One user can not login after v3.4.0 upgrade

cmusik

Hi,

I had a similar problem today after upgrading to webapp 3.4. The problem with my installation was that I had kopano-webapp-plugin-pimfolder and kopano-webapp-plugin-quickitems installed. Both packages have a defect manifest.xml file. As I don’t use them, I just removed the packages.

Kind regards,
Christof

marty

Could you check it again with the new pim folder and quick items package?

truhlik

Hi,

I got the same problem as @Blinkiz. Newly created users can’t open webapp (login to webapp is OK, IMAP login is OK also).

Scenario is this:

create user
open webapp
fill username/password
confirm your webapp setting
the circle is still spinning

Now I can’t find any related log file even if when I have error_reporting(E_ALL); in webapp/config.php but I think that it can by any related to webapp settings. I have seen somewhere an error, but can’t find it anymore :-(

Using latest WebApp 3.4.2.1073+652.1
Any idea how to debug? Thank you,

marty

Are there errors in the browsers console [F12]?

truhlik

No error in console.

Check all webapp config files (/etc/kopano/webapp) for additional lines after “?>” (closing php tag).
Remove all lines, even empty lines after the closing php tag “?>”. You may also remove the closing tag to. This is a known php issue.
And restart apache2.

truhlik

Sorry for late answer @WalterHof

I have done everything like you wrote, but it didn’t help.
I there any log, where I could see what’s going on there? Apache error is empty and all kopano logs seems that there is nothing relevant :-(

Hi,

last option is, remove (uninstall) one plugin restart Apache and try to login, until you find the plugin in question.

fbartels

@walterhof said in One user can not login after v3.4.0 upgrade:

last option is, remove (uninstall) one plugin restart Apache and try to login, until you find the plugin in question.

It’s not necessary to remove the plugin. There is also an option in config.php to disable a specific plugin

Blinkiz

I solved this problem by moving all folders in /usr/share/kopano-webapp/plugins/ to /tmp temporary.

I now can login again with all users. In my case I did not restore the folders because I had a update waiting for Webapp so I installed that instead and got back the the default folders. Right way is probably to move back one plugin folder at a time and see when the web login stops to work.

So you do not know which plugin makes you troubles.

marty

@blinkiz said in One user can not login after v3.4.0 upgrade:

I solved this problem by moving all folders in /usr/share/kopano-webapp/plugins/ to /tmp temporary.

I now can login again with all users. In my case I did not restore the folders because I had a update waiting for Webapp so I installed that instead and got back the the default folders. Right way is probably to move back one plugin folder at a time and see when the web login stops to work.

Please do and let me know which plugin is the culprit.

Blinkiz

@marty as I said earlier, I did not restore individual plugins.

truhlik

I tried to remove all plugins. I tried to disable all plugins in webapp config.
Everytime I did restart of apache. But nothing help.
Any other idea…?

Thank you.