kopano-server: unrecognized service



  • Hi All

    Fresh install of 8.5 but when i come to stop or start the service i get kopano-server: unrecognized service.

    All deb files installed without issue aswell

    Thanks in advance


  • Kopano

    Hi @cpeb ,

    you have to be a bit more detailed I’m afraid. Which os are you using? Which exact version of Kopano is installed? What is the exact command you are trying to execute?



  • Sorry, submitted then ran out on a job

    Ubuntu 14
    Kopana core-8.5.80.140_0%2B196-Ubuntu_14.04-amd64.tar.gz

    unpacked and installed fine without issue well after i installed the missing parts with apt install -f

    command im using is

    service kopano-server stop
    service kopano-server start
    service kopano-server status
    service kopano-server restart

    all give the error that the service doesnt exist and if i look in the service list there isnt one listed either

    Thanks



  • Anyone able to help?

    Thanks


  • Kopano

    Hi @cpeb ,

    if you depend on timely answers it probably better to get a subscription to open support calls and in case of emergency have someone to call…

    In your case the forum search would also have provided an answer to your specific problem: https://forum.kopano.io/post/4715

    So you either need to copy the old init scripts from the git checkout, or simply use ubuntu 16.04.



  • @fbartels said in kopano-server: unrecognized service:

    Hi @cpeb ,

    if you depend on timely answers it probably better to get a subscription to open support calls and in case of emergency have someone to call…

    In your case the forum search would also have provided an answer to your specific problem: https://forum.kopano.io/post/4715

    So you either need to copy the old init scripts from the git checkout, or simply use ubuntu 16.04.

    Thanks for that, i did a search beforehand but couldnt find anything that fitted with my issue.

    Thanks


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