Problems with Deskapp v1.3.26-0 on Ubuntu 16.04



  • I downloaded and installed kopano-deskapp_1.3.26-0_amd64 without a problem, but when I try to run it I get:

    Gkr-Message: secret service operation failed: The name org.freedesktop.secrets was not provided by any .service files
    chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/modules/common.js:69
    	if (typeof(global.settings.downloads.openOnCompleted) === 'boolean') {
    	                                     ^
    
    TypeError: Cannot read property 'openOnCompleted' of undefined
        at readSettings (chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/modules/common.js:69:39)
        at chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/windows/main/js/main.js:34:1
    [16180:16180:1031/141226.313819:ERROR:browser_main_loop.cc(273)] GLib-GObject: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
    

    Anyone else see this?
    Thanks
    Bob


  • Kopano

    Hi Bob,

    Thanks for the report, I’ll look into it.



  • I could very well be me. Unfortunately I haven’t had time to research/troubleshoot it properly…


  • Kopano

    openOnCompleted is an old setting. In 1.3.26 it’s called “downloadBehaviour” with ask, open or save as value.
    It fails in the function to update the old settings.

    What kind of steps you take exactly?



  • Just to be sure, I tried again.

    1. I uninstalled/purged my system of kopano-deskapp.
    2. Manually deleted any file or directory that had kopano in the name
    3. Reinstalled deskapp via the command
    sudo dpkg -i /mnt/path/to/extracted/deb/kopano-deskapp_1.3.26-0_amd64.deb
    

    I ran kopano-deskapp and I got the same problem. In the terminal windows I see this error:

    myuser@myworstation:~$ kopano-deskapp 
    Gkr-Message: secret service operation failed: The name org.freedesktop.secrets was not provided by any .service files
    chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/modules/common.js:69
    	if (typeof(global.settings.downloads.openOnCompleted) === 'boolean') {
    	                                     ^
    
    TypeError: Cannot read property 'openOnCompleted' of undefined
        at readSettings (chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/modules/common.js:69:39)
        at chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/windows/main/js/main.js:34:1
    [24587:24587:1103/112235.467027:ERROR:browser_main_loop.cc(273)] GLib-GObject: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
    

    And the kopano-Deskapp window is blank (No options/settings/ or username/password fields)
    0_1509708495445_Screenshot_2017-11-03_11-28-03.png

    Thanks
    Bob


  • Kopano



  • @marty said in Problems with Deskapp v1.3.26-0 on Ubuntu 16.04:

    @robertwbrandt said in Problems with Deskapp v1.3.26-0 on Ubuntu 16.04:

    Hi Bob,

    Might be the same as https://jira.kopano.io/browse/KD-314

    That turned out to be correct. I deleted the “.config/Kopano DeskApp/” directory and was able to log in without a problem.

    Thanks
    Bob


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