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    Error in receiving calendar invites - Kopano 8.7.5 - final release

    Kopano Groupware Core
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    • mcostan
      mcostan last edited by

      moved back to 8.7.5 and the problem reoccurs.

      If I send a calendar invite from Kopano Webapp to any external company using Outlook the message is received as above.

      Therefore as far as I can see 8.7.5 is broken.

      1 Reply Last reply Reply Quote 0
      • mcostan
        mcostan last edited by

        I would appreciate some help with this as otherwise I have to roll back to 8.6 permanently.

        1 Reply Last reply Reply Quote 0
        • thctlo
          thctlo last edited by

          @mcostan said in Error in receiving calendar invites - Kopano 8.7.5 - final release:

          (note I downloaded it from the final repository).

          (note I downloaded it from the final repository). << Contact kopano support, your paying for it.

          1 Reply Last reply Reply Quote 0
          • mcostan
            mcostan last edited by

            no, I don’t have support.

            What I am however surprised is that nobody has had this issue?

            1 Reply Last reply Reply Quote 0
            • Manfred
              Manfred Kopano last edited by

              Hi @mcostan,

              I was not able to reproduce it with KC 8.7.5, Webapp 3.5.10.2410+1355.1, Z-Push 2.5.1, Outlook 2013 + KOE 2.0.340.

              Does the invitee using Outlook also has KOE installed? Is he using Outlook over ActiveSync at all? If yes, please provide WBXML level Z-Push log of the item being synced to Outlook.

              Manfred

              mcostan 3 Replies Last reply Reply Quote 0
              • mcostan
                mcostan @Manfred last edited by

                @Manfred

                Hi Manfred,

                This happens when from Kopano Webapp I send a calendar invitation to an external internet address

                more specificaly

                name.surname@ukmajorbank.com

                Which is where I work (my day job).

                I am under the impression that the ukmajorbank.com uses Microsoft Exchange to receive the messages.

                Instead of in Outlook seeing a calendar invitation, I see the message above.

                Therefore no z-push is involved…

                1 Reply Last reply Reply Quote 0
                • mcostan
                  mcostan @Manfred last edited by mcostan

                  @Manfred

                  This is the message that works. Name of the bank removed.

                  One meeting invite has been sent with 8.6 and one with 8.7

                  Delivered to the same destination email address (me working at the bank in question, i.e. my day job email address).

                  Received: from mgwlspet03f006.machine.group (10.127.117.75) by
                   EXCLGVIRTUAL004.Global.SOMEBANK.Com (10.126.197.90) with Microsoft SMTP
                   Server (TLS) id 8.3.515.0; Fri, 4 Oct 2019 08:06:12 +0100
                  X-From-Internet:
                  LexicalCheck: NOTOK
                  X-ExtLoop1: 1
                  X-IronPort-AV: E=Sophos;i="5.67,255,1566860400"; 
                     d="scan'208";a="108575162"
                  IronPort-PHdr: =?us-ascii?q?9a23=3AFUcbBBwnrTLUZiHXCy+N+z0EezQntrPoPwUc9p?=
                   =?us-ascii?q?sgjfdUf7+++4j5ZhyFt/B9ylrERp7S5P9AguDN9avnXD9I+o6P5WgLa4cEMn?=
                   =?us-ascii?q?1NwYUNkhY+DdTAVAvnK+HndWlgTJ0EUVJ+5Hi0PExcEt24bFrX8DW+6jsbGx?=
                   =?us-ascii?q?O3MgQ9L+jrE4jZgsjy2eG08pvYbkNDgz/1BNE6ZBm7tgTesMAKjJAqd+BokU?=
                   =?us-ascii?q?eP+yEXPb4NmSthPhqLkgz559us8ZIr6ClWt/87toYlM+2yZKEkVfpdBTUiPX?=
                   =?us-ascii?q?oy4ZjiuQfKSwCC6j4SU2MflBFFRQPC6UKyUpTwt378sexwkGmfMNbtRL85ET?=
                   =?us-ascii?q?Kl8+9wSRDuhStGZHZckimfhsl5lqkOphWnqlQ/xYmceoyeM+ByP+vdcNoWSH?=
                   =?us-ascii?q?AHUNxWUnlIDp21aYACA68PPOBRqYLw4VAJqBY=3D?=
                  X-IPAS-Result: =?us-ascii?q?A0FrBAAX75Zd/+RiSQplHgEGEoQCgWNGhBhZiCmIehOSM?=
                   =?us-ascii?q?IdQCQEBAQEBAQEBAQMFLQIBAYQ9AQyCPiNLAgMJAQEBAwEBAQIBBQMBAgJph?=
                   =?us-ascii?q?GtOhiMWEWsTNQI0HwQIGwkRhQ+fAIFZAYwxAQEBc4EyGgKIYzl/EAkBgw+FU?=
                   =?us-ascii?q?IRxHYEjP4FEhByCe4NXMoImBK04gi1plEoMaYE1AYtiFAOLFgYRQIMcT4U0n?=
                   =?us-ascii?q?hSCDIFYcBWCWgFNTxCQKUOBWo8iAYEiAQE?=
                  Received: from unknown (HELO mail6.bemta25.messagelabs.com) ([10.73.98.228])
                    by mgwlspet03f006.machine.group with ESMTP/TLS/ECDHE-RSA-AES256-GCM-SHA384;
                   04 Oct 2019 08:06:12 +0100
                  Return-Path: <marco@advanced-finance.com>
                  Received: from [46.226.52.193] (using TLSv1.2 with cipher
                   DHE-RSA-AES256-GCM-SHA384 (256 bits)) by
                   server-5.bemta.az-b.eu-west-1.aws.symcld.net id F4/DB-04297-46FE69D5; Fri, 04
                   Oct 2019 07:06:12 +0000
                  Authentication-Results: mx.messagelabs.com; spf=pass 
                    (server-5.tower-281.messagelabs.com: domain of advanced-finance.com 
                    designates 5.134.127.234 as permitted sender) 
                    smtp.mailfrom=advanced-finance.com; dkim=none (message not signed); 
                    dmarc=none (no record) header.from=advanced-finance.com
                  X-Brightmail-Tracker: H4sIAAAAAAAAA+NgFuplleJIrShJLcpLzFFi42Jhbat/pZv8flq
                    swYmZ0hbfX69hdmD02NHoEMAYxZqZl5RfkcCasWPRfNaCU7wVj3+uZG9gvMXTxcjFISTwg0ni
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                    FKckWioxVxUnAgACtl4h6ADAAA=
                  X-Env-Sender: marco@advanced-finance.com
                  X-Msg-Ref: server-5.tower-281.messagelabs.com!1570172770!124541!1
                  X-Originating-IP: [5.134.127.234]
                  X-SpamReason: No, hits=0.2 required=7.0 tests=newsletters: ,
                    FROM_EXCESS_QP,RCVD_ILLEGAL_IP
                  X-StarScan-Received:
                  X-StarScan-Version: 9.43.12; banners=-,-,-
                  X-VirusChecked: Checked
                  Received: (qmail 23811 invoked from network); 4 Oct 2019 07:06:11 -0000
                  Received: from it2.advanced-finance.com (HELO it2.advanced-finance.com)
                   (5.134.127.234)  by server-5.tower-281.messagelabs.com with
                   ECDHE-RSA-AES256-GCM-SHA384 encrypted SMTP; 4 Oct 2019 07:06:11 -0000
                  Received: from mrc-ubz64.advanced-finance.com (host-80-43-203-28.as13285.net
                   [80.43.203.28]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384
                   (256/256 bits)) (No client certificate requested) (Authenticated sender:
                   smtp) by it2.advanced-finance.com (Postfix) with ESMTPSA id 370A843125 for
                   <Marco.Costantino@anaddress.com>; Fri,  4 Oct 2019 07:06:10 +0000 (UTC)
                  Received: from mrc-cnt7.advanced-finance.com (mrc-cnt7 [192.168.0.134]) by
                   mrc-ubz64.advanced-finance.com (8.15.2/8.14.4/Debian-8) with ESMTP id
                   x94768Ta002485 for <anaddress>; Fri, 4 Oct 2019
                   08:06:09 +0100
                  Received: from mrc-ubz64 (mrc-ubz1 [192.168.0.137]) by
                   mrc-cnt7.advanced-finance.com (8.14.7/8.14.7) with ESMTP id x9471kKk029442
                   for <anadress>; Fri, 4 Oct 2019 08:01:47 +0100
                  Received: by mrc-ubz64 (kopano-spooler) with MAPI; Fri, 4 Oct 2019 08:01:46
                   +0100
                  Subject: bla
                  From: =?UTF-8?Q?Marco_Costantino?= <marco@advanced-finance.com>
                  To: =?UTF-8?Q?Marco_Costantino?= <anaddress>
                  
                  
                  
                  
                  1 Reply Last reply Reply Quote 0
                  • mcostan
                    mcostan @Manfred last edited by

                    @Manfred

                    This is the same sent with 8.7.5 that doesn’t:

                    Received: from MGWLSPET03F001.machine.group (10.127.112.172) by
                     EXCLGVIRTUAL00D.Global.ABANK.Com (10.125.226.13) with Microsoft SMTP
                     Server (TLS) id 8.3.515.0; Fri, 4 Oct 2019 08:18:47 +0100
                    X-From-Internet:
                    LexicalCheck: NOTOK
                    X-ExtLoop1: 1
                    X-IronPort-AV: E=Sophos;i="5.67,255,1566860400"; 
                       d="scan'208";a="515781903"
                    IronPort-PHdr: =?us-ascii?q?9a23=3AnnLzPx8Wuidlpf9uRHGN82YQeigqvan1NQcJ65?=
                     =?us-ascii?q?0hzqhDabmn44+4bBeN4OUriVLSRozU5vZNgfGQuKflCiQb+ZjUqHkZa9QpNV?=
                     =?us-ascii?q?dNyd4bhRItGovfVgvnK+HndWlgQJ0EUVJ+5Hi0PExcEt24bFrX8DW+6jsbGx?=
                     =?us-ascii?q?O3MgQ9L+jrE4jZgsjy2eG08pvYbkNDgz/1BNE6ZBm7tgTesMAKjJAqd+BokU?=
                     =?us-ascii?q?eP+yEXPb4NmSthPhqLkgz559us8ZIr6ClWt/87toYlM+2yZKEkVfpdBTUiPX?=
                     =?us-ascii?q?oy4ZjiuQfKSwCC6j4SU2MflBFFRQPC6UKyUpTwt378sexwkGmfMNbtRL85ET?=
                     =?us-ascii?q?Kl8+9wSRDuhStGZHZckimfhsl5lqkOphWnqlQ/xYmceoyeM+ByP+vdcNoWSH?=
                     =?us-ascii?q?AHUNxWUnlIDp21aYACA68PPOBRqYLw4VAJqBY=3D?=
                    X-IPAS-Result: =?us-ascii?q?A0EwAABO8ZZd/+RiSQpkHQEBBQEMBQGBVAcBCwGCGoFjR?=
                     =?us-ascii?q?oQYWYgpiQ6SMIUAVYFpEgkBAQEBAQEBAQEDBS0CAQGEPQGCSiM1CA4CAwkBA?=
                     =?us-ascii?q?QEDAQEBAgEFAwECAmmEa0oEhiIBFhEPAVsTDQImAjQrJBGFD55sgVkBjDEBA?=
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                     =?us-ascii?q?IIeAYtiFAOLHIcOoHaBVAE3gVhwFYJaAQFMTxCQKUOBWo8iAYEiAQE?=
                    Content-Type: multipart/mixed;
                     boundary="===============4795942572243071035=="
                    Received: from unknown (HELO mail6.bemta26.messagelabs.com) ([10.73.98.228])
                      by MGWLSPET03F001.machine.group with ESMTP/TLS/ECDHE-RSA-AES256-GCM-SHA384;
                     04 Oct 2019 08:18:45 +0100
                    Return-Path: <marco@advanced-finance.com>
                    Received: from [85.158.142.196] (using TLSv1.2 with cipher
                     DHE-RSA-AES256-GCM-SHA384 (256 bits)) by
                     server-4.bemta.az-b.eu-central-1.aws.symcld.net id 54/15-26481-552F69D5; Fri,
                     04 Oct 2019 07:18:45 +0000
                    Authentication-Results: mx.messagelabs.com; spf=pass 
                      (server-27.tower-241.messagelabs.com: domain of advanced-finance.com 
                      designates 5.134.127.234 as permitted sender) 
                      smtp.mailfrom=advanced-finance.com; dkim=none (message not signed); 
                      dmarc=none (no record) header.from=advanced-finance.com
                    X-Brightmail-Tracker: H4sIAAAAAAAAA+NgFvrKIsWRWlGSWpSXmKPExsXC2lb/Sjfk07R
                      Yg/0nzCy+v17D7MDosaPRIYAxijUzLym/IoE149X7HewF8zgqzi5+wdbA+Im9i5GLQ0jgB5PE
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                    X-Env-Sender: marco@advanced-finance.com
                    X-Msg-Ref: server-27.tower-241.messagelabs.com!1570173524!74931!1
                    X-Originating-IP: [5.134.127.234]
                    X-SpamReason: No, hits=0.2 required=7.0 tests=RCVD_ILLEGAL_IP
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                    X-VirusChecked: Checked
                    Received: (qmail 21027 invoked from network); 4 Oct 2019 07:18:44 -0000
                    Received: from it2.advanced-finance.com (HELO it2.advanced-finance.com)
                     (5.134.127.234)  by server-27.tower-241.messagelabs.com with
                     ECDHE-RSA-AES256-GCM-SHA384 encrypted SMTP; 4 Oct 2019 07:18:44 -0000
                    Received: from mrc-ubz64.advanced-finance.com (host-80-43-203-28.as13285.net
                     [80.43.203.28]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384
                     (256/256 bits)) (No client certificate requested) (Authenticated sender:
                     smtp) by it2.advanced-finance.com (Postfix) with ESMTPSA id BA69B43125 for
                     <Marco.Costantino@ABANK.com>; Fri,  4 Oct 2019 07:18:43 +0000 (UTC)
                    Received: from mrc-cnt7.advanced-finance.com (mrc-cnt7 [192.168.0.134]) by
                     mrc-ubz64.advanced-finance.com (8.15.2/8.14.4/Debian-8) with ESMTP id
                     x947IgED002115 for <Marco.Costantino@SOMEBANK.com>; Fri, 4 Oct 2019
                     08:18:43 +0100
                    Received: from mrc-ubz64 (mrc-ubz1 [192.168.0.137]) by
                     mrc-cnt7.advanced-finance.com (8.14.7/8.14.7) with ESMTP id x947G71i000621
                     for <Marco.Costantino@SOMEBANK.com>; Fri, 4 Oct 2019 08:16:07 +0100
                    Received: by mrc-ubz64 (kopano-spooler) with MAPI; Fri, 4 Oct 2019 08:16:07
                     +0100
                    Subject: Ripaga
                    From: Marco Costantino <marco@advanced-finance.com>
                    To: Marco Costantino <Marco.Costantino@blabla.com>
                    Date: Fri, 4 Oct 2019 07:16:07 +0000
                    MIME-Version: 1.0
                    X-Priority: 3 (Normal)
                    X-Mailer: Kopano 8.7.5
                    Message-ID: <kcRK.AAAAAKUJbXw/QE9nmFedZQ7hP8EBAAAABQAAADmCKER/QEdEtprlhKf8PdYAAAAA.gJUAl4N61QE=@mrc-ubz64>
                    X-yoursite-MailScanner-Information: Please contact the ISP for more information
                    X-yoursite-MailScanner-ID: x947G71i000621
                    X-yoursite-MailScanner: Found to be clean
                    X-yoursite-MailScanner-From: marco@advanced-finance.com
                    X-Spam-Status: No
                    
                    
                    
                    
                    1 Reply Last reply Reply Quote 0
                    • Manfred
                      Manfred Kopano last edited by

                      Hi @mcostan,

                      sorry, but I’m not able to help you here. I’m a Z-Push developer and not familiar with core implementation. However I’m quite sure that the problem is not with the email headers, but rather with its body. Did you compare them from Sent Items for KC 8.6 and 8.7?

                      Manfred

                      mcostan 1 Reply Last reply Reply Quote 0
                      • mcostan
                        mcostan @Manfred last edited by

                        @Manfred

                        Manfred,

                        The topic should definitely be moved to Core.

                        Summary: It is rather random.

                        I haven’t been able to pin point when and where it happens.

                        Two messages appear in the destination (remote bank) outlook and they look the same but one and the other doesn’t.

                        I’ll have to keep trying till I find some consistently reproducible error.

                        I do think there is a problem somewhere (likely to be in Kopano-core) as I have never seen this happening before with 8.6

                        As I said working in that bank is my day job therefore I send myself plenty of invites from Kopano to there and I have only ever seen this happening after I recently upgraded to 8.7.5

                        I’ll report back any problems if I find them again

                        Thank you very much for your help as always.

                        1 Reply Last reply Reply Quote 1
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