'Could not find message' when opening meeting requests

  • Hi,
    to whom it may concern.

    One of my users had the following problem: every meeting request gave an error as shown on the picture below. As our database has seen several versions of zarafa till now on kopano, I suspected some old data was giving problems. I have have done the following to fix it :

    • suspend MTA
    • create kopano-backup for user
    • unhook user store
    • create new user store
    • re import kopano-backup user data
    • remove old store after verify OK
    • resume MTA

    I think this procedure may help against other strange gremlins as well in case you have lots of old data…


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