Error in receiving calendar invites - Kopano 8.7.5 - final release

mcostan

I reverted back to 8.6 (although with the same database I had on 8.7 just removing the versions entry) and the calendar invites received in Outlook are back to normal.

Therefore I do believe this is a bug in Kopano 8.7.5 production version (note I downloaded it from the final repository).

Please could someone have a look at this?

Thank you.

mcostan

moved back to 8.7.5 and the problem reoccurs.

If I send a calendar invite from Kopano Webapp to any external company using Outlook the message is received as above.

Therefore as far as I can see 8.7.5 is broken.

mcostan

I would appreciate some help with this as otherwise I have to roll back to 8.6 permanently.

thctlo

@mcostan said in Error in receiving calendar invites - Kopano 8.7.5 - final release:

(note I downloaded it from the final repository).

(note I downloaded it from the final repository). << Contact kopano support, your paying for it.

mcostan

no, I don’t have support.

What I am however surprised is that nobody has had this issue?

Manfred

Hi @mcostan,

I was not able to reproduce it with KC 8.7.5, Webapp 3.5.10.2410+1355.1, Z-Push 2.5.1, Outlook 2013 + KOE 2.0.340.

Does the invitee using Outlook also has KOE installed? Is he using Outlook over ActiveSync at all? If yes, please provide WBXML level Z-Push log of the item being synced to Outlook.

Manfred

mcostan

@Manfred

Hi Manfred,

This happens when from Kopano Webapp I send a calendar invitation to an external internet address

more specificaly

name.surname@ukmajorbank.com

Which is where I work (my day job).

I am under the impression that the ukmajorbank.com uses Microsoft Exchange to receive the messages.

Instead of in Outlook seeing a calendar invitation, I see the message above.

Therefore no z-push is involved…

mcostan

@Manfred

This is the message that works. Name of the bank removed.

One meeting invite has been sent with 8.6 and one with 8.7

Delivered to the same destination email address (me working at the bank in question, i.e. my day job email address).

Received: from mgwlspet03f006.machine.group (10.127.117.75) by
 EXCLGVIRTUAL004.Global.SOMEBANK.Com (10.126.197.90) with Microsoft SMTP
 Server (TLS) id 8.3.515.0; Fri, 4 Oct 2019 08:06:12 +0100
X-From-Internet:
LexicalCheck: NOTOK
X-ExtLoop1: 1
X-IronPort-AV: E=Sophos;i="5.67,255,1566860400"; 
   d="scan'208";a="108575162"
IronPort-PHdr: =?us-ascii?q?9a23=3AFUcbBBwnrTLUZiHXCy+N+z0EezQntrPoPwUc9p?=
 =?us-ascii?q?sgjfdUf7+++4j5ZhyFt/B9ylrERp7S5P9AguDN9avnXD9I+o6P5WgLa4cEMn?=
 =?us-ascii?q?1NwYUNkhY+DdTAVAvnK+HndWlgTJ0EUVJ+5Hi0PExcEt24bFrX8DW+6jsbGx?=
 =?us-ascii?q?O3MgQ9L+jrE4jZgsjy2eG08pvYbkNDgz/1BNE6ZBm7tgTesMAKjJAqd+BokU?=
 =?us-ascii?q?eP+yEXPb4NmSthPhqLkgz559us8ZIr6ClWt/87toYlM+2yZKEkVfpdBTUiPX?=
 =?us-ascii?q?oy4ZjiuQfKSwCC6j4SU2MflBFFRQPC6UKyUpTwt378sexwkGmfMNbtRL85ET?=
 =?us-ascii?q?Kl8+9wSRDuhStGZHZckimfhsl5lqkOphWnqlQ/xYmceoyeM+ByP+vdcNoWSH?=
 =?us-ascii?q?AHUNxWUnlIDp21aYACA68PPOBRqYLw4VAJqBY=3D?=
X-IPAS-Result: =?us-ascii?q?A0FrBAAX75Zd/+RiSQplHgEGEoQCgWNGhBhZiCmIehOSM?=
 =?us-ascii?q?IdQCQEBAQEBAQEBAQMFLQIBAYQ9AQyCPiNLAgMJAQEBAwEBAQIBBQMBAgJph?=
 =?us-ascii?q?GtOhiMWEWsTNQI0HwQIGwkRhQ+fAIFZAYwxAQEBc4EyGgKIYzl/EAkBgw+FU?=
 =?us-ascii?q?IRxHYEjP4FEhByCe4NXMoImBK04gi1plEoMaYE1AYtiFAOLFgYRQIMcT4U0n?=
 =?us-ascii?q?hSCDIFYcBWCWgFNTxCQKUOBWo8iAYEiAQE?=
Received: from unknown (HELO mail6.bemta25.messagelabs.com) ([10.73.98.228])
  by mgwlspet03f006.machine.group with ESMTP/TLS/ECDHE-RSA-AES256-GCM-SHA384;
 04 Oct 2019 08:06:12 +0100
Return-Path: <marco@advanced-finance.com>
Received: from [46.226.52.193] (using TLSv1.2 with cipher
 DHE-RSA-AES256-GCM-SHA384 (256 bits)) by
 server-5.bemta.az-b.eu-west-1.aws.symcld.net id F4/DB-04297-46FE69D5; Fri, 04
 Oct 2019 07:06:12 +0000
Authentication-Results: mx.messagelabs.com; spf=pass 
  (server-5.tower-281.messagelabs.com: domain of advanced-finance.com 
  designates 5.134.127.234 as permitted sender) 
  smtp.mailfrom=advanced-finance.com; dkim=none (message not signed); 
  dmarc=none (no record) header.from=advanced-finance.com
X-Brightmail-Tracker: H4sIAAAAAAAAA+NgFuplleJIrShJLcpLzFFi42Jhbat/pZv8flq
  swYmZ0hbfX69hdmD02NHoEMAYxZqZl5RfkcCasWPRfNaCU7wVj3+uZG9gvMXTxcjFISTwg0ni
  /YMNLBDOK0aJP1fOMEI4ZxglZq44z9rFyAnkBEk0dz1nBrGFBXgkXr5Yyg5iswnYS+xouwMWF
  xFwlZjZ3M8GYrMIqEg8ftEGVMPBwSsgKPF3hzBImFkgReLz4ScsILaEgJjEhHW/mGHsP1dWgr
  XyCthK/L78hAki7i/R3v2BDcLWlGhseM0MY29bfQ4qbi7RNuU9lC0osfP5BbYJjEKzEDbPQrI
  ZJMwsoC6xfp4QRFhbYtnC18wQtpXEy7mrWCBseYnmrbOZFzCyrWK0SCrKTM8oyU3MzNE1NDDQ
  NTQ00jW0tNQ1MjLUS6zSTdJLLdUtTy0u0QVyy4v1iitzk3NS9PJSSzYxAmMmpeD43R2M24+81
  jvEKMnBpCTKe7h+aqwQX1J+SmVGYnFGfFFpTmrxIUYZDg4lCd6/r6fFCgkWpaanVqRl5gDjFy
  YtwcGjJMLb+gYozVtckJhbnJkOkTrFqMux9ui8RcxCLHn5ealS4rz5IEUCIEUZpXlwI2Cp5BK
  jrJQwLyMDA4MQT0FqUW5mCar8K0ZxDkYlYV4PkCk8mXklcJuAiQPofhFe66jJIEeUJCKkpBqY
  Eqfvqp//9+j85m/bT3EmJzlM91r099nLfTYF9x0Wr+Xu8+34xXfJ9/2Hq06T30gFrT+x8IJ2h
  /7Cs5V3DrdtWcnJEd29jPvbE7XbtzIeCN22fP7CvnOBItMR7RL15Q/j437cSVn1NOV+dd/Oxx
  y/6h7mMK562D2tLerifYbp6YzLK2WkfneapSR8mXY40m/6vaSv+0Sfrqk9uq1OQXTFYoYpDht
  fTfkXLlBx8M3yD76cLdee5M0WPrhBkDVWPOB5zYoLSqyMN93UBBe5feP8xrdGWfxF1K5wT74t
  z4t+qcuoXQ6c8cTu9/RHJ37xH1z5vCHnr9/seXr9P9Yy/m1vrlvguP9A/az1G1TsnTfvn+aox
  FKckWioxVxUnAgACtl4h6ADAAA=
X-Env-Sender: marco@advanced-finance.com
X-Msg-Ref: server-5.tower-281.messagelabs.com!1570172770!124541!1
X-Originating-IP: [5.134.127.234]
X-SpamReason: No, hits=0.2 required=7.0 tests=newsletters: ,
  FROM_EXCESS_QP,RCVD_ILLEGAL_IP
X-StarScan-Received:
X-StarScan-Version: 9.43.12; banners=-,-,-
X-VirusChecked: Checked
Received: (qmail 23811 invoked from network); 4 Oct 2019 07:06:11 -0000
Received: from it2.advanced-finance.com (HELO it2.advanced-finance.com)
 (5.134.127.234)  by server-5.tower-281.messagelabs.com with
 ECDHE-RSA-AES256-GCM-SHA384 encrypted SMTP; 4 Oct 2019 07:06:11 -0000
Received: from mrc-ubz64.advanced-finance.com (host-80-43-203-28.as13285.net
 [80.43.203.28]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384
 (256/256 bits)) (No client certificate requested) (Authenticated sender:
 smtp) by it2.advanced-finance.com (Postfix) with ESMTPSA id 370A843125 for
 <Marco.Costantino@anaddress.com>; Fri,  4 Oct 2019 07:06:10 +0000 (UTC)
Received: from mrc-cnt7.advanced-finance.com (mrc-cnt7 [192.168.0.134]) by
 mrc-ubz64.advanced-finance.com (8.15.2/8.14.4/Debian-8) with ESMTP id
 x94768Ta002485 for <anaddress>; Fri, 4 Oct 2019
 08:06:09 +0100
Received: from mrc-ubz64 (mrc-ubz1 [192.168.0.137]) by
 mrc-cnt7.advanced-finance.com (8.14.7/8.14.7) with ESMTP id x9471kKk029442
 for <anadress>; Fri, 4 Oct 2019 08:01:47 +0100
Received: by mrc-ubz64 (kopano-spooler) with MAPI; Fri, 4 Oct 2019 08:01:46
 +0100
Subject: bla
From: =?UTF-8?Q?Marco_Costantino?= <marco@advanced-finance.com>
To: =?UTF-8?Q?Marco_Costantino?= <anaddress>

mcostan

@Manfred

This is the same sent with 8.7.5 that doesn’t:

Received: from MGWLSPET03F001.machine.group (10.127.112.172) by
 EXCLGVIRTUAL00D.Global.ABANK.Com (10.125.226.13) with Microsoft SMTP
 Server (TLS) id 8.3.515.0; Fri, 4 Oct 2019 08:18:47 +0100
X-From-Internet:
LexicalCheck: NOTOK
X-ExtLoop1: 1
X-IronPort-AV: E=Sophos;i="5.67,255,1566860400"; 
   d="scan'208";a="515781903"
IronPort-PHdr: =?us-ascii?q?9a23=3AnnLzPx8Wuidlpf9uRHGN82YQeigqvan1NQcJ65?=
 =?us-ascii?q?0hzqhDabmn44+4bBeN4OUriVLSRozU5vZNgfGQuKflCiQb+ZjUqHkZa9QpNV?=
 =?us-ascii?q?dNyd4bhRItGovfVgvnK+HndWlgQJ0EUVJ+5Hi0PExcEt24bFrX8DW+6jsbGx?=
 =?us-ascii?q?O3MgQ9L+jrE4jZgsjy2eG08pvYbkNDgz/1BNE6ZBm7tgTesMAKjJAqd+BokU?=
 =?us-ascii?q?eP+yEXPb4NmSthPhqLkgz559us8ZIr6ClWt/87toYlM+2yZKEkVfpdBTUiPX?=
 =?us-ascii?q?oy4ZjiuQfKSwCC6j4SU2MflBFFRQPC6UKyUpTwt378sexwkGmfMNbtRL85ET?=
 =?us-ascii?q?Kl8+9wSRDuhStGZHZckimfhsl5lqkOphWnqlQ/xYmceoyeM+ByP+vdcNoWSH?=
 =?us-ascii?q?AHUNxWUnlIDp21aYACA68PPOBRqYLw4VAJqBY=3D?=
X-IPAS-Result: =?us-ascii?q?A0EwAABO8ZZd/+RiSQpkHQEBBQEMBQGBVAcBCwGCGoFjR?=
 =?us-ascii?q?oQYWYgpiQ6SMIUAVYFpEgkBAQEBAQEBAQEDBS0CAQGEPQGCSiM1CA4CAwkBA?=
 =?us-ascii?q?QEDAQEBAgEFAwECAmmEa0oEhiIBFhEPAVsTDQImAjQrJBGFD55sgVkBjDEBA?=
 =?us-ascii?q?QFzgTIaAoR3hSQQCQGBAigBgWSFUIRxHYEjP2uHcINXglgErTgKgiNpAZRJD?=
 =?us-ascii?q?IIeAYtiFAOLHIcOoHaBVAE3gVhwFYJaAQFMTxCQKUOBWo8iAYEiAQE?=
Content-Type: multipart/mixed;
 boundary="===============4795942572243071035=="
Received: from unknown (HELO mail6.bemta26.messagelabs.com) ([10.73.98.228])
  by MGWLSPET03F001.machine.group with ESMTP/TLS/ECDHE-RSA-AES256-GCM-SHA384;
 04 Oct 2019 08:18:45 +0100
Return-Path: <marco@advanced-finance.com>
Received: from [85.158.142.196] (using TLSv1.2 with cipher
 DHE-RSA-AES256-GCM-SHA384 (256 bits)) by
 server-4.bemta.az-b.eu-central-1.aws.symcld.net id 54/15-26481-552F69D5; Fri,
 04 Oct 2019 07:18:45 +0000
Authentication-Results: mx.messagelabs.com; spf=pass 
  (server-27.tower-241.messagelabs.com: domain of advanced-finance.com 
  designates 5.134.127.234 as permitted sender) 
  smtp.mailfrom=advanced-finance.com; dkim=none (message not signed); 
  dmarc=none (no record) header.from=advanced-finance.com
X-Brightmail-Tracker: H4sIAAAAAAAAA+NgFvrKIsWRWlGSWpSXmKPExsXC2lb/Sjfk07R
  Yg/0nzCy+v17D7MDosaPRIYAxijUzLym/IoE149X7HewF8zgqzi5+wdbA+Im9i5GLQ0jgB5PE
  hv5vbBDOK0aJGZevMUM4ZxglvjUsZ+li5ABygiQ+zyrrYuTkEBbgl+jdsZQJxGYTMJX4cW4SO
  4gtImAtcXjqFjCbRUBFYnV7KzNIK6+AoMTfHcIgYWYBK4mXc1exQNjyEs1bZzOD2BICYhIT1v
  2Cs5dNWgFm8wpkScxcsY0dIu4v0d79gQ3C1pRYdWcvM4y9bfU5qLi5RNuU91C2oMTO5xfYJjA
  Kz0K4YhaSK2YhuWIBI/MqRoukosz0jJLcxMwcXUMDA11DQ2NdU10TS73EKt0kvdRS3eTUvJKi
  RKCkXmJ5sV5xZW5yTopeXmrJJkZgDKQUshruYJxw5LXeIUZJDiYlUd7D9VNjhfiS8lMqMxKLM
  +KLSnNSiw8xynBwKEnw6r2fFiskWJSanlqRlpkDjEeYtAQHj5II7+IPQGne4oLE3OLMdIjUKU
  Zdjv7N8xYxC7Hk5eelSonzZoAUCYAUZZTmwY2ApYZLjLJSwryMDAwMQjwFqUW5mSWo8q8YxTk
  YlYR5bUGm8GTmlcBtAiYCoPtFeK2jJoMcUZKIkJJqYFqsIF089Wh/AK/k/NPpdl/usKgKuii8
  TpJJqen3kdtZK5rCcWZT330r612Mh9PS97c7F0ut4V6gV/6jkjlk67aEtu1SuaV2E58r1do7e
  pxgUjrw//kjz8hH/xWnpJYWCPbW1H5kVEi+xHJJSlPrzMYgk+g2hVV3OUWZj8Y8Msviv62jtK
  XldmuEgUly86Qn+Y8nNXm8Fr29fNU7Vo5Za75XNzubSgdaZ996soU54t8PO+d5ht8Sp2/+eSM
  uUc9AonLftc1V13QbPkznDE+ftrzVNKds5dHQrdd2nvFYZbloo937GZ//3XHle3w2PYXt21qL
  q0vvBhV8Lt1wLX3elKVreDZPv1Va/7FLR92vSImlOCPRUIu5qDgRAEl08zaIAwAA
X-Env-Sender: marco@advanced-finance.com
X-Msg-Ref: server-27.tower-241.messagelabs.com!1570173524!74931!1
X-Originating-IP: [5.134.127.234]
X-SpamReason: No, hits=0.2 required=7.0 tests=RCVD_ILLEGAL_IP
X-StarScan-Received:
X-StarScan-Version: 9.43.12; banners=-,-,-
X-VirusChecked: Checked
Received: (qmail 21027 invoked from network); 4 Oct 2019 07:18:44 -0000
Received: from it2.advanced-finance.com (HELO it2.advanced-finance.com)
 (5.134.127.234)  by server-27.tower-241.messagelabs.com with
 ECDHE-RSA-AES256-GCM-SHA384 encrypted SMTP; 4 Oct 2019 07:18:44 -0000
Received: from mrc-ubz64.advanced-finance.com (host-80-43-203-28.as13285.net
 [80.43.203.28]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384
 (256/256 bits)) (No client certificate requested) (Authenticated sender:
 smtp) by it2.advanced-finance.com (Postfix) with ESMTPSA id BA69B43125 for
 <Marco.Costantino@ABANK.com>; Fri,  4 Oct 2019 07:18:43 +0000 (UTC)
Received: from mrc-cnt7.advanced-finance.com (mrc-cnt7 [192.168.0.134]) by
 mrc-ubz64.advanced-finance.com (8.15.2/8.14.4/Debian-8) with ESMTP id
 x947IgED002115 for <Marco.Costantino@SOMEBANK.com>; Fri, 4 Oct 2019
 08:18:43 +0100
Received: from mrc-ubz64 (mrc-ubz1 [192.168.0.137]) by
 mrc-cnt7.advanced-finance.com (8.14.7/8.14.7) with ESMTP id x947G71i000621
 for <Marco.Costantino@SOMEBANK.com>; Fri, 4 Oct 2019 08:16:07 +0100
Received: by mrc-ubz64 (kopano-spooler) with MAPI; Fri, 4 Oct 2019 08:16:07
 +0100
Subject: Ripaga
From: Marco Costantino <marco@advanced-finance.com>
To: Marco Costantino <Marco.Costantino@blabla.com>
Date: Fri, 4 Oct 2019 07:16:07 +0000
MIME-Version: 1.0
X-Priority: 3 (Normal)
X-Mailer: Kopano 8.7.5
Message-ID: <kcRK.AAAAAKUJbXw/QE9nmFedZQ7hP8EBAAAABQAAADmCKER/QEdEtprlhKf8PdYAAAAA.gJUAl4N61QE=@mrc-ubz64>
X-yoursite-MailScanner-Information: Please contact the ISP for more information
X-yoursite-MailScanner-ID: x947G71i000621
X-yoursite-MailScanner: Found to be clean
X-yoursite-MailScanner-From: marco@advanced-finance.com
X-Spam-Status: No

Manfred

Hi @mcostan,

sorry, but I’m not able to help you here. I’m a Z-Push developer and not familiar with core implementation. However I’m quite sure that the problem is not with the email headers, but rather with its body. Did you compare them from Sent Items for KC 8.6 and 8.7?

Manfred

mcostan

@Manfred

Manfred,

The topic should definitely be moved to Core.

Summary: It is rather random.

I haven’t been able to pin point when and where it happens.

Two messages appear in the destination (remote bank) outlook and they look the same but one and the other doesn’t.

I’ll have to keep trying till I find some consistently reproducible error.

I do think there is a problem somewhere (likely to be in Kopano-core) as I have never seen this happening before with 8.6

As I said working in that bank is my day job therefore I send myself plenty of invites from Kopano to there and I have only ever seen this happening after I recently upgraded to 8.7.5

I’ll report back any problems if I find them again

Thank you very much for your help as always.