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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Problems with Deskapp v1.3.26-0 on Ubuntu 16.04

    Kopano DeskApp
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    • robertwbrandt
      robertwbrandt last edited by

      I downloaded and installed kopano-deskapp_1.3.26-0_amd64 without a problem, but when I try to run it I get:

      Gkr-Message: secret service operation failed: The name org.freedesktop.secrets was not provided by any .service files
      chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/modules/common.js:69
      	if (typeof(global.settings.downloads.openOnCompleted) === 'boolean') {
      	                                     ^
      
      TypeError: Cannot read property 'openOnCompleted' of undefined
          at readSettings (chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/modules/common.js:69:39)
          at chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/windows/main/js/main.js:34:1
      [16180:16180:1031/141226.313819:ERROR:browser_main_loop.cc(273)] GLib-GObject: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
      

      Anyone else see this?
      Thanks
      Bob

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      • marty
        marty Kopano (Inactive) last edited by

        Hi Bob,

        Thanks for the report, I’ll look into it.

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

        robertwbrandt 1 Reply Last reply Reply Quote 0
        • robertwbrandt
          robertwbrandt @marty last edited by

          I could very well be me. Unfortunately I haven’t had time to research/troubleshoot it properly…

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          • marty
            marty Kopano (Inactive) last edited by

            openOnCompleted is an old setting. In 1.3.26 it’s called “downloadBehaviour” with ask, open or save as value.
            It fails in the function to update the old settings.

            What kind of steps you take exactly?

            https://documentation.kopano.io/deskapp_admin_manual
            http://documentation.kopano.io/webapp_smime_manual
            https://documentation.kopano.io/webapp_admin_manual

            1 Reply Last reply Reply Quote 0
            • robertwbrandt
              robertwbrandt last edited by

              Just to be sure, I tried again.

              1. I uninstalled/purged my system of kopano-deskapp.
              2. Manually deleted any file or directory that had kopano in the name
              3. Reinstalled deskapp via the command
              sudo dpkg -i /mnt/path/to/extracted/deb/kopano-deskapp_1.3.26-0_amd64.deb
              

              I ran kopano-deskapp and I got the same problem. In the terminal windows I see this error:

              myuser@myworstation:~$ kopano-deskapp 
              Gkr-Message: secret service operation failed: The name org.freedesktop.secrets was not provided by any .service files
              chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/modules/common.js:69
              	if (typeof(global.settings.downloads.openOnCompleted) === 'boolean') {
              	                                     ^
              
              TypeError: Cannot read property 'openOnCompleted' of undefined
                  at readSettings (chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/modules/common.js:69:39)
                  at chrome-extension://eikmikffobbklcklbimaghobpcdiopam/app/windows/main/js/main.js:34:1
              [24587:24587:1103/112235.467027:ERROR:browser_main_loop.cc(273)] GLib-GObject: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
              

              And the kopano-Deskapp window is blank (No options/settings/ or username/password fields)
              0_1509708495445_Screenshot_2017-11-03_11-28-03.png

              Thanks
              Bob

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              • marty
                marty Kopano (Inactive) last edited by

                @robertwbrandt said in Problems with Deskapp v1.3.26-0 on Ubuntu 16.04:

                le or directory th

                Hi Bob,

                Might be the same as https://jira.kopano.io/browse/KD-314

                https://documentation.kopano.io/deskapp_admin_manual
                http://documentation.kopano.io/webapp_smime_manual
                https://documentation.kopano.io/webapp_admin_manual

                robertwbrandt 1 Reply Last reply Reply Quote 1
                • robertwbrandt
                  robertwbrandt @marty last edited by

                  @marty said in Problems with Deskapp v1.3.26-0 on Ubuntu 16.04:

                  @robertwbrandt said in Problems with Deskapp v1.3.26-0 on Ubuntu 16.04:

                  Hi Bob,

                  Might be the same as https://jira.kopano.io/browse/KD-314

                  That turned out to be correct. I deleted the “.config/Kopano DeskApp/” directory and was able to log in without a problem.

                  Thanks
                  Bob

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