Outlook 2013 not sync after startup

Hello, I use the last Kopano and Z-push Version with KOE.
When I start Outlook the sync is not working. Only if I press F9, the sync start and evrything is fine.
Outlook Show after Startup in the statusbar “Disconnect”, afer F9 "Connect"
Whats wrong on my Installation?

THX

Hello @yythoss ,

please always post the exact version you are using. Whatever is “the last … version” today, may not be so tomorrow. Also this not really gives away if you are using a final release, a beta release or a master build.

Having a look into Google this seems to be a regular problem with Outlook. https://www.grimadmin.com/article.php/Outlook_2013_2016_Disconnected_EAS gives a tutorial to fix this.

Sorry, here my config:

Kopano 8.4.90.400
KOE 1.3.156
Z-Push 2.3.8

Thank you for this Link, but I have seen it bevor I write in this Forum.
That is not my problem, I have set the time to 1min, but nothing Change the problem.

@yythoss said in Outlook 2013 not sync after startup:

Kopano 8.4.90.400
KOE 1.3.156
Z-Push 2.3.8

Do you see what I mean? Your Core installation is far from being the last and your KOE (I know you only explicitly stated the last core and z-push) is two versions behind and seven months old. If you don’t have a subscription and cannot update to KOE 1.5 I would at least recommend to go the the latest master here as well.

The issue sounds a bit like https://jira.z-hub.io/browse/ZP-1220 (although this was permanent afair) do you have any shared folders? Do you have the same effect if you remove koe and create a new profile?

Ok thank you, I don’t know of this new Version from KOE.
Now I have make this:

A new fresh Windows 7 x64 Installation
A new fresh Office 2013 Installation
Configure a active sync account with kopano without KOE.
Outlook connected after Startup.
When I install KOE 1.3.156 or KOE 1.5.240 Outlook NOT connected after Startup.
I have in this moment no shared folders.
When I make the same with Outlook 2016, everything is fine.

If I deinstall KOE, Outlook sync on startup.

Hi @yythoss ,

can you post the Kopano OL Extension.log from %temp%? Could there be a traceback hidden in it?

@fbartels said in Outlook 2013 not sync after startup:

Could there be a traceback hidden in it

Here is a fresh logfile. I start Outlook 2013 only one time, without F9 to sync.

2017/10/30 14:37:44.325 (1,VSTA_Main): Trace: ThisAddIn: OutlookUI created
2017/10/30 14:37:46.788 (1,VSTA_Main): Info: ThisAddIn: Starting version 1.5.240: 29f1e3358ef1c6e6c1b0aa85070c1871c85fc588 @ 07.10.2017 07:19:08. Outlook version: 15.0.0.4569. Options: ''
2017/10/30 14:37:46.788 (1,VSTA_Main): Trace: NLogLogger: Level initialized
2017/10/30 14:37:47.688 (1,VSTA_Main): Info: FeatureReplyFlags: Starting feature: ''
2017/10/30 14:37:47.729 (1,VSTA_Main): Trace: FeatureReplyFlags: Started feature
2017/10/30 14:37:47.729 (1,VSTA_Main): Info: FeatureBCC: Starting feature: ''
2017/10/30 14:37:47.729 (1,VSTA_Main): Trace: FeatureBCC: Started feature
2017/10/30 14:37:47.729 (1,VSTA_Main): Info: FeatureOutOfOffice: Starting feature: ''
2017/10/30 14:37:47.729 (1,VSTA_Main): Debug: OutOfOffice: Acacia.UI.Outlook.RibbonToggleButton: Registered
2017/10/30 14:37:47.729 (1,VSTA_Main): Trace: FeatureOutOfOffice: Started feature
2017/10/30 14:37:47.729 (1,VSTA_Main): Info: FeatureSharedFolders: Starting feature: ''
2017/10/30 14:37:47.729 (1,VSTA_Main): Debug: SharedFolders: Acacia.UI.Outlook.RibbonButton: Registered
2017/10/30 14:37:47.729 (1,VSTA_Main): Debug: SharedFolders: Acacia.UI.Outlook.MenuItem`1[Acacia.Stubs.IFolder]: Registered
2017/10/30 14:37:47.729 (1,VSTA_Main): Trace: SharedFolders: Setting up private appointment modification suppression
2017/10/30 14:37:47.729 (1,VSTA_Main): Trace: FeatureSharedFolders: Started feature
2017/10/30 14:37:47.729 (1,VSTA_Main): Info: FeatureWebApp: Starting feature: ''
2017/10/30 14:37:47.729 (1,VSTA_Main): Debug: WebApp: Acacia.UI.Outlook.RibbonButton: Registered
2017/10/30 14:37:47.729 (1,VSTA_Main): Trace: FeatureWebApp: Started feature
2017/10/30 14:37:47.729 (1,VSTA_Main): Info: FeatureFreeBusy: Starting feature: ''
2017/10/30 14:37:47.729 (1,VSTA_Main): Trace: FeatureFreeBusy: Started feature
2017/10/30 14:37:47.729 (1,VSTA_Main): Info: FeatureGAB: Starting feature: ''
2017/10/30 14:37:47.757 (1,VSTA_Main): Trace: FeatureGAB: Started feature
2017/10/30 14:37:47.757 (1,VSTA_Main): Info: FeatureNotes: Starting feature: ''
2017/10/30 14:37:47.757 (1,VSTA_Main): Trace: FeatureNotes: Started feature
2017/10/30 14:37:47.757 (1,VSTA_Main): Info: FeatureSecondaryContacts: Starting feature: ''
2017/10/30 14:37:47.757 (1,VSTA_Main): Trace: FeatureSecondaryContacts: Started feature
2017/10/30 14:37:47.757 (1,VSTA_Main): Info: FeatureSendAs: Starting feature: ''
2017/10/30 14:37:47.771 (1,VSTA_Main): Trace: FeatureSendAs: Started feature
2017/10/30 14:37:47.771 (1,VSTA_Main): Info: FeatureSignatures: Starting feature: ''
2017/10/30 14:37:47.771 (1,VSTA_Main): Trace: FeatureSignatures: Started feature
2017/10/30 14:37:47.771 (1,VSTA_Main): Info: FeatureDebugSupport: Starting feature: 'Dialog'
2017/10/30 14:37:47.771 (1,VSTA_Main): Debug: DebugSupport: Acacia.UI.Outlook.RibbonButton: Registered
2017/10/30 14:37:47.771 (1,VSTA_Main): Debug: DebugSupport: Acacia.UI.Outlook.RibbonButton: Registered
2017/10/30 14:37:47.771 (1,VSTA_Main): Debug: DebugSupport: Acacia.UI.Outlook.RibbonButton: Registered
2017/10/30 14:37:47.771 (1,VSTA_Main): Trace: FeatureDebugSupport: Started feature
2017/10/30 14:37:47.771 (1,VSTA_Main): Info: FeatureSyncState: Starting feature: ''
2017/10/30 14:37:47.771 (1,VSTA_Main): Debug: SyncState: Acacia.UI.Outlook.RibbonButton: Registered
2017/10/30 14:37:47.771 (1,VSTA_Main): Trace: FeatureSyncState: Started feature
2017/10/30 14:37:47.771 (1,VSTA_Main): Info: FeatureDeliveryReceipts: Starting feature: ''
2017/10/30 14:37:47.771 (1,VSTA_Main): Trace: FeatureDeliveryReceipts: Started feature
2017/10/30 14:37:48.573 (1,VSTA_Main): Debug: ThisAddIn: Startup done
2017/10/30 14:37:49.445 (8,): Trace: StoresWrapper: New store: user1@mycompany.local
2017/10/30 14:37:50.829 (8,): Trace: StoresWrapper: Account registered: user1 -> 0000000038A1BB1005E5101AA1BB08002B2A56C200007073747072782E646C6C0000000000000000E92FEB759650448683B87DE522AA4948000043003A005C00550073006500720073005C005300570054005C0041007000700044006100740061005C004C006F00630061006C005C004D006900630072006F0073006F00660074005C004F00750074006C006F006F006B005C007500730065007200310040006D00790063006F006D00700061006E0079002E006C006F00630061006C0020002D0020006B006F00700061006E006F002E006F00730074000000
2017/10/30 14:37:50.954 (8,): Trace: StoresWrapper: New account store: user1@mycompany.local: user1@mycompany.local
2017/10/30 14:37:50.954 (8,): Trace: ZPushAccounts: Checking account: user1@mycompany.local
2017/10/30 14:37:50.968 (8,): Trace: ZPushAccounts: ZPush account: user1@mycompany.local
2017/10/30 14:37:51.660 (8,): Debug: WebApp: Starting kdiscover: mycompany.local
2017/10/30 14:37:52.419 (8,): Debug: WebApp: Finished kdiscover: mycompany.local: 
2017/10/30 14:37:52.419 (8,): Info: GAB: Account discovered: user1@mycompany.local
2017/10/30 14:37:52.444 (8,): Trace: ZPushFolder: Watching folder: user1@mycompany.local: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100C3B68E10F77511CEB4CD00AA00BBB6E600000000000A0000
2017/10/30 14:37:52.494 (8,): Trace: ZPushWatcher: Folder discovered: user1@mycompany.local
2017/10/30 14:37:52.768 (8,): Debug: ZPushWatcher: Folder event: user1@mycompany.local, ReplyFlags:MailItem, Discovered
2017/10/30 14:37:52.818 (8,): Debug: ZPushWatcher: Folder event: user1@mycompany.local, SharedFolders, Discovered
2017/10/30 14:37:52.868 (8,): Trace: StoresWrapper: New store: Kopano Ordner
2017/10/30 14:37:52.868 (8,): Trace: StoresWrapper: Not an account store: Kopano Ordner
2017/10/30 14:37:52.868 (8,): Debug: GAB: Accounts scanned
2017/10/30 14:37:52.880 (8,): Debug: ZPushLocalStore: Opening store with prefix C:\Users\SWT\AppData\Local\Kopano\Kopano OL Extension\KopanoLocalFolders
2017/10/30 14:37:52.893 (8,): Info: ZPushLocalStore: Opening existing store: C:\Users\SWT\AppData\Local\Kopano\Kopano OL Extension\KopanoLocalFolders.pst
2017/10/30 14:37:52.943 (8,): Debug: GAB: CheckGABRemoved
2017/10/30 14:37:53.005 (8,): Debug: SharedFolders: Starting sync for account user1@mycompany.local
2017/10/30 14:37:54.412 (8,): Trace: ZPushConnection: Request: <?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
    xmlns:soap-enc="http://schemas.xmlsoap.org/soap/encoding/"
    xmlns:ns2="http://xml.apache.org/xml-soap"
    xmlns="swt.ddnss.de"
>
    <soap:Body>
        <AdditionalFolderList>
<devid xsi:type="xsd:string">a977aa77fb83438db844c39141158951</devid>
        </AdditionalFolderList>
    </soap:Body>
</soap:Envelope>
2017/10/30 14:37:55.110 (8,): Trace: ZPushConnection: Response: <?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="http://z-push.org/webservice" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><SOAP-ENV:Body><ns1:AdditionalFolderListResponse><return SOAP-ENC:arrayType="xsd:ur-type[0]" xsi:type="SOAP-ENC:Array"/></ns1:AdditionalFolderListResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

2017/10/30 14:37:56.169 (8,): Debug: FolderWrapper: GetSearchCriteria: Erinnerungen: SEARCH_RUNNING, SEARCH_RECURSIVE
lpRes->rt = 0x0 = RES_AND
lpRes->res.resAnd.cRes = 0x00000003
lpRes->res.resAnd.lpRes[0x00000000]
	lpRes->rt = 0x0 = RES_AND
	lpRes->res.resAnd.cRes = 0x00000007
	lpRes->res.resAnd.lpRes[0x00000000]
		lpRes->rt = 0x4 = RES_PROPERTY
		lpRes->res.resProperty.relop = RELOP_NE = 0x00000005
		lpRes->res.resProperty.ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->Value = cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB7862210000
	lpRes->res.resAnd.lpRes[0x00000001]
		lpRes->rt = 0x4 = RES_PROPERTY
		lpRes->res.resProperty.relop = RELOP_NE = 0x00000005
		lpRes->res.resProperty.ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->Value = cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB78E2800000
	lpRes->res.resAnd.lpRes[0x00000002]
		lpRes->rt = 0x4 = RES_PROPERTY
		lpRes->res.resProperty.relop = RELOP_NE = 0x00000005
		lpRes->res.resProperty.ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->Value = cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB78C2800000
	lpRes->res.resAnd.lpRes[0x00000003]
		lpRes->rt = 0x4 = RES_PROPERTY
		lpRes->res.resProperty.relop = RELOP_NE = 0x00000005
		lpRes->res.resProperty.ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->Value = cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB78A2210000
	lpRes->res.resAnd.lpRes[0x00000004]
		lpRes->rt = 0x4 = RES_PROPERTY
		lpRes->res.resProperty.relop = RELOP_NE = 0x00000005
		lpRes->res.resProperty.ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->Value = cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB7822810000
	lpRes->res.resAnd.lpRes[0x00000005]
		lpRes->rt = 0x4 = RES_PROPERTY
		lpRes->res.resProperty.relop = RELOP_NE = 0x00000005
		lpRes->res.resProperty.ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->Value = cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB7842810000
	lpRes->res.resAnd.lpRes[0x00000006]
		lpRes->rt = 0x4 = RES_PROPERTY
		lpRes->res.resProperty.relop = RELOP_NE = 0x00000005
		lpRes->res.resProperty.ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->ulPropTag = 0x0E090102 (PT_BINARY)
		lpRes->res.resProperty.lpProp->Value = cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB7802810000
lpRes->res.resAnd.lpRes[0x00000001]
	lpRes->rt = 0x0 = RES_AND
	lpRes->res.resAnd.cRes = 0x00000003
	lpRes->res.resAnd.lpRes[0x00000000]
		lpRes->rt = 0x2 = RES_NOT
		lpRes->res.resNot.ulReserved = 0x00000000
		lpRes->res.resNot.lpRes
			lpRes->rt = 0x0 = RES_AND
			lpRes->res.resAnd.cRes = 0x00000002
			lpRes->res.resAnd.lpRes[0x00000000]
				lpRes->rt = 0x8 = RES_EXIST
				lpRes->res.resExist.ulPropTag = 0x0x001A001E (PT_STRING8)
				lpRes->res.resExist.ulReserved1 = 0x00000000
				lpRes->res.resExist.ulReserved2 = 0x00000002
			lpRes->res.resAnd.lpRes[0x00000001]
				lpRes->rt = 0x3 = RES_CONTENT
				lpRes->res.resContent.ulFuzzyLevel = FL_PREFIX = 0x00000002
				lpRes->res.resContent.ulPropTag = 0x001A001E (PT_STRING8)
				lpRes->res.resContent.lpProp->ulPropTag = 0x001A001E (PT_STRING8)
				lpRes->res.resContent.lpProp->Value = IPM.Schedule
	lpRes->res.resAnd.lpRes[0x00000001]
		lpRes->rt = 0x6 = RES_BITMASK
		lpRes->res.resBitMask.relBMR = BMR_EQZ = 0x00000000
		lpRes->res.resBitMask.ulMask = 0x00000004
		lpRes->res.resBitMask.ulPropTag = 0x0x0E070003 (PT_LONG)
	lpRes->res.resAnd.lpRes[0x00000002]
		lpRes->rt = 0x1 = RES_OR
		lpRes->res.resOr.cRes = 0x00000002
		lpRes->res.resOr.lpRes[0x00000000]
			lpRes->rt = 0x4 = RES_PROPERTY
			lpRes->res.resProperty.relop = RELOP_EQ = 0x00000004
			lpRes->res.resProperty.ulPropTag = 0x8016000B (PT_BOOLEAN)
			lpRes->res.resProperty.lpProp->ulPropTag = 0x8016000B (PT_BOOLEAN)
			lpRes->res.resProperty.lpProp->Value = True
		lpRes->res.resOr.lpRes[0x00000001]
			lpRes->rt = 0x0 = RES_AND
			lpRes->res.resAnd.cRes = 0x00000002
			lpRes->res.resAnd.lpRes[0x00000000]
				lpRes->rt = 0x8 = RES_EXIST
				lpRes->res.resExist.ulPropTag = 0x0x8002000B (PT_BOOLEAN)
				lpRes->res.resExist.ulReserved1 = 0x00000000
				lpRes->res.resExist.ulReserved2 = 0x00000000
			lpRes->res.resAnd.lpRes[0x00000001]
				lpRes->rt = 0x4 = RES_PROPERTY
				lpRes->res.resProperty.relop = RELOP_EQ = 0x00000004
				lpRes->res.resProperty.ulPropTag = 0x8002000B (PT_BOOLEAN)
				lpRes->res.resProperty.lpProp->ulPropTag = 0x8002000B (PT_BOOLEAN)
				lpRes->res.resProperty.lpProp->Value = True
lpRes->res.resAnd.lpRes[0x00000002]
	lpRes->rt = 0x1 = RES_OR
	lpRes->res.resOr.cRes = 0x00000001
	lpRes->res.resOr.lpRes[0x00000000]
		lpRes->rt = 0x2 = RES_NOT
		lpRes->res.resNot.ulReserved = 0x00000000
		lpRes->res.resNot.lpRes
			lpRes->rt = 0x3 = RES_CONTENT
			lpRes->res.resContent.ulFuzzyLevel = FL_PREFIX = 0x00000002
			lpRes->res.resContent.ulPropTag = 0x6B20001E (PT_STRING8)
			lpRes->res.resContent.lpProp->ulPropTag = 0x6B20001E (PT_STRING8)
			lpRes->res.resContent.lpProp->Value = S
2017/10/30 14:37:56.181 (8,): Debug: SharedFolders: Current query:
(
    (
        COMPARE{0E090102 != cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB7862210000}
    AND
        COMPARE{0E090102 != cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB78E2800000}
    AND
        COMPARE{0E090102 != cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB78C2800000}
    AND
        COMPARE{0E090102 != cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB78A2210000}
    AND
        COMPARE{0E090102 != cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB7822810000}
    AND
        COMPARE{0E090102 != cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB7842810000}
    AND
        COMPARE{0E090102 != cb: 24 lpb: EF000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB7802810000}
    )
AND
    (
        (
        NOT
            (
                EXISTS{001A001E}
            AND
                CONTENT{001A001E ==(Prefix) IPM.Schedule}
            )
        )
    AND
        BITMASK{0E070003 EQZ 00000004}
    AND
        (
            COMPARE{8016000B == True}
        OR
            (
                EXISTS{8002000B}
            AND
                COMPARE{8002000B == True}
            )
        )
    )
AND
    (
        (
        NOT
            CONTENT{6B20001E ==(Prefix) S}
        )
    )
)

2017/10/30 14:37:56.256 (8,): Trace: SharedFolders: AdditionalFolders_Sync: 0
2017/10/30 14:37:56.268 (8,): Trace: SharedFolders: AdditionalFolders_Sync2: 0
2017/10/30 14:37:56.854 (8,): Trace: Request: Sending request: swt.ddnss.de -> <?xml version="1.0" encoding="utf-16"?><Settings><Oof><Get><BodyType>
    TEXT
   </BodyType></Get></Oof></Settings>
2017/10/30 14:37:56.854 (8,): Trace: Request: Sending request: swt.ddnss.de -> receiveflags,sendflags,bcc,oof,ooftime,sharedfolders,webapp,freebusy,gab,notes,secondarycontacts,sendas,signatures,debugsupport,syncstate,deliveryreceipts: <?xml version="1.0" encoding="utf-16"?><Settings><Oof><Get><BodyType>
    TEXT
   </BodyType></Get></Oof></Settings>
2017/10/30 14:37:57.103 (8,): Trace: Response: Response received: 200 OK
MS-Server-ActiveSync: 14.0
X-Z-Push-Version: 2.3.8+0
X-Push-Capabilities: gab,receiveflags,sendflags,ooftime,notes,sharedfolder,sendas,secondarycontacts,signatures,receipts
X-Push-GAB-Name: 5a2d507573682d4b4f452d474142
X-Push-Signatures-Hash: 97d170e1550eee4afc0af065b78cda302a97674c
Date: Mon, 30 Oct 2017 13:38:43 GMT
Server: Apache
X-Powered-By: PHP/5.6.5

2017/10/30 14:37:57.340 (8,): Trace: Response: Response parsed: <?xml version="1.0" encoding="utf-8"?><Settings><Status>1</Status><Oof><Status>1</Status><Get><OofState>0</OofState><OofMessage><AppliesToInternal /><Enabled>0</Enabled><BodyType>
    TEXT
   </BodyType></OofMessage></Get></Oof></Settings>
2017/10/30 14:37:57.414 (8,): Trace: ZPushConnection: Request: <?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
    xmlns:soap-enc="http://schemas.xmlsoap.org/soap/encoding/"
    xmlns:ns2="http://xml.apache.org/xml-soap"
    xmlns="swt.ddnss.de"
>
    <soap:Body>
        <GetDeviceDetails>
<devid xsi:type="xsd:string">a977aa77fb83438db844c39141158951</devid>
        </GetDeviceDetails>
    </soap:Body>
</soap:Envelope>
2017/10/30 14:37:57.489 (8,): Trace: ZPushConnection: Response: <?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="http://z-push.org/webservice" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns2="http://xml.apache.org/xml-soap" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><SOAP-ENV:Body><ns1:GetDeviceDetailsResponse><return xsi:type="SOAP-ENC:Struct"><backend2folderidCache xsi:type="xsd:boolean">false</backend2folderidCache><SO_internalid xsi:nil="true"/><data xsi:type="ns2:Map"><item><key xsi:type="xsd:string">deviceid</key><value xsi:type="xsd:string">a977aa77fb83438db844c39141158951</value></item><item><key xsi:type="xsd:string">devicetype</key><value xsi:type="xsd:string">WindowsOutlook</value></item><item><key xsi:type="xsd:string">domain</key><value xsi:type="xsd:string"></value></item><item><key xsi:type="xsd:string">deviceuser</key><value xsi:type="xsd:string">user1</value></item><item><key xsi:type="xsd:string">useragent</key><value xsi:type="xsd:string">Outlook/15.0 (15.0.4569.1505; MSI; x86)</value></item><item><key xsi:type="xsd:string">firstsynctime</key><value xsi:type="xsd:int">1509362207</value></item><item><key xsi:type="xsd:string">announcedasversion</key><value xsi:type="xsd:string">14.0</value></item><item><key xsi:type="xsd:string">hierarchyuuid</key><value xsi:type="xsd:string">4ebf5568-7d55-4920-ae09-bd3415480812</value></item><item><key xsi:type="xsd:string">contentdata</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:string">U8bb75</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:int">2</key><value xsi:type="xsd:int">2</value></item><item><key xsi:type="xsd:int">5</key><value xsi:type="xsd:string">05dae8196d72413a855df442d5d7c9723a0000000000</value></item><item><key xsi:type="xsd:int">1</key><value xsi:type="xsd:string">ca06b41f-3483-47b0-a68b-21a7d2f46518</value></item></value></item><item><key xsi:type="xsd:string">U12553</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:int">2</key><value xsi:type="xsd:int">6</value></item><item><key xsi:type="xsd:int">5</key><value xsi:type="xsd:string">05dae8196d72413a855df442d5d7c9723b0000000000</value></item></value></item><item><key xsi:type="xsd:string">Ud3dbe</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:int">2</key><value xsi:type="xsd:int">4</value></item><item><key xsi:type="xsd:int">5</key><value xsi:type="xsd:string">05dae8196d72413a855df442d5d7c9723c0000000000</value></item><item><key xsi:type="xsd:int">1</key><value xsi:type="xsd:string">8982c981-9927-42e2-93b4-444abbd25a5d</value></item></value></item><item><key xsi:type="xsd:string">Ufae0f</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:int">2</key><value xsi:type="xsd:int">5</value></item><item><key xsi:type="xsd:int">5</key><value xsi:type="xsd:string">05dae8196d72413a855df442d5d7c9723d0000000000</value></item><item><key xsi:type="xsd:int">1</key><value xsi:type="xsd:string">cf3d87b0-3c6f-41ca-ab57-f629790faeae</value></item></value></item><item><key xsi:type="xsd:string">U3b6e2</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:int">2</key><value xsi:type="xsd:int">9</value></item><item><key xsi:type="xsd:int">5</key><value xsi:type="xsd:string">05dae8196d72413a855df442d5d7c9723e0000000000</value></item><item><key xsi:type="xsd:int">1</key><value xsi:type="xsd:string">8ff3df27-7296-421d-b741-725a7c834bec</value></item></value></item><item><key xsi:type="xsd:string">Ua28c4</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:int">2</key><value xsi:type="xsd:int">8</value></item><item><key xsi:type="xsd:int">5</key><value xsi:type="xsd:string">05dae8196d72413a855df442d5d7c9723f0000000000</value></item><item><key xsi:type="xsd:int">3</key><value SOAP-ENC:arrayType="xsd:string[18]" xsi:type="SOAP-ENC:Array"><item xsi:type="xsd:string">POOMCAL:DtStamp</item><item xsi:type="xsd:string">POOMCAL:Categories</item><item xsi:type="xsd:string">POOMCAL:Sensitivity</item><item xsi:type="xsd:string">POOMCAL:BusyStatus</item><item xsi:type="xsd:string">POOMCAL:UID</item><item xsi:type="xsd:string">POOMCAL:Timezone</item><item xsi:type="xsd:string">POOMCAL:StartTime</item><item xsi:type="xsd:string">POOMCAL:Subject</item><item xsi:type="xsd:string">POOMCAL:Location</item><item xsi:type="xsd:string">POOMCAL:EndTime</item><item xsi:type="xsd:string">POOMCAL:Recurrence</item><item xsi:type="xsd:string">POOMCAL:AllDayEvent</item><item xsi:type="xsd:string">POOMCAL:Reminder</item><item xsi:type="xsd:string">POOMCAL:Exceptions</item><item xsi:type="xsd:string">POOMCAL:Attendees</item><item xsi:type="xsd:string">POOMCAL:MeetingStatus</item><item xsi:type="xsd:string">POOMCAL:ResponseRequested</item><item xsi:type="xsd:string">POOMCAL:DisallowNewTimeProposal</item></value></item><item><key xsi:type="xsd:int">1</key><value xsi:type="xsd:string">e0e53543-04f2-45ed-95a5-d79f6dea326c</value></item></value></item><item><key xsi:type="xsd:string">U461fb</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:int">2</key><value xsi:type="xsd:int">3</value></item><item><key xsi:type="xsd:int">5</key><value xsi:type="xsd:string">05dae8196d72413a855df442d5d7c972400000000000</value></item></value></item><item><key xsi:type="xsd:string">U87916</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:int">2</key><value xsi:type="xsd:int">11</value></item><item><key xsi:type="xsd:int">5</key><value xsi:type="xsd:string">05dae8196d72413a855df442d5d7c972410000000000</value></item></value></item><item><key xsi:type="xsd:string">U1e730</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:int">2</key><value xsi:type="xsd:int">10</value></item><item><key xsi:type="xsd:int">5</key><value xsi:type="xsd:string">05dae8196d72413a855df442d5d7c972420000000000</value></item><item><key xsi:type="xsd:int">3</key><value SOAP-ENC:arrayType="xsd:string[18]" xsi:type="SOAP-ENC:Array"><item xsi:type="xsd:string">POOMCAL:DtStamp</item><item xsi:type="xsd:string">POOMCAL:Categories</item><item xsi:type="xsd:string">POOMCAL:Sensitivity</item><item xsi:type="xsd:string">POOMCAL:BusyStatus</item><item xsi:type="xsd:string">POOMCAL:UID</item><item xsi:type="xsd:string">POOMCAL:Timezone</item><item xsi:type="xsd:string">POOMCAL:StartTime</item><item xsi:type="xsd:string">POOMCAL:Subject</item><item xsi:type="xsd:string">POOMCAL:Location</item><item xsi:type="xsd:string">POOMCAL:EndTime</item><item xsi:type="xsd:string">POOMCAL:Recurrence</item><item xsi:type="xsd:string">POOMCAL:AllDayEvent</item><item xsi:type="xsd:string">POOMCAL:Reminder</item><item xsi:type="xsd:string">POOMCAL:Exceptions</item><item xsi:type="xsd:string">POOMCAL:Attendees</item><item xsi:type="xsd:string">POOMCAL:MeetingStatus</item><item xsi:type="xsd:string">POOMCAL:ResponseRequested</item><item xsi:type="xsd:string">POOMCAL:DisallowNewTimeProposal</item></value></item><item><key xsi:type="xsd:int">1</key><value xsi:type="xsd:string">d490bb77-16c2-477e-b96c-17d4895f9f63</value></item></value></item><item><key xsi:type="xsd:string">Udffdd</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:int">2</key><value xsi:type="xsd:int">7</value></item><item><key xsi:type="xsd:int">5</key><value xsi:type="xsd:string">05dae8196d72413a855df442d5d7c972430000000000</value></item><item><key xsi:type="xsd:int">1</key><value xsi:type="xsd:string">e8457d70-fe18-43d7-b2f5-50137b7ede8f</value></item></value></item><item><key xsi:type="xsd:string">Uf6c6c</key><value xsi:type="ns2:Map"><item><key xsi:type="xsd:int">2</key><value xsi:type="xsd:int">12</value></item><item><key xsi:type="xsd:int">5</key><value xsi:type="xsd:string">05dae8196d72413a855df442d5d7c972440000000000</value></item><item><key xsi:type="xsd:int">1</key><value xsi:type="xsd:string">f3772927-c153-4cd5-a036-072cf3c951e4</value></item></value></item></value></item><item><key xsi:type="xsd:string">asversion</key><value xsi:type="xsd:string">14.0</value></item><item><key xsi:type="xsd:string">lastupdatetime</key><value xsi:type="xsd:int">1509362964</value></item><item><key xsi:type="xsd:string">koeversion</key><value xsi:type="xsd:string">1.5.240</value></item><item><key xsi:type="xsd:string">koebuild</key><value xsi:type="xsd:string">29f1e3358ef1c6e6c1b0aa85070c1871c85fc588</value></item><item><key xsi:type="xsd:string">koebuilddate</key><value xsi:type="xsd:int">1507360748</value></item><item><key xsi:type="xsd:string">koecapabilities</key><value SOAP-ENC:arrayType="xsd:string[16]" xsi:type="SOAP-ENC:Array"><item xsi:type="xsd:string">receiveflags</item><item xsi:type="xsd:string">sendflags</item><item xsi:type="xsd:string">bcc</item><item xsi:type="xsd:string">oof</item><item xsi:type="xsd:string">ooftime</item><item xsi:type="xsd:string">sharedfolders</item><item xsi:type="xsd:string">webapp</item><item xsi:type="xsd:string">freebusy</item><item xsi:type="xsd:string">gab</item><item xsi:type="xsd:string">notes</item><item xsi:type="xsd:string">secondarycontacts</item><item xsi:type="xsd:string">sendas</item><item xsi:type="xsd:string">signatures</item><item xsi:type="xsd:string">debugsupport</item><item xsi:type="xsd:string">syncstate</item><item xsi:type="xsd:string">deliveryreceipts</item></value></item><item><key xsi:type="xsd:string">lastsynctime</key><value xsi:type="xsd:int">1509362964</value></item><item><key xsi:type="xsd:string">hasfolderidmapping</key><value xsi:type="xsd:boolean">true</value></item></data></return></ns1:GetDeviceDetailsResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

2017/10/30 14:37:57.701 (8,): Trace: SyncState: Syncing account user1@mycompany.local:
Calculating totals: (False)
Total: 0 / 0 (100%)

2017/10/30 14:38:00.300 (8,): Trace: ZPushFolder: Registering child on user1@mycompany.local: \\user1@mycompany.local\Gelöschte Elemente
2017/10/30 14:38:00.311 (8,): Trace: ZPushFolder: Watching folder: Gelöschte Elemente: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100C3B68E10F77511CEB4CD00AA00BBB6E600000000000B0000
2017/10/30 14:38:00.311 (8,): Trace: ZPushWatcher: Folder discovered: Gelöschte Elemente
2017/10/30 14:38:00.323 (8,): Debug: ZPushWatcher: Folder event: Gelöschte Elemente, ReplyFlags:MailItem, Discovered
2017/10/30 14:38:00.334 (8,): Debug: ZPushWatcher: Folder event: Gelöschte Elemente, SharedFolders, Discovered
2017/10/30 14:38:00.345 (8,): Trace: ZPushFolder: Registering child on user1@mycompany.local: \\user1@mycompany.local\Posteingang
2017/10/30 14:38:00.345 (8,): Trace: ZPushFolder: Watching folder: Posteingang: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100C3B68E10F77511CEB4CD00AA00BBB6E600000000000C0000
2017/10/30 14:38:00.356 (8,): Trace: ZPushWatcher: Folder discovered: Posteingang
2017/10/30 14:38:00.368 (8,): Debug: ZPushWatcher: Folder event: Posteingang, ReplyFlags:MailItem, Discovered
2017/10/30 14:38:00.368 (8,): Debug: ZPushWatcher: Folder event: Posteingang, SharedFolders, Discovered
2017/10/30 14:38:00.401 (8,): Trace: ZPushFolder: Excluding child on user1@mycompany.local: \\user1@mycompany.local\Postausgang
2017/10/30 14:38:00.424 (8,): Trace: ZPushFolder: Registering child on user1@mycompany.local: \\user1@mycompany.local\Gesendete Elemente
2017/10/30 14:38:00.424 (8,): Trace: ZPushFolder: Watching folder: Gesendete Elemente: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100C3B68E10F77511CEB4CD00AA00BBB6E600000000000E0000
2017/10/30 14:38:00.424 (8,): Trace: ZPushWatcher: Folder discovered: Gesendete Elemente
2017/10/30 14:38:00.446 (8,): Debug: ZPushWatcher: Folder event: Gesendete Elemente, ReplyFlags:MailItem, Discovered
2017/10/30 14:38:00.446 (8,): Debug: ZPushWatcher: Folder event: Gesendete Elemente, SharedFolders, Discovered
2017/10/30 14:38:00.446 (8,): Debug: ZPushWatcher: Folder event: Gesendete Elemente, BCC:SentMail, Discovered
2017/10/30 14:38:00.457 (8,): Trace: ZPushFolder: Registering child on user1@mycompany.local: \\user1@mycompany.local\Kalender
2017/10/30 14:38:00.457 (8,): Trace: ZPushFolder: Watching folder: Kalender: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100DB4A1952C1DE5D4B95A6B5D9168F61030000000000000000
2017/10/30 14:38:00.480 (8,): Trace: ZPushWatcher: Folder discovered: Kalender
2017/10/30 14:38:00.491 (8,): Debug: ZPushWatcher: Folder event: Kalender, SharedFolders, Discovered
2017/10/30 14:38:00.502 (8,): Trace: ZPushFolder: Registering child on user1@mycompany.local: \\user1@mycompany.local\Kontakte
2017/10/30 14:38:00.502 (8,): Trace: ZPushFolder: Watching folder: Kontakte: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100DB4A1952C1DE5D4B95A6B5D9168F61030000000000010000
2017/10/30 14:38:00.513 (8,): Trace: ZPushWatcher: Folder discovered: Kontakte
2017/10/30 14:38:00.524 (8,): Debug: ZPushWatcher: Folder event: Kontakte, SharedFolders, Discovered
2017/10/30 14:38:00.536 (8,): Trace: ZPushFolder: Registering child on user1@mycompany.local: \\user1@mycompany.local\Journal (Nur dieser Computer)
2017/10/30 14:38:00.536 (8,): Trace: ZPushFolder: Watching folder: Journal (Nur dieser Computer): 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100DB4A1952C1DE5D4B95A6B5D9168F61030000000000020000
2017/10/30 14:38:00.547 (8,): Trace: ZPushWatcher: Folder discovered: Journal (Nur dieser Computer)
2017/10/30 14:38:00.558 (8,): Debug: ZPushWatcher: Folder event: Journal (Nur dieser Computer), SharedFolders, Discovered
2017/10/30 14:38:00.569 (8,): Trace: ZPushFolder: Registering child on user1@mycompany.local: \\user1@mycompany.local\Notizen
2017/10/30 14:38:00.569 (8,): Trace: ZPushFolder: Watching folder: Notizen: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100DB4A1952C1DE5D4B95A6B5D9168F61030000000000030000
2017/10/30 14:38:00.581 (8,): Trace: ZPushWatcher: Folder discovered: Notizen
2017/10/30 14:38:00.592 (8,): Debug: ZPushWatcher: Folder event: Notizen, Notes:NoteItem, Discovered
2017/10/30 14:38:00.592 (8,): Debug: Notes: NOTES FOLDER: Folder: Notizen
2017/10/30 14:38:00.603 (8,): Debug: ZPushWatcher: Folder event: Notizen, SharedFolders, Discovered
2017/10/30 14:38:00.614 (8,): Trace: ZPushFolder: Registering child on user1@mycompany.local: \\user1@mycompany.local\Aufgaben
2017/10/30 14:38:00.614 (8,): Trace: ZPushFolder: Watching folder: Aufgaben: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100DB4A1952C1DE5D4B95A6B5D9168F61030000000000040000
2017/10/30 14:38:00.625 (8,): Trace: ZPushWatcher: Folder discovered: Aufgaben
2017/10/30 14:38:00.637 (8,): Debug: ZPushWatcher: Folder event: Aufgaben, SharedFolders, Discovered
2017/10/30 14:38:00.648 (8,): Trace: ZPushFolder: Excluding child on user1@mycompany.local: \\user1@mycompany.local\Entwürfe (Nur dieser Computer)
2017/10/30 14:38:00.659 (8,): Trace: ZPushFolder: Registering child on user1@mycompany.local: \\user1@mycompany.local\Junk-E-Mail
2017/10/30 14:38:00.659 (8,): Trace: ZPushFolder: Watching folder: Junk-E-Mail: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100DB4A1952C1DE5D4B95A6B5D9168F61030000000000060000
2017/10/30 14:38:00.670 (8,): Trace: ZPushWatcher: Folder discovered: Junk-E-Mail
2017/10/30 14:38:00.681 (8,): Debug: ZPushWatcher: Folder event: Junk-E-Mail, ReplyFlags:MailItem, Discovered
2017/10/30 14:38:00.681 (8,): Debug: ZPushWatcher: Folder event: Junk-E-Mail, SharedFolders, Discovered
2017/10/30 14:38:00.715 (8,): Trace: ZPushFolder: Excluding child on user1@mycompany.local: \\user1@mycompany.local\Synchronisierungsprobleme (Nur dieser Computer)
2017/10/30 14:38:00.726 (8,): Trace: ZPushFolder: Excluding child on user1@mycompany.local: \\user1@mycompany.local\RSS-Feeds
2017/10/30 14:38:00.737 (8,): Trace: ZPushFolder: Registering child on user1@mycompany.local: \\user1@mycompany.local\Einstellungen für Unterhaltungsaktionen
2017/10/30 14:38:00.737 (8,): Trace: ZPushFolder: Watching folder: Einstellungen für Unterhaltungsaktionen: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100DB4A1952C1DE5D4B95A6B5D9168F610300000000000B0000
2017/10/30 14:38:00.749 (8,): Trace: ZPushWatcher: Folder discovered: Einstellungen für Unterhaltungsaktionen
2017/10/30 14:38:00.749 (8,): Debug: ZPushWatcher: Folder event: Einstellungen für Unterhaltungsaktionen, ReplyFlags:MailItem, Discovered
2017/10/30 14:38:00.760 (8,): Debug: ZPushWatcher: Folder event: Einstellungen für Unterhaltungsaktionen, SharedFolders, Discovered
2017/10/30 14:38:00.782 (8,): Trace: ZPushFolder: Registering child on user1@mycompany.local: \\user1@mycompany.local\Einstellungen für QuickSteps
2017/10/30 14:38:00.782 (8,): Trace: ZPushFolder: Watching folder: Einstellungen für QuickSteps: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100DB4A1952C1DE5D4B95A6B5D9168F610300000000000C0000
2017/10/30 14:38:00.794 (8,): Trace: ZPushWatcher: Folder discovered: Einstellungen für QuickSteps
2017/10/30 14:38:00.805 (8,): Debug: ZPushWatcher: Folder event: Einstellungen für QuickSteps, ReplyFlags:MailItem, Discovered
2017/10/30 14:38:00.805 (8,): Debug: ZPushWatcher: Folder event: Einstellungen für QuickSteps, SharedFolders, Discovered
2017/10/30 14:38:00.816 (8,): Trace: Request: Sending request: swt.ddnss.de -> <?xml version="1.0" encoding="utf-16"?><Settings><Oof><Get><BodyType>
    TEXT
   </BodyType></Get></Oof></Settings>
2017/10/30 14:38:00.816 (8,): Trace: Request: Sending request: swt.ddnss.de -> receiveflags,sendflags,bcc,oof,ooftime,sharedfolders,webapp,freebusy,gab,notes,secondarycontacts,sendas,signatures,debugsupport,syncstate,deliveryreceipts: <?xml version="1.0" encoding="utf-16"?><Settings><Oof><Get><BodyType>
    TEXT
   </BodyType></Get></Oof></Settings>
2017/10/30 14:38:00.872 (8,): Trace: Response: Response received: 200 OK
MS-Server-ActiveSync: 14.0
X-Z-Push-Version: 2.3.8+0
X-Push-Capabilities: gab,receiveflags,sendflags,ooftime,notes,sharedfolder,sendas,secondarycontacts,signatures,receipts
X-Push-GAB-Name: 5a2d507573682d4b4f452d474142
X-Push-Signatures-Hash: 97d170e1550eee4afc0af065b78cda302a97674c
Date: Mon, 30 Oct 2017 13:38:48 GMT
Server: Apache
X-Powered-By: PHP/5.6.5

2017/10/30 14:38:00.872 (8,): Trace: Response: Response parsed: <?xml version="1.0" encoding="utf-8"?><Settings><Status>1</Status><Oof><Status>1</Status><Get><OofState>0</OofState><OofMessage><AppliesToInternal /><Enabled>0</Enabled><BodyType>
    TEXT
   </BodyType></OofMessage></Get></Oof></Settings>
2017/10/30 14:38:00.872 (8,): Info: ZPushAccount(user1@mycompany.local): ZPush confirmation: IsZPush -> gab,receiveflags,sendflags,ooftime,notes,sharedfolder,sendas,secondarycontacts,signatures,receipts, Z-Push-KOE-GAB
2017/10/30 14:38:00.872 (8,): Trace: Signatures: Checking signature hash for account user1@mycompany.local: 97d170e1550eee4afc0af065b78cda302a97674c
2017/10/30 14:38:00.883 (8,): Trace: Notes: PatchFolder: 00000000EE39B62E0B8B5A4FB0B0E2EE8BC1EB780100DB4A1952C1DE5D4B95A6B5D9168F61030000000000030000
2017/10/30 14:38:00.917 (8,): Trace: Notes: Notes folder type: UserAppointment
2017/10/30 14:38:00.917 (8,): Trace: Notes: PatchFolder done

@yythoss while there is no error in the logging we decided to simply trigger a sent/receive after koe has finished starting up. This should successfully work around the issue in Outlook. A nightly build including the fix can be downloaded from https://download.kopano.io/community/olextension:/.

Works perfect!

THX