Email Tracking Plugin

mcostan

Also you can tick the icon in WebApp to request a read receipt?

theodorm

Thank you mcostan and marty

Also you can tick the icon in WebApp to request a read receipt?

Yes I know but this needs always a interaction from the receiver…if he don’t like to do that, I have no control to see was the mail opened or not…

@marty said in Email Tracking Plugin:

Example how this would look as a plugin:
link

What this plugin is doing or how it works?

Best Theo

mcostan

@theodorm said in Email Tracking Plugin:

Yes I know but this needs always a interaction from the receiver…if he don’t like to do that, I have no control to see was the mail opened or not…

I am not sure it is possible to get a read notification from the destination unless the read receipt flag is on and the receiver chooses to send back the receipt. Whether this is done by default in code or otherwise by you clicking the button read receipt, it still needs to be accepted by the receiver. I don’t think there is a way around this…

theodorm

@marty said in Email Tracking Plugin:

Example how this would look as a plugin:

I uploaded this to the pluginfolder but it’s not visible in the webapp.
I reloaded the webapp but can see the plugin under configuration settings plugins.
Should I restart other things to?

marty

Hi Theo,

You should logout and login again.
After that the plugin should be visible in the “Plugin overview” with a flag “This plugin can’t be disabled”

theodorm

@marty
ok got it…but what this plugin does, I can see nothing when I sent a mail…

marty

In “Settings -> Mail -> Incoming Mail” there is a setting to “Always send a response.” The plugin is forcing the setting.
So basically if you send an email with a read receipt and the user reads the email (or opens the email in a tab) you’ll get notified with a read receipt.

I think that’s what you meant, isn’t it?

theodorm

@marty
ok got it…but what this plugin does, I can see nothing when I sent a mail…
yep right…but I got no message when I tried out the plugin and also no pop up where I can select inform the sender about that this message if read by the receiver .

marty

Did you request a read receipt? (New email -> options -> tracking -> request read receipt)

theodorm

@marty
yes, but it works only on a webapp or outlook…but not directly on the google webapp…as a example…I have no other clients to test…nice feature…and setup this easy…