings for Kopano
                                  ii  python3-kopano-search                 10.0.6.687.ff762b1fb-0+393.1          all          Kopano search module for Python 3
                                  ii  python3-kopano-utils                  10.0.6.687.ff762b1fb-0+393.1          all          Kopano utils modules for Python 3
                                  
                                  thctlo 2 Replies Last reply Reply Quote 0
                                  • thctlo
                                    thctlo @Guest last edited by

                                    @ckruijntjens good to hear its fix.

                                    1 Reply Last reply Reply Quote 0
                                    • thctlo
                                      thctlo @Guest last edited by

                                      @ckruijntjens
                                      Just do verify all packages with rc in that list.

                                      apt policy $package

                                      This is still not correct, i still dont understand why kopano isnt fixing this.
                                      all this needs is a small change in there version numbering of libgsoap-kopano

                                      And it upgraded with ever new 2.8 package…
                                      Ah, it keeps us of the street…

                                      ii  libgsoap-kopano-2.8.109               2.8.109-0+1.3                         amd64        Runtime libraries for gSOAP
                                      ii  libgsoap-kopano-2.8.83                2.8.83-0+1.2                          amd64        Runtime libraries for gSOAP
                                      

                                      should be only 1 libgsoap-kopano here only 2.8.109-0+1.3

                                      thats why i use apt-get dist-upgrade if i upgrade kopano.
                                      That does help a bit.

                                      A Former User 1 Reply Last reply Reply Quote 0
                                      • A Former User
                                        A Former User @thctlo last edited by

                                        @thctlo

                                        Yes i understand. i remove the oldest package. I want to thank you for your help.

                                        Thanks a lot!

                                        kind regards,

                                        Chris Kruijntjens.

                                        1 Reply Last reply Reply Quote 0
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