Error in receiving calendar invites - Kopano 8.7.5 - final release

mcostan

I have updated to Kopano 8.7.5 version:

WebApp:
3.5.10.2424+1363.1
Kopano Core:
8.7.5
Z-Push:
2.5.0+0-0

but I did not run yet:

kopano-dbadm usmp

However, when I send a meeting invite from Kopano Webapp to say a destination email address that uses Outlook, as opposed to getting the meeting invite to accept, he gets the following text in the email:

BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Kopano//8.7.5//EN
CALSCALE:GREGORIAN
METHOD:REQUEST
BEGIN:VEVENT
STATUS:CONFIRMED
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE;CN=xxxx
 xxx:mailto:(hidden)
X-MOZ-SEND-INVITATIONS:TRUE
ORGANIZER;CN=(hidden)
TRANSP:OPAQUE
X-MICROSOFT-CDO-INTENDEDSTATUS:BUSY
CREATED:20191003T125232
DTSTAMP:20191003T125232Z
LAST-MODIFIED:20191003T125232
DTSTART:20191004T073000Z
DTEND:20191004T080000Z

Any help very much appreciated.

mcostan

I reverted back to 8.6 (although with the same database I had on 8.7 just removing the versions entry) and the calendar invites received in Outlook are back to normal.

Therefore I do believe this is a bug in Kopano 8.7.5 production version (note I downloaded it from the final repository).

Please could someone have a look at this?

Thank you.

mcostan

moved back to 8.7.5 and the problem reoccurs.

If I send a calendar invite from Kopano Webapp to any external company using Outlook the message is received as above.

Therefore as far as I can see 8.7.5 is broken.

mcostan

I would appreciate some help with this as otherwise I have to roll back to 8.6 permanently.

thctlo

@mcostan said in Error in receiving calendar invites - Kopano 8.7.5 - final release:

(note I downloaded it from the final repository).

(note I downloaded it from the final repository). << Contact kopano support, your paying for it.

mcostan

no, I don’t have support.

What I am however surprised is that nobody has had this issue?

Manfred

Hi @mcostan,

I was not able to reproduce it with KC 8.7.5, Webapp 3.5.10.2410+1355.1, Z-Push 2.5.1, Outlook 2013 + KOE 2.0.340.

Does the invitee using Outlook also has KOE installed? Is he using Outlook over ActiveSync at all? If yes, please provide WBXML level Z-Push log of the item being synced to Outlook.

Manfred

mcostan

@Manfred

Hi Manfred,

This happens when from Kopano Webapp I send a calendar invitation to an external internet address

more specificaly

name.surname@ukmajorbank.com

Which is where I work (my day job).

I am under the impression that the ukmajorbank.com uses Microsoft Exchange to receive the messages.

Instead of in Outlook seeing a calendar invitation, I see the message above.

Therefore no z-push is involved…

mcostan

@Manfred

This is the message that works. Name of the bank removed.

One meeting invite has been sent with 8.6 and one with 8.7

Delivered to the same destination email address (me working at the bank in question, i.e. my day job email address).

Received: from mgwlspet03f006.machine.group (10.127.117.75) by
 EXCLGVIRTUAL004.Global.SOMEBANK.Com (10.126.197.90) with Microsoft SMTP
 Server (TLS) id 8.3.515.0; Fri, 4 Oct 2019 08:06:12 +0100
X-From-Internet:
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mcostan

@Manfred

This is the same sent with 8.7.5 that doesn’t:

Received: from MGWLSPET03F001.machine.group (10.127.112.172) by
 EXCLGVIRTUAL00D.Global.ABANK.Com (10.125.226.13) with Microsoft SMTP
 Server (TLS) id 8.3.515.0; Fri, 4 Oct 2019 08:18:47 +0100
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From: Marco Costantino <marco@advanced-finance.com>
To: Marco Costantino <Marco.Costantino@blabla.com>
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Manfred

Hi @mcostan,

sorry, but I’m not able to help you here. I’m a Z-Push developer and not familiar with core implementation. However I’m quite sure that the problem is not with the email headers, but rather with its body. Did you compare them from Sent Items for KC 8.6 and 8.7?

Manfred

mcostan

@Manfred

Manfred,

The topic should definitely be moved to Core.

Summary: It is rather random.

I haven’t been able to pin point when and where it happens.

Two messages appear in the destination (remote bank) outlook and they look the same but one and the other doesn’t.

I’ll have to keep trying till I find some consistently reproducible error.

I do think there is a problem somewhere (likely to be in Kopano-core) as I have never seen this happening before with 8.6

As I said working in that bank is my day job therefore I send myself plenty of invites from Kopano to there and I have only ever seen this happening after I recently upgraded to 8.7.5

I’ll report back any problems if I find them again

Thank you very much for your help as always.